Holiday Inn Express & Suites - Stafford NW - Sugar Land by IHG

Hotels
•
Holiday Inn Express
10 (440 reviews)
12507 S Kirkwood Road , Stafford , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Nice staff
Great customer service
Good location
Delicious breakfast
Cons:
Pool had too much chlorine
Cold eggs and sausage
Some minor maintenance issues

Categories

Cleanliness
10
Guests frequently mentioned the cleanliness of the rooms and property.
Service
10
Many reviews highlighted exceptional service from the staff.
Location
10
Location was mentioned as excellent by various reviewers.
Room Quality
10
Rooms were as advertised and well-kept according to multiple reviews.
Amenities
10
Overall good coverage of available amenities, but there were minor complaints.
Value for Money
10
Perceived value for money was discussed positively in several reviews.
Food and Beverage
10
The complimentary breakfast received positive comments, though there were minor criticisms.
Overall Experience
10
Multiple reviews commented on wonderful overall experiences at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:29

Property Description

Convenient Location
Enjoyable Amenities
Delicious Dining Options

Book your stay at Holiday Inn Express & Suites - Stafford NW - Sugar Land, an IHG Hotel for a memorable experience in Southwest Houston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

10
Based on 440 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Randle • couple • us
10
2026-01-20 • via Nuitee
E
Ervin • extended_group • us
10
2026-01-20 • via Nuitee
T
Thomas • couple • us
10
2026-01-19 • via Nuitee
L
Lacey • couple • us
10
Pros:

Friendly staff. Clean room, good breakfast.

Cons:

N/A

2026-01-19 • via Nuitee
U
Ume • extended_group • pk
8
Good
Pros:

Excellent receptionist

Cons:

Kindly arrange muslim showers for Muslims who believe in using water for washing themselves rather than using tissue papers

2026-01-19 • via Nuitee
J
jerry • couple • us
9
Unexpected great hotel
2026-01-16 • via Nuitee
C
CHUN • couple • us
10
2026-01-04 • via Nuitee
M
Mehtab • family_with_children • us
10
2025-12-29 • via Nuitee
M
Melissa • family_with_children • us
10
Would stay again.
Pros:

Clean rooms, nice staff.

Cons:

The pool had to much chlorine, was not able to swim in it, burned eyes, to small.

2025-12-22 • via Nuitee
D
Diego • couple • us
10
2025-12-16 • via Nuitee
M
Martinez • solo_traveller • us
1
Worst experience
Pros:

Don’t stay here

Cons:

Staff

2025-12-12 • via Nuitee
L
Lance • solo_traveller • ca
9
My stay was delightfully comofrtable and convenient. :)
Pros:

I liked how quiet it was and that there was a complimentary breakfast. every day. Any issues that I had, the staff took care of it RIGHT AWAY. This is so rare and was a real treat.

Cons:

The only thing I didn't like (and this is a personal preference) was the continued notices after the first one once I put the "Do Not Distrub" sign on. On one hand, it's great that the hotel checks in with it's guests daily, it shows that they care, but I personally didn't need the extra notices. :)

2025-12-06 • via Nuitee
L
Laclair • couple • us
10
Great customer
Pros:

Clean and friendly. Great customer service. Thanks Alex, Aerzi(sorry if it’s spelled wrong) and the GM was amazing Mark. Such a great team!!

Cons:

Nothing

2025-11-17 • via Nuitee
M
Mehmet Zahit • family_with_children • tr
10
2025-11-09 • via Nuitee
A
Asif • couple • pk
10
Pros:

The total experience was awesome 👌 great trip

Cons:

Nothing to

2025-11-04 • via Nuitee
S
Supratim • solo_traveller • us
7
2025-11-03 • via Nuitee
T
Tramane • family_with_children • us
9
Pros:

room was clean

2025-11-03 • via Nuitee
B
Barbara • family_with_children • us
10
2025-10-27 • via Nuitee
B
ben • extended_group • us
5
Pros:

Very good breakfast

2025-10-25 • via Nuitee
E
Esiquio • couple • us
8
2025-10-25 • via Nuitee