Hotel *** NAT Ustroń

Hotels
8.3 (1093 reviews)
Szpitalna 88 , Ustroń , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Noisy rooms
High parking fees
Uncomfortable beds

Categories

Cleanliness
7.55
Cleanliness was mentioned positively, but some concerns were raised about room conditions.
Service
9.05
Multiple reviews praised the helpful and friendly staff.
Location
9.05
Excellent location near the city center, mentioned positively in several reviews.
Room Quality
7.55
Some rooms were noted to be uncomfortable due to noise and poor quality.
Amenities
8.55
Spa and wellness area were well-received but some amenities were lacking.
Value for Money
7.55
High prices mentioned with references to dissatisfaction with certain services.
Food and Beverage
9.05
Breakfast was highly rated across multiple reviews.
Overall Experience
8.05
General feedback was positive, though some guests expressed specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Spa and Wellness Center:
Indulge in relaxation at our spa and wellness center, complete with a sauna and rejuvenating massage services.

Culinary Delights:
Start your day right with a buffet breakfast featuring regional cuisine at our restaurant. Unwind at the café and drink bar, or cozy up by the bonfire area.

Fitness and Leisure Options:
Stay active at our fitness center or unwind in a hydro massage bathtub. Enjoy complimentary Wi-Fi in all public areas for your convenience.

Experience the ultimate blend of comfort and luxury at Hotel ***NAT Ustroń. Book now to elevate your stay!

Important information:

During winter stays, we invite you to the "Cienków" ski station in Wisła, where hotel guests can purchase ski passes at promotional prices.

Please note that all guests with children need to provide a valid ID for the children at check-in.

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 90 zł per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1093 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 8.05
B
Barbara • family_with_children • pl
10
2026-03-12 • via Nuitee
M
mariusz1_1980 • family_with_children • pl
8
Polecam Hotel NAT
Pros:

Wygodne pokoje, sauny, śniadanie

Cons:

Nie do końca sprawny sprzęt na basenie

2026-03-09 • via Nuitee
J
Józef • family_with_children • pl
10
2026-03-09 • via Nuitee
L
Leszek • extended_group • pl
3
2026-03-02 • via Nuitee
C
Cz • couple • pl
9
Pros:

Tak wszystko okj.

2026-02-26 • via Nuitee
A
Anna • couple • pl
9
Pros:

Śniadanie było bardzo zróżnicowane, obiekt znajduje się blisko centrum.

2026-02-09 • via Nuitee
P
Paweł • couple • pl
7
2026-02-08 • via Nuitee
A
Aneta • family_with_children • pl
10
Pros:

Bliska odległość od centrum, pokój czysty, duży, basen i strefa spa super, sala zabaw dla dzieci rewelacja

2026-01-28 • via Nuitee
M
Magdalena • family_with_children • pl
9
2026-01-27 • via Nuitee
B
Beata • couple • pl
7
Dobry, pojechałabym kolejny raz
Pros:

Jedzenie przepyszne, SUPER !! Znakomite , smaczne , i ogromny wybór. Kazgy znajdzie coś dla siebie. Wszystko świeże, smaczne. Dało się wyczuć wszystko co najlepsze. POLECAM!!

Cons:

Brak lodówki w pokoju, brak suszarki w pokoju i uważam że kabiny prysznicowe nadają się do wymiany.

2026-01-26 • via Nuitee
H
Halina • extended_group • pl
9
Jestem zadowolona, polecam
Cons:

Brak klimatyzacji

2026-01-19 • via Nuitee
A
Agata • extended_group • pl
9
Oceniam bardzo pozytywnie
Pros:

Lokalizacja jest super, nocleg był ze śniadaniem co jest dużym ułatwieniem przy organizacji jak u mnie- wyjazd zaplanowany z dnia na dzień ;) plus, że można skorzystać z siłowni czy też basenu/sauny

Cons:

Jedyny minus dodatkową opłata za parking i brak lodówki w pokoju

2026-01-19 • via Nuitee
E
Ewa • couple • pl
6
Pros:

ok

Cons:

bardzo mały pokój

2026-01-19 • via Nuitee
T
Tadeusz • couple • pl
8
2026-01-18 • via Nuitee
A
Anna • family_with_children • pl
9
2026-01-18 • via Nuitee
R
Roksana • couple • pl
10
Weekend na rowerach
Pros:

Strefa saun i basenów, pyszne śniadanie, miła i pomocna obsługa

Cons:

Brak

2026-01-15 • via Nuitee
F
Franciszek • couple • pl
10
Obiekt godny polecenia
Pros:

Śniadania były wyśmienite i urozmaicone. Położenie hotelu bardzo dogodne zarówno do spędzania czasu na spacerach jak i do korzystania z atrakcji oferowanych przez lokalną sferę gastronomiczną i rozrywkową. Obsługa hotelu i stołówki bardzo miła i pomocna we wszystkim, z czym się do niej zwrócono. Hotel godny polecenia ponadto ze względu na strefę spa.

Cons:

Nie mam uwag - nie przychodzi mi nic na myśl.

2026-01-13 • via Nuitee
M
Mendera • family_with_children • pl
10
2026-01-12 • via Nuitee
P
Podsiadlo Tomek • family_with_children • pl
5
Pros:

Lokalizacja, jedzenie

Cons:

Dodatkowa płatności za parking i szlafrok

2026-01-12 • via Nuitee
S
Slawomir • family_with_children • pl
7
2026-01-11 • via Nuitee