Kingston Hotel 13 - Penang Hills formerly known as Deview Hotel

Hotels
8 (993 reviews)
18 Jalan Pasar Pekan Ayer Itam , Ayer Itam , my

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking

Categories

Cleanliness
7.46
Several reviews mentioned issues with cleanliness, including dirty bedsheets, smelly rooms, and toilet flushing problems.
Service
8.43
Most reviews praised the friendly and helpful nature of staff, although some issues with management responsiveness were noted.
Location
8.97
Reviews consistently highlighted the hotel's excellent location near attractions and local markets.
Room Quality
7.92
Many reviews appreciated the spacious and comfortable rooms, though some mentioned poor sound insulation.
Amenities
7.45
Guests noted limited amenities, with some specific complaints about the bathroom and lack of hand towels.
Value for Money
7.91
Reviewers generally felt the pricing was reasonable for the location and amenities offered.
Food and Beverage
7.96
Positive sentiment around local food options being nearby, but inconsistencies in hotel-specific food offerings were noted.
Overall Experience
7.93
Overall sentiment was positive with a few complaints, maintaining a satisfactory experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:29

Property Description

Convenient Location
Deview Hotel Penang is located just a short distance from popular attractions like Penang Hill and Penang Times Square, making it an ideal base for exploring the area.

Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities, ensuring a comfortable stay. Family rooms are also available for those traveling with loved ones.

Delicious Breakfast Options
Start your day right with a buffet featuring continental or Asian breakfast options, setting you up for a day of adventure in Penang.

To experience convenience, comfort, and delicious breakfast options, book your stay at Deview Hotel Penang today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 993 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
D
david • solo_traveller • my
8
2026-05-09 • via Nuitee
S
siti • couple • my
7
2026-05-07 • via Nuitee
Z
Ziyan • couple • my
8
2026-05-07 • via Nuitee
S
Saras • solo_traveller • my
10
2026-05-06 • via Nuitee
S
Sureiin • solo_traveller • my
10
2026-05-05 • via Nuitee
R
Robert • solo_traveller • gb
9
Perfect for visiting the temple
Pros:

Brilliant location for Kek Lok Si temple

Rooms clean and comfortable with good A/C

2026-05-05 • via Nuitee
C
Chan • solo_traveller • my
9
2026-05-04 • via Nuitee
C
Chan • couple • my
9
2026-05-04 • via Nuitee
W
Weng Hoe • family_with_children • my
8
2026-05-04 • via Nuitee
M
mohd • couple • my
10
Pros:

hotel bersih...semua complte...parking yg terjaga ....inshallah akan repeat lagi hotel ni

2026-05-03 • via Nuitee
R
Refi Nur • couple • my
6
Pros:

Dekat dengan Kek lok si

Cons:

Suara terdengar dari luar

2026-05-03 • via Nuitee
L
LIM • solo_traveller • my
10
2026-05-03 • via Nuitee
M
MK Wong • family_with_children • my
5
Paid extra to book room with balcony; However, was not informed that balcony undergoing renovation.
Pros:

near to the food store

Cons:

Hotel apply car park charging to the hotel guest. And the hotel guest need to share the car park with outsider.

2026-05-03 • via Nuitee
N
NOR FATIN LYIANA • solo_traveller • my
10
Pros:

Selesa... katil pon ok x keras...

2026-05-03 • via Nuitee
R
Rafidah • solo_traveller • my
8
Good
Pros:

Clean, good staff & the price

Cons:

Everything was good

2026-05-03 • via Nuitee
F
fuitein • couple • my
9
舒服
Pros:

地点方便，容易找吃

Cons:

床辱有些太软了～

2026-04-28 • via Nuitee
M
Mary • solo_traveller • my
8
2026-04-28 • via Nuitee
Y
Yen Ling • solo_traveller • my
7
一切都好就是有点小缺点
Pros:

位置属于在旧区很靠近极乐寺，吃喝都很方便。酒店房里的冷气很静很冷，床还算舒服。有供应一次性牙刷和牙膏。电视里有tv box很好。房间还算干净

Cons:

进入房间会有一点点的小味道，应该是地毯的味道。房间地毯感觉有点湿湿黏黏的感觉。应该是潮湿，没地毯觉得更好更满分。房间也不会有小味道。房里没有给纸拖鞋只能穿自己的鞋。房间里没有水，要到房间外走廊取水。而且，走廊蛮长的只有一架水机。烫衣服也需要到走廊外烫。

2026-04-27 • via Nuitee
T
Thai_Talent • solo_traveller • th
3
非常差的体验👎👎👎
Pros:

除了地点好真的1分都不值得

Cons:

柜台接待礼貌欠佳负分差评👎
12点到要提早check in Rm20/hour👎
parking非常有限还要收费 Rm5/day👎
房间冷气不好开了2小时才开始凉，出个门回来又要重新再等冷气要求两张房卡被拒绝👎
房间洗脸盆严重积水👎
隔音非常差一直听到开关门声音走廊的人讲话和吵杂声完全休息不到也完全没有睡好👎👎👎

2026-04-26 • via Nuitee
A
Azmi • family_with_children • my
9
Great accommodation
Pros:

Everything good, but prefer tapau early before went to room, bit difficulty to find halal food nearby by walking distance. But if you have transport, for sure lineclear. Spacious room with a lot of amenities with very minimum price. Great bargain

2026-04-24 • via Nuitee