Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Excellent location
Cons:
Noisy ventilation system
Weak water pressure

Categories

Cleanliness
9.21
Overall cleanliness praised in multiple reviews.
Service
9.18
Excellent customer service noted in reviews.
Location
9.22
Convenient downtown location mentioned positively.
Room Quality
8.17
Rooms are comfortable and well-equipped, but noise issues mentioned.
Amenities
9.2
Well-equipped kitchen and good amenities highlighted.
Value for Money
9.16
Good value for money as stated in reviews.
Food and Beverage
8.71
Kitchen facilities appreciated; no dining services mentioned.
Overall Experience
9.18
Overall positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:54

Property Description

Luxurious Accommodation

Discover the epitome of comfort and elegance at reStays Ottawa. Unwind in our air-conditioned rooms equipped with modern amenities like flat-screen TVs and kitchens. Some rooms even offer breathtaking city views from a private balcony.

Wellness and Recreation

Indulge in a rejuvenating experience at our hotel with access to a fitness centre and sauna. For leisure activities, guests can enjoy a game of billiards within the premises.

Prime Location

Conveniently located near iconic landmarks such as Rideau Locks and Parliament Hill, reStays Ottawa offers the perfect blend of serenity and accessibility. Explore the best of Ottawa with ease during your stay.

Book now to experience luxury and convenience at reStays Ottawa.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 37 per day.

Location

Guest Reviews

9
Based on 852 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
L
Lisa couple de
7
Tolle Lage, wir würden aber nicht mehr dieses Hotel wählen.
Pros:

Die Lage war wirklich super und das Zimmer war modern eingerichtet. Sauberkeit war top! Es wurde jeden Tag das Zimmer gereinigt. Auch die Ausstattung war toll.

Cons:

Die Lautstärke des Aufzuges war wirklich unangenehm, man hört gefühlt den Aufzug Ton vom ganzen Haus im Zimmer. Das Zimmer ist sehr hellhörig, man hört jede Türe beim auf und zumachen des kompletten Stockwerkes. Man bekommt alles Abends/Nachts/Morgens von jedem Bewohner des Stockwerkes mit, einfach unangenehm laut.
Wir hatten ein 41 qm großes Zimmer gebucht. Das Zimmer war dafür viel zu klein und es gab auch kein Essplatz.

2026-06-18 via Nuitee
S
SK family_with_children sg
9
Excellent base to explore Ottawa
Pros:

Central location. Easily accessible to main attractions and also many food options available.

Cons:

Although a service apartment, there was inadequate shampoo, shower gel, laundry and dishwashing tablets provided for the stay.

2026-06-16 via Nuitee
L
Lois couple ca
10
2026-06-16 via Nuitee
S
SKa family_with_children ca
9
A very good choice for downtown Ottawa and perfect location for events at the National Arts!
Pros:

The perfect location for concerts/events at the National Arts Centre! Walk-able distance to the ByWard Market and the awesome Casablanca and Casa di Moni. Professional and super friendly staff, very clean, big bonus points for the laptop safe and non-carpeted bedroom. Would be a good spot for a longer stay (kitchen and washer/dryer) are a great addition to the room. Public parking lot is directly connected to the hotel.

Cons:

the mattress was a bit too soft for me but definitely not a deal breaker. There are no wall-plug option for a USB-c cable. The lamp by the bed has a regular USB plug.

2026-06-14 via Nuitee
E
Esther couple nl
10
Goede locatie!
Pros:

Een fijne locatie! Alles op loopafstand. Mooie parkeergelegenheid en een appartement met alles erop en eraan.

2026-06-13 via Nuitee
E
Elizabeth couple gb
9
Great location, nice apartment
Pros:

The location was brilliant, right in the centre moments from the parliament buildings. There’s a lounge in the 12th floor with stunning views. Apartment well set up (although if you were cooking think you might find the utensils limited eg I couldn’t find any scissors to cut off a label).

Cons:

On arrival they wanted a security deposit by credit card which is perfectly acceptable however their system had an issue and neither mine nor my husbands card would work. We were made to feel like we were the issue ‘it’s says you don’t have the credit limit’ and it was really uncomfortable until the manager came - who was lovely and said it was an issue their end and no problem.
Also once in the room, the bed was near the window and it was quite noisy also we weren’t sure whether the people in the office over the street could see in!

2026-06-11 via Nuitee
M
Maryanne solo_traveller ca
9
Pros:

Great location. Clean and quiet building. Lovely staff.

Cons:

Water pressure in the bathroom was really poor.

2026-06-09 via Nuitee
F
France couple ca
10
2026-06-07 via Nuitee
L
lisa solo_traveller ie
10
2026-06-07 via Nuitee
D
D solo_traveller ca
9
Pros:

Staff and accommodations were incredible. Room size and cleanliness were wonderful.

Cons:

Kitchen was ill stocked for cooking which was big draw for staying here. One large pot and no chef's knives or cutting board for food prep.
Balcony unaccessible unless rearrange room, couch was in frint of the door.

2026-06-07 via Nuitee
C
CHONGWEN couple us
9
2026-06-02 via Nuitee
G
Giovanna couple it
7
Pros:

La posizione è la stanza

Cons:

La stanza non è mai stata pulita in 4 giorni

2026-06-02 via Nuitee
V
Vernon solo_traveller ca
9
2026-06-01 via Nuitee
T
Tracey couple gb
9
Fab stay in Ottawa
Pros:

Great location
Friendly staff
Fab facilities with the ability to do laundry!
Clean room

2026-05-28 via Nuitee
S
Sandra couple ca
9
2026-05-19 via Nuitee
H
Heidi couple ca
10
A really terrific stay at ReStays Ottawa, really enjoyed our stay there will stay again.
Pros:

This hotel is fantastic. The staff are friendly and helpful and intuitive and a pleasure to interact with. The apartment is well laid out, 2 bedrooms, 2 bathrooms, a small kitchenette that has everything you need to make coffee or breakfast in the morning, or dine in (heat up take out) at the end of the day. It has just what you need, no clutter, clean, well thought through. The balcony is a great feature with a firepit, very nice space to have as your hang out when in Ottawa. The lobby is beautiful, the public spaces are well maintained and also very pleasing to the eye. Underground parking easy to get to.

Cons:

The powder room is a little tight, but it's fine, very well thought out. It's a little stark, maybe some art? But I also appreciate that it makes the space feel clean and uncluttered.

2026-05-18 via Nuitee
S
Stéphane couple ca
10
Super séjour -central
Pros:

Accueil

Cons:

Ras

2026-05-14 via Nuitee
M
Mary couple us
9
So glad we chose to stay at this location. It was clean, quiet and perfectly located.
Pros:

Great location. Walking distance to major sites and restaurants.

2026-05-14 via Nuitee
K
Khansari couple ca
10
2026-05-06 via Nuitee
S
Sharon couple ae
9
Cons:

The unit was chilly even though we increased the thermostat temperature

2026-05-05 via Nuitee