Hotel *** NAT Ustroń

Hotels
8.3 (1157 reviews)
Szpitalna 88 , Ustroń , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Noisy rooms
High parking fees
Uncomfortable beds

Categories

Cleanliness
7.55
Cleanliness was mentioned positively, but some concerns were raised about room conditions.
Service
9.05
Multiple reviews praised the helpful and friendly staff.
Location
9.05
Excellent location near the city center, mentioned positively in several reviews.
Room Quality
7.55
Some rooms were noted to be uncomfortable due to noise and poor quality.
Amenities
8.55
Spa and wellness area were well-received but some amenities were lacking.
Value for Money
7.55
High prices mentioned with references to dissatisfaction with certain services.
Food and Beverage
9.05
Breakfast was highly rated across multiple reviews.
Overall Experience
8.05
General feedback was positive, though some guests expressed specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Spa and Wellness Center:
Indulge in relaxation at our spa and wellness center, complete with a sauna and rejuvenating massage services.

Culinary Delights:
Start your day right with a buffet breakfast featuring regional cuisine at our restaurant. Unwind at the café and drink bar, or cozy up by the bonfire area.

Fitness and Leisure Options:
Stay active at our fitness center or unwind in a hydro massage bathtub. Enjoy complimentary Wi-Fi in all public areas for your convenience.

Experience the ultimate blend of comfort and luxury at Hotel ***NAT Ustroń. Book now to elevate your stay!

Important information:

-Please note that renovation work of the poolside terraces will be carried out from 02/06/2026 to 22/06/2026. Please note that some rooms may be affected by noise.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 90 zł per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1157 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 8.05
L
László • solo_traveller • hu
9
Pros:

Jó reggeli
Segítőkész személyzet

Cons:

Sajnos a Wellness rész átalakítás miatt zárva volt

2026-06-19 • via Nuitee
C
Czesław • couple • pl
9
Pros:

Kolejny udany pobyt w hotelu, świetna strefa basenowa, dobre śniadanie, super położenie hotelu

2026-06-18 • via Nuitee
M
Monika • extended_group • pl
8
Pros:

Bardzo dobre śniadanie oraz lokalizacja

2026-06-17 • via Nuitee
K
Kornelia • extended_group • pl
8
Spełnił moje oczekiwanie.
Pros:

Hotel blisko centrum, bardzo miła obsługa, basen z którego korzystałam, smaczne jedzenie.

2026-06-16 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-06-15 • via Nuitee
E
Ewa • solo_traveller • pl
8
2026-06-14 • via Nuitee
B
Beata • solo_traveller • pl
10
2026-06-13 • via Nuitee
G
Grzyska • solo_traveller • pl
10
Pros:

Wszystko.

2026-06-12 • via Nuitee
A
Anna • solo_traveller • pl
9
2026-06-12 • via Nuitee
M
Małgorzata • couple • pl
8
Pros:

Ogólnie byliśmy zadowoleni. Miły personel. Malutki pokój 2 osobowy. Fajny, czysty basen. Szkoda, że w tygodniu dostępny dopiero od 13-tej. Dobre śniadania. Lokalizacja Ok.

2026-06-11 • via Nuitee
E
Ewa • solo_traveller • pl
8
Pros:

Bardzo dobre śniadanie

2026-06-08 • via Nuitee
F
Fiala • solo_traveller • cz
8
2026-06-03 • via Nuitee
S
Szkirel • couple • pl
10
Pros:

Super strefa spa i basenowa, przepyszne urozmaicone śniadania, bardzo dobra lokalizacja.

2026-05-26 • via Nuitee
Łukasz Broda • solo_traveller • pl
9
Pros:

Czystość, obsługa, lokalizacja

Cons:

...

2026-05-26 • via Nuitee
K
Křížka • solo_traveller • cz
8
Pros:

Wellness krásný a v ceně
Snídaně výborné a široká škála jídel.

Cons:

Nebyla klimatizace

2026-05-25 • via Nuitee
N
Neufeldt • solo_traveller • pl
7
2026-05-24 • via Nuitee
K
Kowol • solo_traveller • pl
10
Pros:

Świetne miejsce wypadowe, wszędzie blisko. Czysty hotel, dodatkowe atrakcje w cenie i bardzo dobre jedzenie.

2026-05-24 • via Nuitee
K
Kempa • solo_traveller • pl
5
Pros:

Super lokalizacja

Cons:

Basen nieczynny

2026-05-24 • via Nuitee
J
Jadwiga • solo_traveller • pl
8
Pros:

Pyszne śniadania, bardzo dobre położenie hotelu

Cons:

Niestety z powodu awarii nie mogłam skorzystać z basenu

2026-05-23 • via Nuitee
R
Robert • solo_traveller • pl
9
2026-05-22 • via Nuitee