The Seafront Hotel by Compass Hospitality

Hotels
Compass Hospitality
7 (1098 reviews)
The Promenade , Llandudno , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Evening entertainment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5.71
The hotel was reported to be not clean and worn out, with stained towels and carpets.
Service
7.68
Staff were friendly and available, but some reviews noted a lack of enthusiasm from the staff.
Location
8.22
The location was frequently described as excellent, with beautiful views.
Room Quality
6.67
Rooms were described as small and outdated, with issues like cold bathrooms and creaky floors.
Amenities
6.2
Some amenities like the heater and television were inadequate, but breakfast options were good.
Value for Money
7.16
Value for money was mentioned positively, but there were complaints regarding room quality.
Food and Beverage
7.21
Breakfast was mentioned positively, though some thought it could be warmer.
Overall Experience
7.18
Overall stays were described as adequate but mixed, with some customers indicating they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Beachfront Luxury

Prime Location: Located just 70 meters from Llandudno North Shore Beach, The County Hotel offers a perfect seaside getaway.

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, free WiFi, and private bathrooms in each room. Some rooms even offer stunning sea views.

Delicious Dining: Indulge in a variety of breakfast options, including buffet, continental, or Full English/Irish, to start your day right.

Ready to experience beachfront luxury at The County Hotel? Book your stay now and make unforgettable memories by the sea.

Important information:

When booking 5 rooms or more, different terms and conditions will apply.

Please note the following Group and long stay Policies:
• Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
• Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 6 per day.

Location

Guest Reviews

7
Based on 1098 reviews
Cleanliness: 5.71
Service: 7.68
Location: 8.22
Room Quality: 6.67
Amenities: 6.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
C
Clare couple gb
7
Ok, but wouldn’t stay there again. Did its job as somewhere to sleep.
Pros:

Great Seaview from hotel room

Cons:

Very dated & run down needs a good renovation. Tea & coffee in room but needed more on our first day as very minimal supplies left. Shower & bathroom sink had issues draining water away & had to turn shower off half way thru to let water drain away & same for sink when cleaning teeth!
Rooms extremely hot even with windows ajar & no option to turn heating down.
Breakfast very limited options & didn’t keep supplies stocked up always having to ask for replenishment of hot & cold breakfast items.

2026-04-11 via Nuitee
K
Kinda couple gb
4
Pros:

, Room was okay but not like the pictures, room slightly cold but will warm up later, , and heater not working properly- was clean on arrival, but I needed to let reception know twice to clean up my room, shower is good, warm water, and nice location,

Cons:

windows, curtains heavy and dark, room bit smelly but possible because of new carpet

2026-04-10 via Nuitee
D
dale solo_traveller gb
9
2026-04-10 via Nuitee
N
Nridley couple gb
4
Disappointing but ok for the price.
Pros:

Hotel was in a good location. Staff were pleasant on check in.

Cons:

Room was filthy, stained carpet, what looked like tea splattered all over the bathroom door, decoration very shabby and dated. Corridors not cleaned, the same mess was on the floor for the full 4 days we were there. Room was very warm even with the window open all night

2026-04-09 via Nuitee
D
Dave couple gb
6
2026-04-08 via Nuitee
C
Chi226 Couples
4
Unsatisfactory
Pros:

We booked 3 nights at this hotel but stayed only 2 as the bed was soft and had an old sagging mattress and there was a general smell of mould and damp. The hotel needs some a good revamp and some better mattresses.
Breakfast was good and staff friendly and informative.

2026-04-07 via Tripadvisor
C
Charls family_with_children ae
1
Very bad
Pros:

Location

Cons:

Everything else

2026-04-07 via Nuitee
T
Terina couple gb
10
Pros:

It's a lovely hotel, staff lovely and polite , brilliant shower , bed was comfy

Cons:

Room was a little run down , bit dirty but nothing major,

2026-04-07 via Nuitee
T
Tatiana couple gb
6
Basic but effective
Pros:

The location is perfect. We stayed in a room with sea view and could enjoy the sunset and sunrise. Very close to Coop and many takeaways and little shops in a quieter part of the promenade.
Breakfast simple but delicious and well prepared - try the blueberry muffins!
We were very lucky with the weather!

Cons:

It is another old building going through refurbishment of some sort. Room wooden floor was very noisy. TV didn't work but we didn't stay in the room for very long.

2026-04-07 via Nuitee
K
King couple gb
1
Awful, don’t do it
Pros:

Location was good as in close to the sea front and high street, street parking outside although you have to pay for that

Cons:

Had to pay for parking, WiFi code didn’t work first 3 attempts, lift was cramped and terrifying, decor was dated and looks so run down, room was small, overpriced, you could hear everything from other rooms, floors creaky, bed uncomfortably, limited charging ports, smaller TV in the world, “sea front hotel” more like back alley views… just don’t do it to yourself

2026-04-06 via Nuitee
W
White couple gb
8
2026-04-06 via Nuitee
G
geraldinec90 couple ie
9
Comfy stay in llandudno
Pros:

Great location overlooking the beach. Lovely staff who allowed us to book in early at no extra charge after travelling through the night from Ireland. Also added bonus was a full bar and pool table.

Cons:

The shower could do with being upgraded.

2026-04-06 via Nuitee
D
Dawn couple gb
9
Nice breakfast close to town and seafront
Pros:

On the front and near the Sea

Cons:

Room was dated and work was going on in rooms and on landings

2026-04-04 via Nuitee
G
Gary couple au
8
Pros:

Great location and friendly staff

Cons:

Bed was too hard and very dangerous to get into the bath for a shower

2026-04-04 via Nuitee
S
Samantha couple gb
8
2026-04-04 via Nuitee
J
Jasmine couple gb
5
Very underwhelming
Pros:

The lady who was seating guests for breakfast was very kind and accommodating, She couldn’t have done more

Cons:

My partner and our dog stayed for just one night had some issue with sound travelling around the building, We went to reception to make the staff aware of the noise and in the end the manager did come down and do a room switch which was a lot quieter but baring in mind it was now around 00:50, Would have been nice for the staff to have checked back in with us in the morning to see if we had a quieter room after the switch but didn’t seem that concerned

2026-04-02 via Nuitee
J
Jessica couple gb
7
Pros:

Friendly and helpful staff
Good location
Lovely breakfast.
Good view from our room

Cons:

Could not turn down the radiator as it didnt have a thermostat on it so the room was really hot all night.
Hot water from the shower didnt stay warm / hot whilst on.
Bathroom very dated, bath plug was rusty.
The main lighting did not work

2026-04-01 via Nuitee
S
Sandra couple gb
8
Pros:

Nice clean room the bed was comfy had a good night's sleep

Cons:

Would of liked a buffet breakfast after paying £12 each but because not many people was in it was just plated

2026-03-31 via Nuitee
C
Charlie solo_traveller gb
6
the night staff was incredibly rude
Pros:

cozy

Cons:

rude staff

2026-03-31 via Nuitee
F
Frank couple ie
8
2026-03-29 via Nuitee