Hotel *** NAT Ustroń

Hotels
8.3 (1093 reviews)
Szpitalna 88 , Ustroń , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Noisy rooms
High parking fees
Uncomfortable beds

Categories

Cleanliness
7.55
Cleanliness was mentioned positively, but some concerns were raised about room conditions.
Service
9.05
Multiple reviews praised the helpful and friendly staff.
Location
9.05
Excellent location near the city center, mentioned positively in several reviews.
Room Quality
7.55
Some rooms were noted to be uncomfortable due to noise and poor quality.
Amenities
8.55
Spa and wellness area were well-received but some amenities were lacking.
Value for Money
7.55
High prices mentioned with references to dissatisfaction with certain services.
Food and Beverage
9.05
Breakfast was highly rated across multiple reviews.
Overall Experience
8.05
General feedback was positive, though some guests expressed specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Spa and Wellness Center:
Indulge in relaxation at our spa and wellness center, complete with a sauna and rejuvenating massage services.

Culinary Delights:
Start your day right with a buffet breakfast featuring regional cuisine at our restaurant. Unwind at the café and drink bar, or cozy up by the bonfire area.

Fitness and Leisure Options:
Stay active at our fitness center or unwind in a hydro massage bathtub. Enjoy complimentary Wi-Fi in all public areas for your convenience.

Experience the ultimate blend of comfort and luxury at Hotel ***NAT Ustroń. Book now to elevate your stay!

Important information:

During winter stays, we invite you to the "Cienków" ski station in Wisła, where hotel guests can purchase ski passes at promotional prices.

Please note that all guests with children need to provide a valid ID for the children at check-in.

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 90 zł per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1093 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 8.05
J
Jerzy • solo_traveller • pl
8
2026-04-17 • via Nuitee
L
Libor • couple • cz
9
2026-04-17 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-04-16 • via Nuitee
B
Borodajko • solo_traveller • pl
8
Pros:

Jedzonko bardzo dobre,czyste pokoje.

Cons:

Nie mam zadnych zastrzezen

2026-04-16 • via Nuitee
M
Marcin • solo_traveller • pl
9
Pobyt udany, hotel bardzo przyzwoity.
Pros:

Polecam. Dodatkowa możliwość wypożyczenia roweru.

Cons:

Zbyt niska temperatura w saunie fińskiej , brak możliwości polewania wodą siedziska w saunie parowej

2026-04-13 • via Nuitee
B
Bogumiła • solo_traveller • pl
10
2026-04-13 • via Nuitee
W
Wolfgang • solo_traveller • de
4
Enttäuschend - ohne die im versprochenen Leistungen
Pros:

Das Frühstück war gut und die Auswahl groß

Cons:

Ich habe das Hotel gebucht wegen Schwimmbad und Sauna.
Leider wurde mir nach dem Einchecken gesagt, die Wellness Abteilung ist seit Tagen geschlossen.
Bin sehr enttäuscht, denn ohne Wellnesseinrichtung ist es dann einfach zu teuer.

2026-04-12 • via Nuitee
T
Tomasz • family_with_children • pl
10
2026-04-01 • via Nuitee
J
Justyna • family_with_children • pl
8
2026-03-29 • via Nuitee
G
Grzegorz • family_with_children • pl
9
2026-03-23 • via Nuitee
A
Andrzej • couple • pl
10
Pros:

kolejny raz zostaliśmy pozytywnie zaskoczeni, Hotel godny polecenia

Cons:

wszystko było w ok

2026-03-19 • via Nuitee
A
Arkadiusz • family_with_children • pl
7
Pros:

Basen ogólnie na plus jacuzzi też ale przy większej ilości ludzi ciężko popływać albo skorzystać z jacuzzi. Śniadania Bardzo dobre. Lokalizacja Świetna.

Cons:

Płatny Parking, Płatne Szlafroki do strefy Basenowej. Prysznic Nie jest zbyt duży. Na Basenie nie wszystkie atrakcje działały. Brak leżaków na basenie są tylko 2.

2026-03-17 • via Nuitee
C
Czesław • couple • pl
10
super
Pros:

Dobre śniadanie, doskonała lokalizacja, świetna strefa SPA

2026-03-17 • via Nuitee
O
Olena • family_with_children • ua
8
Колектив готелю дуже професійний і гостинний.
Pros:

Рівень 3 зірки трохи не дотягує.
Але **+Молодці

Cons:

Заселення після 16.00
Басейн до 13.00 зачинено

2026-03-16 • via Nuitee
K
Kordulla • family_with_children • pl
8
2026-03-16 • via Nuitee
B
Barbara • family_with_children • pl
10
2026-03-12 • via Nuitee
J
Józef • family_with_children • pl
10
2026-03-09 • via Nuitee
M
mariusz1_1980 • family_with_children • pl
8
Polecam Hotel NAT
Pros:

Wygodne pokoje, sauny, śniadanie

Cons:

Nie do końca sprawny sprzęt na basenie

2026-03-09 • via Nuitee
L
Leszek • extended_group • pl
3
2026-03-02 • via Nuitee
C
Cz • couple • pl
9
Pros:

Tak wszystko okj.

2026-02-26 • via Nuitee