The Seafront Hotel by Compass Hospitality

Hotels
Compass Hospitality
7 (1076 reviews)
The Promenade , Llandudno , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Evening entertainment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5.71
The hotel was reported to be not clean and worn out, with stained towels and carpets.
Service
7.68
Staff were friendly and available, but some reviews noted a lack of enthusiasm from the staff.
Location
8.22
The location was frequently described as excellent, with beautiful views.
Room Quality
6.67
Rooms were described as small and outdated, with issues like cold bathrooms and creaky floors.
Amenities
6.2
Some amenities like the heater and television were inadequate, but breakfast options were good.
Value for Money
7.16
Value for money was mentioned positively, but there were complaints regarding room quality.
Food and Beverage
7.21
Breakfast was mentioned positively, though some thought it could be warmer.
Overall Experience
7.18
Overall stays were described as adequate but mixed, with some customers indicating they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Beachfront Luxury

Prime Location: Located just 70 meters from Llandudno North Shore Beach, The County Hotel offers a perfect seaside getaway.

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, free WiFi, and private bathrooms in each room. Some rooms even offer stunning sea views.

Delicious Dining: Indulge in a variety of breakfast options, including buffet, continental, or Full English/Irish, to start your day right.

Ready to experience beachfront luxury at The County Hotel? Book your stay now and make unforgettable memories by the sea.

Important information:

When booking 5 rooms or more, different terms and conditions will apply.

Please note the following Group and long stay Policies:
• Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
• Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 6 per day.

Location

Guest Reviews

7
Based on 1076 reviews
Cleanliness: 5.71
Service: 7.68
Location: 8.22
Room Quality: 6.67
Amenities: 6.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
G
Geoffrey couple gb
7
2026-02-09 via Nuitee
D
David couple gb
10
2026-01-29 via Nuitee
G
Geoffrey couple gb
8
2026-01-26 via Nuitee
O
Oliver couple gb
9
2026-01-26 via Nuitee
C
Crellin solo_traveller gb
10
Great place to stay
Pros:

The location and the price.

Cons:

The people in the next room were so loud andkept me awake all night. Not the hotels fault.

2026-01-25 via Nuitee
S
Steve couple gb
9
2026-01-25 via Nuitee
Z
Zoya couple gb
7
2026-01-24 via Nuitee
F
Faye solo_traveller gb
6
2026-01-23 via Nuitee
H
Howard couple gb
8
Just wanted a short stay, cheap and cheerful ,was ideal for the price,and good location with sea vie
Pros:

Ideal location ..wasn't expecting the ritz..Nice and clean and cheap

Cons:

Bed wasn't comfy and draft from window ...

2026-01-22 via Nuitee
C
Christian solo_traveller gb
10
Amazing value for money and a very comfortable stay
Pros:

Staff were friendly and welcoming, the room was spotlessly clean and the bed was really comfortable. Extremely good value for money.

Cons:

The hotel is a little dated cosmetically, but you can't really complain for the price. A very minor con!

2026-01-22 via Nuitee
L
Leonor family_with_children pt
7
Voltaria a ficar aqui!
Pros:

A relação qualidade/preço é muito boa, eu pedi quarto com vista para o mar e o quarto era bastante confortável e ainda deixam chaleira e cafeteria

Cons:

A limpeza poderia ser um pouco melhor e a água do chuveiro não tinha muita pressão

2026-01-21 via Nuitee
L
LYNN family_with_children gb
8
Pros:

Location and helpful staff

2026-01-20 via Nuitee
M
Mia couple gb
3
Never again !
Pros:

Clean bed linen and towels .

Cons:

Our room was below street level on the front and most windows were rotten and dirty . (See photos) We couldn't open curtains while we were in as passers by could see in , the blinds had been dismantled! The room stink fishy even though we had the room ventilated all day. The tray had 2 teabags sugar and milk, that's it. We left the following day! Awful

2026-01-20 via Nuitee
L
Liangchen extended_group gb
7
2026-01-20 via Nuitee
J
Jonathan solo_traveller gb
6
Ok for 1-2 night stay.
Pros:

Breakfast met all expectations , very good.

Cons:

resterant not open in evening only pizza option. if i had know before i booked i wouldnt have booked.
Cold draft through the closed window in my room , enough to move the closed curtains.

2026-01-20 via Nuitee
M
Maecy couple gb
1
SAVE YOUR MONEY - FILTHIEST PLACE IN WALES
Pros:

ABSOLUTELY NOTHING!!!!

Cons:

EVERYTHING!!!
DO NOT BOTHER!
Safe to say we will not be booking to stay here again. We arrived at the hotel, no parking available at the front or rear of the hotel after we spoke to the receptionist on the phone earlier in the week who assured us there was little to no bookings, so the car park would be empty. Upon arrival we checked into the hotel, gave my card details for the stay. We went up to the room and it was beyond FILTHY!!! From dirty marks on the soap dispenser (they hadn’t even wiped it down), marks and dirt on the toilet seat, a carpet that looked like it had been through war, a shower door that didn’t close, a bed where the second you sat on it you could feel the bed base underneath you and the white pillows covered in black marks. Continuing on, COBWEBS on the window that have clearly been there a while (not even dusted away), BUGS ON THE MIRROR AND ALL IN THE ROOM, curtain that was falling off the curtain pole so couldn’t shut them properly, SOMEONE ELSES HAIR on the bedsheet and desk, marks and dirt in PLASTIC CUPS, aswell as bits of rubbish in the wardrobe. Safe to say we were disgusted. Left the hotel about 10 minutes later and made the 4 hour trip home, after already doing that 4 hour trip to get there same day. (that’s how bad it was). The hotel offered a refund when we left, no questions asked so I believe this has happened previously and is more than likely a common issue. If anything I feel like we should be compensated for our wasted fuel after believing this hotel would be a nice weekend away. What a serious disappointment. I’d give 0 stars if I could, I’ve gave 2 stars for the service as refund was offered no questions asked, but seriously, don’t even bother. Don’t get me wrong, we’re your average people, we didn’t expect 5 star rooms when we booked however the basic expectation is for the room to be clean. THATS THE BARE MINIMUM. And this hotel didn’t even meet that. Save your money and either stay at home or book somewhere that values cl

2026-01-20 via Nuitee
N
Nithin couple gb
8
2026-01-20 via Nuitee
D
David couple gb
8
Perfect for us nothing to complain about
Pros:

Breakfast was good, plenty of choice and cooked ok, toast cereal fruit etc all good unlimited food and tea and coffee

Cons:

It was adequate for the price, on the front, Seaview room and great for us we were going to a concert at the venue cymru which was a 10minute walk

2026-01-20 via Nuitee
J
Justin couple gb
1
Dirty. Dirty sheets. Dirty carpet. Needs closing down and refurbishing.
Pros:

Nothing. We didn’t stay at all, we left hours after check in as the place was filthy and smelt bad. The room was in disrepair and in need of complete refurbishment

Cons:

It was dirty. The bed sheets smelt like they hadn’t been washed. Stains all over the carpet. Windows were filthy and when sat on the mattress you could feel all the springs. We didn’t end up staying. We walked out and drove 7 hours home

2026-01-19 via Nuitee
A
Anthony solo_traveller gb
7
Overnighterp
Pros:

Rooms were ok for an old Victorian building, friendly enough staff

Cons:

Bed was one of the worst I slept on for springs, one of the electric sockets was broken in room, room cold, breakfast was average, except got a banana & was brown under skin, stay average for somewhere overnight for price

2026-01-19 via Nuitee