Four Points by Sheraton Josun, Seoul Myeongdong

Hotels
•
Four Points by Sheraton
8.6 (3674 reviews)
36, Samil-daero 10-gil, Jung-gu , Seoul , KR
+82 2-6466-6000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent central location (near Myeongdong, metro access)
Helpful and friendly staff (many positive mentions)
Clean rooms reported by several guests
On-site gym and laundry facilities
Buffet breakfast liked by guests
Relatively large rooms / comfortable layout
Bright, welcoming lobby
Cons:
Maintenance issues in some rooms (wallpaper peeling, cracks)
Inconsistent service from some staff (dismissive or arrogant behaviour)
No Netflix in rooms / limited in-room entertainment
Rooms can be cold (AC limitations) and lighting may be inadequate for makeup
Elevator wait times and occasional drainage/ventilation issues in bathrooms
Perceived as overpriced / poor price-quality ratio by some guests

Categories

Cleanliness
8.55
Generally reported as clean (several reviews state cleanliness positively), but isolated maintenance issues (wallpaper coming off, a crack in the wall, drain flies in one shower) lower the score slightly.
Service
8.55
Mixed service feedback: multiple mentions of helpful, friendly staff and good reception, but some guests reported dismissive or arrogant behaviour from specific staff members, reducing overall service perception.
Location
9.85
Consistently praised as excellent and central (near Myeongdong, metro at the door, very convenient for sightseeing and shopping), which is the strongest positive theme in the reviews.
Room Quality
8.15
Rooms described as relatively large and comfortable by some, but issues noted with lighting, cold temperature/AC, missing Netflix, and minor maintenance defects (wall crack, peeling wallpaper) lead to a slightly below-excellent score.
Amenities
8.75
Amenities like gym, laundry facilities and buffet breakfast are highlighted positively; some negatives include lack of Netflix in rooms, elevator wait times and ventilation issues in some bathrooms.
Value for Money
7.45
Several guests explicitly called the hotel overpriced or noted price-quality imbalance; this is the weakest area, pulling the value score down.
Food and Beverage
8.85
Breakfast buffet is mentioned positively and generally appreciated; there are no major negative comments about food and beverage overall.
Overall Experience
8.65
Overall guest sentiment is positive (many repeat stays, excellent location, clean rooms, helpful staff), but occasional service lapses, maintenance issues and value concerns prevent a top-tier overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodation
Experience comfort and style at Four Points by Sheraton Josun, Seoul Myeongdong. Indulge in air-conditioned rooms equipped with modern amenities like a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Convenient Facilities
Make the most of your stay with access to a fitness centre, restaurant, and bar on-site. Benefit from services such as room service, a business centre, and a 24-hour front desk, providing ultimate convenience during your visit.

Central Location
Located just steps away from Myeongdong Cathedral, our 4-star hotel offers easy access to popular attractions like Bangsan Market and Jongmyo Shrine. Enjoy a delicious buffet breakfast and explore Seoul with ease. Book your stay now at Four Points by Sheraton Josun, Seoul Myeongdong.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 3674 reviews
Cleanliness: 8.55
Service: 8.55
Location: 9.85
Room Quality: 8.15
Amenities: 8.75
Value for Money: 7.45
Food and Beverage: 8.85
Overall Experience: 8.65
R
Robert • family_with_children • us
10
2026-10-30 • via Nuitee
M
Martin • couple • de
6
Tolle Lage, durchschnittlich komfortabel
Pros:

Gute Lage

Cons:

Laut, kalte Zimmer

2026-10-30 • via Nuitee
W
WEILUN • couple • tw
8
交通方便，房間溫馨，電視大台
Pros:

大廳很明亮！交通很方便
離明洞超近，走路都會到
每天都去逛明洞

Cons:

冷氣有點太冷，最高只能條24度

2026-10-28 • via Nuitee
W
Wen Chien • couple • tw
8
2026-10-27 • via Nuitee
F
Fatemeh • couple • au
7
2026-10-27 • via Nuitee
P
Pablo • couple • es
7
Buen hotel para visitar Seúl
Pros:

Excelente localización, amabilidad y limpieza

Cons:

La entrada es hinospita

2026-10-26 • via Nuitee
A
Aleksandra • couple • ru
9
2026-10-22 • via Nuitee
S
Sofiia • solo_traveller • ua
9
2026-10-21 • via Nuitee
F
Fredrick Isamu • solo_traveller • us
8
The property needs maintenance. Next time I will take photos.
Pros:

Location is great, I enjoy the gym, the laundry facilities and buffet breakfast.

Cons:

The wall in my room had a crack and the wall paper was coming off. One of the bulbs on the bedside lamp was out. There were two pictures installed on the wall very close to each other as though they were hiding some defects on the wall.

2026-10-21 • via Nuitee
N
Neringa • couple • lt
8
2026-10-20 • via Nuitee
C
Chee Onn • couple • sg
8
Good location and very helpful staff.
Pros:

Helpful staff. Location

Cons:

Too pricey.

2026-10-16 • via Nuitee
A
Anat Peled • family_with_children • il
8
Pros:

Relatively big room, with a great access to the green line metro

Cons:

The light in the room is central, with not enough light to put makeup or leave a low light at night.
In the shower there were multiple drain flies as it is not ventilated.
You need to walk 10 min to the night market.

2026-10-15 • via Nuitee
M
Meifang • extended_group • sg
7
I have stayed here 3 to 4 times this time i might not consider this hotel for my trip next round
Pros:

I like the location and is not small

Cons:

I booked two rooms and specifically requested connecting rooms, which were provided. However, we were disappointed to discover that the rooms did not have Netflix, something we were not aware of when making the booking.

When we approached the reception to enquire about this, the staff member simply told us that Netflix was not available. What disappointed us most was his dismissive, matter-of-fact response and the complete lack of effort to offer any alternative or solution.

I understand that not every facility may be available, but good customer service is not just about answering a question with a simple “yes” or “no.” It is about how staff communicate with guests and make an effort to address their concerns. A little empathy, a polite explanation, or even an attempt to suggest an alternative would have made a difference.

While we appreciate that our request for connecting rooms was accommodated, the poor service we experienced at the reception left us disappointed. I hope the hotel management will take this feedback seriously and remind staff that providing a good guest experience goes beyond simply answering questions. It is also about attitude, professionalism, and the willingness to help.

2026-10-13 • via Nuitee
M
MARIA • family_with_children • gr
10
2026-10-13 • via Nuitee
R
Richard • couple • au
7
Pros:

Great location

Cons:

Waited too long for the elevators every time

2026-10-12 • via Nuitee
M
Marcus • couple • gb
9
2026-10-12 • via Nuitee
G
Gen • couple • jp
8
2026-10-11 • via Nuitee
R
Rodrigo • couple • cl
8
2026-10-11 • via Nuitee
J
jean marc • couple • il
9
2026-10-08 • via Nuitee
S
Susie • couple • au
10
2026-10-08 • via Nuitee