Kingston Hotel 13 - Penang Hills formerly known as Deview Hotel

Hotels
8 (905 reviews)
18 Jalan Pasar Pekan Ayer Itam , Ayer Itam , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking

Categories

Cleanliness
7.46
Several reviews mentioned issues with cleanliness, including dirty bedsheets, smelly rooms, and toilet flushing problems.
Service
8.43
Most reviews praised the friendly and helpful nature of staff, although some issues with management responsiveness were noted.
Location
8.97
Reviews consistently highlighted the hotel's excellent location near attractions and local markets.
Room Quality
7.92
Many reviews appreciated the spacious and comfortable rooms, though some mentioned poor sound insulation.
Amenities
7.45
Guests noted limited amenities, with some specific complaints about the bathroom and lack of hand towels.
Value for Money
7.91
Reviewers generally felt the pricing was reasonable for the location and amenities offered.
Food and Beverage
7.96
Positive sentiment around local food options being nearby, but inconsistencies in hotel-specific food offerings were noted.
Overall Experience
7.93
Overall sentiment was positive with a few complaints, maintaining a satisfactory experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:29

Property Description

Convenient Location
Deview Hotel Penang is located just a short distance from popular attractions like Penang Hill and Penang Times Square, making it an ideal base for exploring the area.

Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities, ensuring a comfortable stay. Family rooms are also available for those traveling with loved ones.

Delicious Breakfast Options
Start your day right with a buffet featuring continental or Asian breakfast options, setting you up for a day of adventure in Penang.

To experience convenience, comfort, and delicious breakfast options, book your stay at Deview Hotel Penang today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 905 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Sok Joo Khor • family_with_children • my
2
不推荐
Pros:

没有

Cons:

浴巾床单被单泛黄有味，壁灯坏了一个，沐浴露置放器也搖搖欲坠.沒有提供一次性拖鞋，地壇又肮脏.这间酒名字换了又换可以素质一点都没坏.厕纸tissue paper 劣质.如果不是为了观看极乐寺点灯一点也不会考虑.

2026-02-14 • via Nuitee
Тимченко • extended_group • ua
10
2026-02-13 • via Nuitee
R
rossi • couple • my
10
2026-02-13 • via Nuitee
L
lim • couple • my
5
No no no
Cons:

Aircon not cold. Request for additional door key but refused to give us

2026-02-13 • via Nuitee
S
Suat Wen • couple • my
8
2026-02-12 • via Nuitee
M
Matthias • solo_traveller • de
7
Comfortable stay
Pros:

The hotel is near to great Markets and has a very good rooftop Restaurant an Bar

Cons:

I missed a Breakfast

2026-02-11 • via Nuitee
C
Chee Wooi • couple • au
4
Not that comfortable
Pros:

I don't have breakfast

Cons:

Environment is not that good

2026-01-31 • via Nuitee
P
Priscilla Chia • couple • my
7
2026-01-30 • via Nuitee
J
Jamaliah • couple • my
5
Pros:

None

2026-01-30 • via Nuitee
Z
Zulkhairi • couple • my
10
2026-01-28 • via Nuitee
S
S.N.Ain • couple • my
10
Great and love it
Pros:

love this hotel and will repeat again koz berdekatan dengan Bukit Bendera and bandar Georgetown

Cons:

hotel terletak dalam kawasan kedai-kedai dan lorong2 sempit

2026-01-28 • via Nuitee
E
elaine • solo_traveller • my
8
2026-01-27 • via Nuitee
S
Shalini • couple • my
10
Pros:

Very clean and comfy

Cons:

Nothing

2026-01-26 • via Nuitee
J
JIA WEI • couple • my
5
good location
Pros:

A good location

Cons:

cleaning service for the room is too slow , around 6pm still not yet clean the room. need add more cleaner. Quiet noisy

2026-01-24 • via Nuitee
R
Ramesh • solo_traveller • my
8
2026-01-24 • via Nuitee
M
Mohd takiyuddin • couple • my
8
Pros:

Clean

Cons:

The water its too slow

2026-01-22 • via Nuitee
Z
Zhi • couple • sg
7
2026-01-22 • via Nuitee
N
NURUL • couple • my
9
2026-01-21 • via Nuitee
D
Daniel Henry73 • couple • my
6
2026-01-20 • via Nuitee
P
Parameswaran • couple • my
9
2026-01-20 • via Nuitee