avid hotel Austin - Tech Ridge by IHG

Hotels
•
Avid
8.7 (545 reviews)
12413 Tech Ridge Blvd. , Austin , US
+1 512-400-4055

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions of 'Sheree')
Modern, clean-looking rooms and facilities
Good, convenient location for events and access to Austin
Hot/fresh breakfast reported by several guests
Early check-in available; handicap parking noted
In-room fridge and comfortable mattresses
Cons:
Serious cleanliness issues reported (bed bugs, dirty rooms, mildew aroma)
Reports of a rude/unprofessional manager
Breakfast selection is limited; lacks vegan options
Poor sound insulation / noise from neighboring rooms
No Netflix/streaming in rooms; occasional paint/mattress issues
Rates can be high during major events

Categories

Cleanliness
7.8
Mixed reports: several guests call the hotel 'impecable' and 'very clean', but there are multiple serious complaints (bed bugs, dirty rooms, mildew aroma, rooms not cleaned) that lower the score.
Service
10
Generally very positive: multiple mentions of exceptional staff (notably Sheree), friendly and helpful reception, including Spanish-language assistance; isolated reports of a rude/aggressive manager are present but outnumbered by praise.
Location
9.6
Often praised as a good, convenient location for events (within driving distance to Germania amphitheater) and quiet; a few guests noted it may not be ideal for everyone, but sentiment is strongly positive.
Room Quality
7.5
Mixed: many guests describe modern rooms, good mattresses and amenities (fridge, blinds), but others report serious issues (bed bugs, bad smells, dirty showers, compact layout, paint issues), bringing the rating down.
Amenities
9.3
Positives include modern facilities, early check-in, handicap parking and in-room fridge; negatives include missing streaming options (no Netflix) and limited in-room extras, but overall amenities are viewed favorably.
Value for Money
8.3
Mixed: some guests found rates 'outrageous' during events while others called the property budget-friendly; overall perception is slightly above average with occasional price sensitivity.
Food and Beverage
8
Mixed sentiments: several guests enjoyed a hot, tasty and complete breakfast, while others found the selection basic, low-budget, and lacking vegan options, so score is modestly reduced.
Overall Experience
9.1
Overall stays are positive for many guests (clean, modern, comfortable, helpful staff), though some had very negative experiences (bed bugs, rude manager). Net impression is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Modern Accommodations
Experience comfort and convenience at avid hotels - Austin - Tech Ridge. Each room is thoughtfully designed with a desk, flat-screen TV, and a private bathroom. Enjoy a restful night's sleep with plush bed linens and towels provided.

Fitness Center and Free Parking
Stay active during your stay with access to our on-site fitness center. Forget the hassle of parking in the city - we offer free private parking for all our guests.

Convenient Location
Located just a short distance from popular attractions like Moody Center and the University of Texas at Austin, avid hotels - Austin - Tech Ridge is the perfect choice for your stay in Austin. Book now for a seamless and enjoyable experience at our IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 545 reviews
Cleanliness: 7.8
Service: 10
Location: 9.6
Room Quality: 7.5
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8
Overall Experience: 9.1
K
Kelly • family_with_children • us
7
I'd Stay Here Again
Pros:

The staff was really friendly & helpful. The lobby area was clean. The coffee was actually pretty good! .I didn't eat breakfast, but the area was well-maintained and the hot food looked fresh, even though the bread/pastries looked a little sad.

Cons:

Our room did not smell fresh/clean. There was a long hair on the bathroom floor and also on a bed...hoping it was the cleaning lady's? The shower floor looked like it needed a good scrub in the recesses of the texture, but it wasn't gross.

2026-11-07 • via Nuitee
T
TIERRA • couple • us
10
2026-11-05 • via Nuitee
T
Thakoor • family_with_children • us
9
Pros:

The front desk staff were so kind and so helpful. The location was perfect as it was close to the University. I definitely will keep this hotel in mind when I come back to Austin to visit.

2026-11-02 • via Nuitee
G
Giraldo • couple • us
6
Agradable!
Pros:

Bien por todo el desayuno!

Cons:

El depósito tardo 5 días Avilés en ser devuelto y no sabía reacción alguna para detener tanto todo el depósito de 100 dólares y si no llegó a llamar al hotel después de hablar con el banco quién sabe cuándo me hubieran devuelto el depósito!

2026-11-02 • via Nuitee
J
Jared • solo_traveller • za
10
2026-10-30 • via Nuitee
A
Amy • couple • us
9
Far from the city proper
2026-10-30 • via Nuitee
A
Andres • couple • us
7
Pros:

due to other events during my stay the rate was outrageous .... but so were the rates at every hotel in Austin

Cons:

Location .....

2026-10-26 • via Nuitee
Z
Zvi • couple • ca
10
Everything just feels right, pleasant, clean and precise.
2026-10-26 • via Nuitee
G
gabriel • extended_group • us
1
Room had bed bugs, did not stay there.
Pros:

The location

Cons:

The room not to have bed bugs.

2026-10-24 • via Nuitee
A
Amanda • couple • us
3
Awful never going back
Pros:

The only this great about this property was staff member Sheree. She helped with all my questions, recommendations and accommodations.

Cons:

The rooms were DIRTY, shower was disgusting. The room smelled bad. Soap pumps didn’t work. The breakfast didn’t have any vegan options. On top of the manager Jose Rodriguez being extremely rude and threatening to move my things out of the room. I was in town for a work convention and I will never recommend this hotel to anyone. I will also never stay here again.

2026-10-22 • via Nuitee
G
Gustavo • family_with_children • es
9
2026-10-20 • via Nuitee
A
Amy • couple • us
10
Pros:

Breakfast was hot and fresh. All staff were friendly. I had no complaints about staying at your facility. I will definitely stay again. Handicap parking was available for me as well.

Cons:

N/A

2026-10-19 • via Nuitee
F
Frances • couple • us
10
The room was very clean and beautiful!
Cons:

Great breakfast!

2026-10-18 • via Nuitee
B
bryan • couple • us
9
2026-10-16 • via Nuitee
T
Tony • couple • us
1
2026-10-09 • via Nuitee
T
Tania • couple • us
10
2026-10-07 • via Nuitee
K
Katerina • couple • us
9
2026-09-16 • via Nuitee
L
Linda • couple • us
10
2026-09-04 • via Nuitee
L
Linda • couple • us
10
2026-09-03 • via Nuitee
C
Chakari • solo_traveller • us
8
2026-09-03 • via Nuitee