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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Covered parking
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Garage
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of luxury at Pug Seal Oaxaca, located in the heart of Oaxaca City. Our 5-star hotel offers elegantly designed air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and private bathrooms.
Convenient Location
Situated just steps away from Santo Domingo Temple and Oaxaca Cathedral, our hotel is the perfect base for exploring the historic district. With the city centre only 300 metres away and Monte Alban a short drive from the property, guests can easily immerse themselves in the rich culture and heritage of Oaxaca.
Personalized Service
At Pug Seal Oaxaca, we pride ourselves on providing exceptional service to our guests. Our multilingual staff is fluent in English and Spanish, ensuring that every aspect of your stay is seamless and enjoyable. Book your stay with us now and indulge in a truly unforgettable experience.
"If you want a tax invoice, the hotel recommends paying directly to the property"
Standard and Deluxe room categories are located next to a lively urban area. On weekends, guests may experience ambient city sounds until late hours. For this reason, these room categories are not recommended for light sleepers.
Location
Guest Reviews
buena calidad general como todos los PUG SEAL. Bonito, bien decorado y bien situado. El desayuno es muy bueno y durante la estancia disfrutas de cafe y otras bebidas y dulces de cortesia. Buen servicio.
Ubicación, ambiente y personal estupendos
Para el precio que tiene es inconveniente que no ofrezca comida o cena
Top aesthetics, generous breakfast, super friendly staff.
Ambiente und Personal
Badewanne war nich komfortabel
Not much
As soon as i walked in i ran into a very rude woman working at the front desk after an 8 hour flight she tried to tell me that i could not bring my dog to this already dog friendly hotel. Then she had a disgusting attitude the remainder of the stay. I told her i want a full refund if i cannot bring my dog. Details were already discussed prior to my arrival about bringing my dog so they knew about it.
Patio
The room
The building itself is beautiful and architecturally striking. The bellhop who brought our bags to the room was very kind and welcoming, which we appreciated
The hotel felt very dark overall, and the marble interiors created a cold, damp feeling rather than a cozy atmosphere. Being on the ground floor significantly impacted our stay — we could hear people talking in the courtyard, loud kitchen noise early in the morning, and children running and shouting, which was especially disruptive. We were surprised to see children at the property, as it didn’t feel well suited to families.
Privacy was also an issue. Our room faced the courtyard, so we didn’t feel comfortable opening the windows since people could see directly inside. The bathroom window, although frosted, had a noticeable gap and also looked out onto the courtyard, further reducing privacy.
For the price we paid, we expected something exceptional, but unfortunately the experience didn’t meet that standard for us. Other hotels in the area that we stayed in were far better and cost us 20% of this stay.
Tolle Lage, sehr zentral aber dennoch vom Chaos der Altstadt entfernt, viele Sehenswürdigkeiten in Laufnähe, kostenlose Softdrinks, Kaffee, Tee, Früchte und kleine Snacks, sehr hilfsbereites Personal, gutes Frühstück, tolle Architektur im Kolonialstil mit einem schönen Innenhof und Brunnen
Die Entlüftung der Dusche und des Zimmers könnte besser sein. Die Standardzimmer im EG sind zum Innenhof orientiert, haben kein Fenster und nur kleine Öffnungen in der Tür als Fensterersatz, dadurch wirkte unser Zimmer etwas dunkel, kein Kleiderschrank im Zimmer sondern eine offene Kleiderstange.
The bed and everything!
Nothing!
The hotel interior is beautiful, the staff were very accommodating and friendly, and the breakfast was delicious. The location is excellent, within walking distance of all the main spots in Oaxaca city.
Unfortunately, our second night was very disruptive due to loud music from the bar behind the hotel, which continued until around 4am. The noise was severe enough to make sleep impossible. While we understand this was outside the hotel’s control, it appears to be a known issue, as ear plugs were provided. Had this been communicated in advance, we would have requested a different room or booked elsewhere.
Everything about Pug Seal exceeded our expectations. This was a surprise for my partner for a special occasion and he loved it.
Nothing at all.
This place has unique charm. The restored building from the 1800s shows a beautiful patina, a central atrium with a fountain and sculptures and colorful rooms that are incredibly spacious. it's right in the heart of Centro, but not on a loud main drag. They provide sodas and water and coffee for free and a cute honor bar, with beers, wine and kombucha for purchase. The staff is friendly and on the desk 24/7
The whole experience was lovely and seamless. No issues. It is a higher price for the city, but I think the output reflects the cost. If you are looking to really immerse yourself in a hotel moment, this is a great choice
Great all around!!
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