Hotel Müller - mountain lodge

Hotels
9.4 (313 reviews)
Via Maistra 202 , Pontresina , CH

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Value for money
Good food
Cons:
Service during peak times can improve
Some amenities need enhancement

Categories

Cleanliness
9.35
Overall sentiment indicates the rooms are very clean and well maintained.
Service
9.85
Guests frequently mention friendly and helpful staff.
Location
9.35
The hotel is praised for its central location, great access to local attractions.
Room Quality
9.35
Modern and comfortable rooms are highlighted in several reviews.
Amenities
8.35
Amenities have been described as adequate, with some suggestions for improvement.
Value for Money
9.85
Multiple comments emphasize good value for the services provided.
Food and Beverage
9.35
Consistently good reviews about breakfast and dinner offerings.
Overall Experience
9.75
General satisfaction of guests reflects a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:06

Property Description

Luxurious Spa Facilities

Indulge in relaxation at the Hotel Müller - Mountain Lodge's spa, offering a sauna, steam bath, and hot tub. Unwind after a day of adventure in the mountains and pamper yourself with rejuvenating treatments.

Culinary Delights

Savor a variety of dining experiences at the hotel, from traditional Italian cuisine at the à-la-carte restaurant to a selection of whiskies at the bar. Enjoy buffet breakfasts, 4-course dinners, and snacks in a cozy and inviting atmosphere.

Family-Friendly Amenities

Create lasting memories with your family at the hotel, where children can enjoy the outdoor playground and indoor playroom. With picturesque mountain views from stylish rooms, including family-friendly options, everyone is sure to have a memorable stay.

Experience luxury, comfort, and family fun at Hotel Müller - Mountain Lodge. Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that the restaurant is closed on Mondays and Tuesdays from mid-October to first of December . We do not serve half board during this period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 313 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.75
A
Aurelia • couple • li
7
Cons:

Frühstücksraum war zu klein.

2026-10-30 • via Nuitee
T
Thomas • extended_group • ch
9
2026-10-29 • via Nuitee
A
Andy • solo_traveller • ch
5
Ich bin um eine Erfahrung reicher.
Pros:

Sehr freundliches Personal

Cons:

Dusche/WC war von aussen einsehbar. Das Rollo hat seinen Zweck nicht erfüllt.
Beim Frühstück hat es Aufschnitt auf der Platte gehabt, der bis zur Hälfte vertrocknet war. Keine Ahnung wie lange der schon dagelegen hat.

2026-10-28 • via Nuitee
C
Claudia • family_with_children • ch
8
Tolles Hotel, freundliche Bedienung, charmantes Appartement
Pros:

Toplage, feines Frühstücksbuffet, schönes Zimmer im 400 jährigen Engadinerhaus, Welcome-Apéro genossen, sehr bequeme Betten.

Cons:

Leider waren die Lichtverhältnisse im Wohnzimmer unseres Familien-Appartements ungenügend. Eine Lampe war kaputt. Eine andere nur halb funktionsfähig. Leider konnte dies während unseres 3 Tages-Aufenthalt nicht repariert werden. Deshalb Abzug in der Bewertung.

2026-10-28 • via Nuitee
K
Kurt • couple • ch
8
2026-10-23 • via Nuitee
R
Rita • couple • ch
7
Pros:

Das Frühstücksbuffet

2026-10-22 • via Nuitee
M
Michael • extended_group • at
8
2026-10-21 • via Nuitee
F
Franz • couple • ch
8
2026-10-19 • via Nuitee
G
Gisela • family_with_children • ch
9
Angenehme Unterkunft für 1 Woche Ferien mit guter Preis-Leistung.
Pros:

War insgesamt gut, nur die Gläser etwas versteckt und für die Kinder nicht erreichbar. Wir waren am letzten Tag etwas weit entfernt vom Buffet platziert, mussten vom Buffet zum Tisch durch die Lobby.

Cons:

Keine Cocktails. Weg zum Wellness-Bereich im transparenten Lift oder via Treppe durch die Lobby. Apéro-Raum könnte etwas gemütlicher eingerichtet werden.

2026-10-19 • via Nuitee
A
Andrea • solo_traveller • ch
8
Am Abend Oper, tagsüber Wandern bei wunderbarem Wetter und goldenen Lärchen.
Pros:

Sehr schönes Zimmer, super Lage.

Cons:

Das Bett war knapp an der Breite.

2026-10-18 • via Nuitee
R
Rolf • family_with_children • ch
9
2026-10-18 • via Nuitee
J
Jeanette • solo_traveller • ch
9
2026-10-16 • via Nuitee
T
Taru • family_with_children • fi
9
Pros:

Hotelli on kaunis, huone viihtyisä, hyvä aamupala.

2026-10-16 • via Nuitee
M
Monika • solo_traveller • ch
8
2026-10-12 • via Nuitee
K
Katrin • solo_traveller • de
8
2026-10-11 • via Nuitee
D
Daniela • couple • ch
10
Pros:

Essen

2026-10-10 • via Nuitee
J
Jessica • family_with_children • jp
10
Great hotel and would highly recommend!
Pros:

My overall stay was comfortable, clean and one of the better hotels I stayed in through my time in Switzerland. The staff was welcoming and helpful and it was an added bonus that they offered to pick us up at the train station. Breakfast was great and rooms were very clean and provided extra amenities.

Cons:

The overall stay was great! If I was forced to say what I didn’t like about the property would be it was uphill from the train station, but still walkable and accessible by bus.

2026-10-10 • via Nuitee
M
Mike • extended_group • us
10
2026-10-09 • via Nuitee
M
Martin • solo_traveller • de
10
2026-09-19 • via Nuitee
S
Susanne • couple • ch
9
Sehr sympathisches (kleineres) Hotel an super Lage und sehr zuvorkommendem Personal
2026-09-19 • via Nuitee