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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Heated pool
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Infinity pool
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Emergency cord in bathroom
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Paid WiFi
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Charcoal grill
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Located in the heart of Charlotte, JW Marriott Charlotte provides a 5-star experience with an outdoor pool, fitness center, and elegant rooms. Enjoy top-notch amenities like private parking, room service, and a 24-hour front desk for your convenience.
Culinary Delights
Savor a delightful culinary journey at the on-site restaurant offering a mix of American and Italian cuisine. Unwind with a refreshing cocktail at the bar after a long day of exploring the city. Indulge in an à la carte or American breakfast to start your day right.
Prime Location
Explore Charlotte's top attractions such as the NASCAR Hall of Fame, Spectrum Center, and Blumenthal Performing Arts Center, all within easy reach. With the airport just 9 km away, JW Marriott Charlotte is the perfect choice for discerning travelers.
Book your stay at JW Marriott Charlotte for an unforgettable luxury experience.
Set in Charlotte, 984 feet from Mint Museum Uptown, JW Marriott Charlotte offers accommodations with an outdoor swimming pool, private parking, a fitness center, and a shared executive lounge. This 5-star hotel offers room service and a 24-hour front desk. The property is 2625 feet from the city center and 2297 feet from the NASCAR Hall of Fame.
Grab-and-go breakfast options in our lounge or full breakfast can be enjoyed at the property. At the hotel, you will find two restaurants serving American, Italian, and Seafood cuisine. Gluten-free options can also be requested.
JW Marriott Charlotte offers a rooftop bar and poolside cabanas.
Popular points of interest near the accommodations include Spectrum Center, Blumenthal Performing Arts Center, and Bank of America Stadium. The nearest airport is Charlotte Douglas International Airport, 5.6 mi from JW Marriott Charlotte.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in public areas and costs USD 12.95 per 24 hours.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 48 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 16 years old stay for US$10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Clean, comfortable and conveniently located. Everything was very impressive!
Nothing
Jalyn was a wonderful help getting our bags to our room and offering to get us ice. Our dinner at the hotel restaurant was stupendous. The concierge and other staff was friendly and resourceful. We will definitely stay again!
The staff was incredibly kind, knowledgable and welcoming. The lobby level restaurant was great and the proximity and walkability was a plus.
We expected more from a JW in terms of comfort. The doors to the bathroom are barn doors and provide almost no privacy. The Duvets are incredibly thing and the mattresses are tough. Not a typical JW type luxury at this location
The staff was super helpful and anticipated our needs. The hotel is very nice and rooms were clean. Jaylen did a great job with our bags and making sure we had everything we needed. 5 stars
We loved the oyster bar and all the staff was friendly and helpful. Jaylon was super friendly this morning.
The hotel itself was beautiful and all employees were helpful and had smiles throughout our stay!
Comfortable, cozy, convenient location, friendly staff, good food options.
Nothing. Really enjoyed my stay. It would be perfect if Deans had a plant based option (that included protein) for breakfast.
Jalen from the valet service was great!
Loved Jaelynn and Paul at Valet what a great team!
Great location and nice hotel. Room was very spacious and clean.
Jaylen was great! As well as the front desk! See you next time!
Uptown location was great. Marcus and Jalen in Valet and Bellman Dept. were great. They were personable and professional. Great ambassadors for JW MARRIOTT.
Great service from Keisha during check in, she was very patient with me and answered my questions about local restaurants. She went above and beyond to get me a list and I also appreciate Danny/Daniel (Tall AA young man with glasses- hope I got the name right) who delivered the list to me. He was very polite and even checked to see if I needed assistance with anything else around the hotel. I am very impressed with the service!
Daniel with the valet team was extremely helpful and provided excellent customer service. It was the start of my trip and because of him It started on a great note!
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