JW Marriott Charlotte

Hotels
JW Marriott Hotels & Resorts
9.4 (983 reviews)
600 South College Street , Charlotte , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful hotel
Helpful staff
Cons:
Misleading spa credits
Poor food quality

Categories

Cleanliness
8.9
The breakfast was disappointing with poor food quality.
Service
10
While service at the valet was praised, overall service was marred by billing issues.
Location
10
The hotel is very nice and conveniently located.
Room Quality
10
The hotel is beautiful and first class in every way.
Amenities
10
The lounge offered a quiet, comfortable place to enjoy.
Value for Money
8.4
Spa credits were misleading, leading to a poor value perception.
Food and Beverage
7.9
Continental breakfast was poorly rated.
Overall Experience
10
Despite issues, the beautiful facility provided a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:16

Property Description

Luxurious Accommodation

Located in the heart of Charlotte, JW Marriott Charlotte provides a 5-star experience with an outdoor pool, fitness center, and elegant rooms. Enjoy top-notch amenities like private parking, room service, and a 24-hour front desk for your convenience.

Culinary Delights

Savor a delightful culinary journey at the on-site restaurant offering a mix of American and Italian cuisine. Unwind with a refreshing cocktail at the bar after a long day of exploring the city. Indulge in an à la carte or American breakfast to start your day right.

Prime Location

Explore Charlotte's top attractions such as the NASCAR Hall of Fame, Spectrum Center, and Blumenthal Performing Arts Center, all within easy reach. With the airport just 9 km away, JW Marriott Charlotte is the perfect choice for discerning travelers.

Book your stay at JW Marriott Charlotte for an unforgettable luxury experience.

Important information:

Set in Charlotte, 984 feet from Mint Museum Uptown, JW Marriott Charlotte offers accommodations with an outdoor swimming pool, private parking, a fitness center, and a shared executive lounge. This 5-star hotel offers room service and a 24-hour front desk. The property is 2625 feet from the city center and 2297 feet from the NASCAR Hall of Fame.

Grab-and-go breakfast options in our lounge or full breakfast can be enjoyed at the property. At the hotel, you will find two restaurants serving American, Italian, and Seafood cuisine. Gluten-free options can also be requested.

JW Marriott Charlotte offers a rooftop bar and poolside cabanas.

Popular points of interest near the accommodations include Spectrum Center, Blumenthal Performing Arts Center, and Bank of America Stadium. The nearest airport is Charlotte Douglas International Airport, 5.6 mi from JW Marriott Charlotte.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.4
Based on 983 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 10
S
Silvia family_with_children it
9
Stop & go in Charlotte
Pros:

Perfetto per una sosta, vicino all’aeroporto e al tempo stesso in centro, con piscina

2026-08-22 via Nuitee
K
Katharina family_with_children de
4
Mäßig
Pros:

Lage, Sauberkeit

Cons:

Wir wurden bei der Ankunft nicht informiert, dass die Destination fee erhoben wird und diese im Restaurant verwendet werden kann

2026-08-20 via Nuitee
K
Katharina couple de
4
Mäßig für den Preis
Pros:

Lage, Sauberkeit

Cons:

Personal hat nicht über Destination Fee berichtet

2026-08-20 via Nuitee
J
Jerry couple us
8
Pros:

Beautiful location the heart of uptown.

Cons:

There is literally no parking here. You can only valet or pay $20 in the parking garage every time you come and go. I would’ve never stayed here if I knew that prior to arriving.

Hotel pool was WAY different than how it is pictured online. It is so small and there are no hot tubs or further amenities that really made me say “wow”. It was a beautiful hotel, but I got really nothing out of any of the amenities here- it was a wild cost for a pretty mid hotel.

2026-08-18 via Nuitee
J
Jason couple us
10
Pros:

We love the location and the outdoor pool

2026-08-17 via Nuitee
B
Bradley couple us
10
2026-08-15 via Nuitee
T
Tanya couple us
7
2026-08-13 via Nuitee
T
Tanya couple us
7
Not good. Got sick and had to leave. Did not receive any form of refund. Was charged an overnight for parking and was on
Pros:

Hotel was nice

Cons:

Location, very busy and congested. Bed was not comfortable for me. For someone who has arthritis.

2026-08-13 via Nuitee
M
Miguel abelardo solo_traveller us
10
Pros:

Gorgeous

2026-08-09 via Nuitee
J
John couple us
3
Would not stay again.
Pros:

Decent location.

Cons:

I was very disappointed in my stay. I couldn’t check in at the requested time and was given incorrect room keys. It was a terrible check in process and rooms were not good for the price. Hard beds and almost missed a dinner reservation due to the front desk not having rooms ready until well after 5pm.

2026-08-09 via Nuitee
K
Kieana couple us
10
Highly recommend
Pros:

Everything about the property was absolutely stunning

Cons:

No complaints besides the one front desk girl was a bit rude

2026-08-08 via Nuitee
D
DeboRon couple us
10
Love
Pros:

I LOVED EVERYTHING ABOUT THE PROPERTY.

2026-08-07 via Nuitee
T
tybarryettaw Solo travel
10
Love Jaylen
Pros:

I love Jaylen love her because JAYLEN AN EXPERIENCE

2026-07-24 via Tripadvisor
D
davidaA9940PS Family
10
Mid week stay
Pros:

Great spot downtown. Andrea works in the executive lounge and she is absolutely the best. Every business needs an Andrea working for them!

2026-07-22 via Tripadvisor
A
Aimee family_with_children us
8
2026-07-21 via Nuitee
I
Ian couple gb
1
Didn’t honour credit for errors
Cons:

The service was very poor from the front of house staff. I was promised a $200 credit which they didn’t honour on check out

2026-07-21 via Nuitee
R
Ronda couple us
7
Overall the stay was great
Pros:

Clean, no wait for the elevators, nice employees

Cons:

The refrigerator did not get very cold and no microwave in the room.

2026-07-20 via Nuitee
S
Sandra Nazmi extended_group ar
9
Excelente hotel
Pros:

Hermoso hotel , habitaciones grandes , camas cómodas , todo perfecto , sin dudarlo volvería

2026-07-20 via Nuitee
R
RaShicka solo_traveller us
5
Pros:

The location and it was clean

Cons:

They charge me for the dinner inside and I never ate there and the time they charged my card I was at a concert

2026-07-20 via Nuitee
H
Haynes solo_traveller us
9
2026-07-20 via Nuitee