Hotel Müller - mountain lodge

Hotels
9.4 (271 reviews)
Via Maistra 202 , Pontresina , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Value for money
Good food
Cons:
Service during peak times can improve
Some amenities need enhancement

Categories

Cleanliness
9.35
Overall sentiment indicates the rooms are very clean and well maintained.
Service
9.85
Guests frequently mention friendly and helpful staff.
Location
9.35
The hotel is praised for its central location, great access to local attractions.
Room Quality
9.35
Modern and comfortable rooms are highlighted in several reviews.
Amenities
8.35
Amenities have been described as adequate, with some suggestions for improvement.
Value for Money
9.85
Multiple comments emphasize good value for the services provided.
Food and Beverage
9.35
Consistently good reviews about breakfast and dinner offerings.
Overall Experience
9.75
General satisfaction of guests reflects a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:06

Property Description

Luxurious Spa Facilities

Indulge in relaxation at the Hotel Müller - Mountain Lodge's spa, offering a sauna, steam bath, and hot tub. Unwind after a day of adventure in the mountains and pamper yourself with rejuvenating treatments.

Culinary Delights

Savor a variety of dining experiences at the hotel, from traditional Italian cuisine at the à-la-carte restaurant to a selection of whiskies at the bar. Enjoy buffet breakfasts, 4-course dinners, and snacks in a cozy and inviting atmosphere.

Family-Friendly Amenities

Create lasting memories with your family at the hotel, where children can enjoy the outdoor playground and indoor playroom. With picturesque mountain views from stylish rooms, including family-friendly options, everyone is sure to have a memorable stay.

Experience luxury, comfort, and family fun at Hotel Müller - Mountain Lodge. Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that the restaurant is closed on Mondays and Tuesdays from mid-October to first of December . We do not serve half board during this period.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for CHF 40 per person per night when using an available extra bed.
    People 17 years old and over stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 271 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.75
R
Rita • solo_traveller • pt
10
2026-04-07 • via Nuitee
E
Erica • solo_traveller • ch
8
2026-04-05 • via Nuitee
F
FerK • solo_traveller • ch
10
2026-03-22 • via Nuitee
H
Heidi • couple • ch
9
Super Lage und sehr freundliches Personal, gerne wieder
2026-03-22 • via Nuitee
G
Gaby • family_with_children • ch
9
Es war ein rundum schöner Aufenthalt.
Pros:

Super Frühstück mit frischen Früchten und feinen Brotsorten. Das Personal ist sehr freundlich und hilfsbereit.

Cons:

Die Bettdecken
könnten etwas flauschiger sein. Und im Zimmer war es extrem warm, obschon wir den Temperatur- Regler herunter gedreht haben.

2026-03-20 • via Nuitee
B
Bernhard • family_with_children • ch
9
Pros:

Freundliches und kompetentes Personal, sauberes und stilvoll eingerichtetes Zimmer, sehr gute Küche, familienfreundlich, Preis-Leistung fair, sehr gute Atmosphäre (Infrastruktur sowie Personal sehr gut)!

2026-03-17 • via Nuitee
E
Eva Ti • solo_traveller • ch
10
Wunderbarer Aufenthalt, vielen Dank für alles!
2026-03-17 • via Nuitee
A
Anka • solo_traveller • ch
10
2026-03-14 • via Nuitee
T
TRAVIS • extended_group • th
10
Top quality service
Pros:

I am unable to comment as we were unable to stay at the hotel due to last minute issues with our room. Despite being unable to stay at the hotel, the staff were extremely friendly and helpful and we came to a compromise to resolve the unfortunate situation, they went great lengths to take care of us. The hotel looked nice and we wish we could have stayed there, but can rate their service as exceptional and inform from appearance the hotel looked really nice. All staff were exceptional.

Cons:

N/A

2026-03-12 • via Nuitee
H
Heinz • extended_group • ch
9
2026-03-10 • via Nuitee
R
Regula • couple • ch
9
2026-03-10 • via Nuitee
G
Gabriela 🙋‍♀️ • solo_traveller • ch
8
2026-03-08 • via Nuitee
N
Nejc • solo_traveller • ch
9
Pros:

The design, cleanliness, modern look and feel, center location, proximity to a nice walk around town.

Cons:

The breakfast items were delicious, however I could appreciate slightly more variety in choice (or at least offered by the staff to be prepared, such as scrambled eggs or similar).

2026-03-07 • via Nuitee
K
Kate • solo_traveller • ch
9
A charming centrally-located hotel, already planning to return!
Pros:

Cold buffet breakfast was excellent with a good selection of cheese, meat, fruits, yoghurts, bread and croissants. Perfect start to a day on the XC skiing trails.

Room was very comfortable and clean with a decent sized bathroom and large shower.

Nespresso machine as standard in the room and I asked for a kettle and tea bags which were provided at no extra cost.

Staff were always very friendly and helpful.

Hotel is centrally located in Pontresina, a couple of hundred metres from the bus stop.

Cons:

If I‘m being really picky then net curtains at the windows for some privacy would have been nice.

2026-03-04 • via Nuitee
S
Sophie Lena Emma • couple • ch
10
Sehr schönes Hotel, gutes Personal, Frühstücksbuffet hat eine grosse Auswahl und sehr bequeme Bette!
Pros:

Sehr zuvorkommendes Personal

Cons:

Nichts

2026-02-25 • via Nuitee
E
Ewald • couple • ch
8
2026-02-22 • via Nuitee
R
Ruth • solo_traveller • ch
9
2026-02-10 • via Nuitee
B
Bruno • solo_traveller • it
9
2026-02-09 • via Nuitee
P
Panagiotis • couple • cy
10
Pros:

Helped pickup and drop-off to the train station.
Very kind.
Clean and beautiful room.

2026-01-31 • via Nuitee
E
Elisabetta • couple • it
10
Pros:

La posizione, la pulizia, lo staff, la quiete, il garage.

Cons:

Consigliamo di arricchire la colazione.

2026-01-31 • via Nuitee