Kingston Hotel 13 - Penang Hills formerly known as Deview Hotel

Hotels
8 (925 reviews)
18 Jalan Pasar Pekan Ayer Itam , Ayer Itam , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking

Categories

Cleanliness
7.46
Several reviews mentioned issues with cleanliness, including dirty bedsheets, smelly rooms, and toilet flushing problems.
Service
8.43
Most reviews praised the friendly and helpful nature of staff, although some issues with management responsiveness were noted.
Location
8.97
Reviews consistently highlighted the hotel's excellent location near attractions and local markets.
Room Quality
7.92
Many reviews appreciated the spacious and comfortable rooms, though some mentioned poor sound insulation.
Amenities
7.45
Guests noted limited amenities, with some specific complaints about the bathroom and lack of hand towels.
Value for Money
7.91
Reviewers generally felt the pricing was reasonable for the location and amenities offered.
Food and Beverage
7.96
Positive sentiment around local food options being nearby, but inconsistencies in hotel-specific food offerings were noted.
Overall Experience
7.93
Overall sentiment was positive with a few complaints, maintaining a satisfactory experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:29

Property Description

Convenient Location
Deview Hotel Penang is located just a short distance from popular attractions like Penang Hill and Penang Times Square, making it an ideal base for exploring the area.

Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities, ensuring a comfortable stay. Family rooms are also available for those traveling with loved ones.

Delicious Breakfast Options
Start your day right with a buffet featuring continental or Asian breakfast options, setting you up for a day of adventure in Penang.

To experience convenience, comfort, and delicious breakfast options, book your stay at Deview Hotel Penang today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 925 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
O
Oh • couple • sg
6
Pros:

Location

Cons:

Toilet lightin make alots of noise

2026-03-14 • via Nuitee
F
Fiona • extended_group • my
4
不是我想象中的那么美好
Pros:

就还好有parking位

Cons:

清洁如杯子好像很久没用里面很脏，然后冷气不够冷…

2026-03-14 • via Nuitee
K
Khoo • couple • my
4
Lacked a kettle in the room and a supply of tea/coffee bags. Floor towel was not washed
Pros:

NA

Cons:

NA

2026-03-13 • via Nuitee
C
Choong t • family_with_children • my
3
Cons:

room not clean daily,bath towel damn dirty they only come to clean the room after we request and they came after 5pm our request was at 2pm

2026-03-13 • via Nuitee
S
Steven • couple • my
5
2026-03-12 • via Nuitee
G
Gunarajan • couple • sg
10
2026-03-10 • via Nuitee
S
sam • couple • my
10
Pros:

Private parking, Room clean

Cons:

Toilet Door no lock.
Not suitable for Sharing with friends.

2026-03-10 • via Nuitee
R
Raphaël • solo_traveller • fr
7
2026-03-10 • via Nuitee
A
Ayaisyah • couple • my
10
2026-03-09 • via Nuitee
T
Thenmoly • couple • my
7
Pros:

Location

Cons:

The bed got bedbugs. The toilet were not clean

2026-03-09 • via Nuitee
C
Choon Hon • couple • my
10
2026-03-08 • via Nuitee
Z
Zullkifli • couple • my
8
2026-03-07 • via Nuitee
A
Anis • extended_group • my
7
2026-03-06 • via Nuitee
Ковалевская • couple • ru
10
Все в шаговой доступности.
Pros:

Расположение, вид из окна. До Торгового центра, где шопинг, фуд-корт, супермаркет с большим выбором 5 минут пешком. Очень удобные кровати, тихо в номере, шустрый вайфай. Удобное бесконтактное заселение и выселение.

2026-03-06 • via Nuitee
V
Vishallan • solo_traveller • my
7
Good but cleanliness of room toilets should be improved
Pros:

Its location closer to kek lok si temple

Cons:

Dinner spots are limited if you are planning to walk close by

2026-03-05 • via Nuitee
V
virginie • couple • fr
7
Pros:

Très bien placé

Cons:

Manque légèrement de propreté
Manque d insonorisation

2026-03-03 • via Nuitee
K
Kanmani • couple • in
9
Pros:

Only the bed need to change..all ok

2026-02-28 • via Nuitee
A
atikah • couple • my
10
Great staycation
Pros:

The room very clean and comfortable.

Cons:

Not enough parking space

2026-02-26 • via Nuitee
N
ng • family_with_children • my
9
2026-02-26 • via Nuitee
E
Ellie Chong • extended_group • my
8
It was satisfying as it fulfilled my purpose of staying there.
Pros:

The location was suitable to my requirements.

Cons:

The toilet ventilator fan was very noisy when switched on

2026-02-26 • via Nuitee