Ramada Encore by Wyndham Monterrey Apodaca Zona Aeropuerto

Hotels
Wyndham Hotels & Resorts
9 (111 reviews)
Blvd. Carlos Salinas de Gortari, 302 int PTE, Apodaca, NL, 66600 , Apodaca , MX

Facilities

Free breakfast
Meeting rooms
Arcade/game room
Electric car charging station
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free airport transportation
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast options
Cons:
Poor cleanliness in shared areas
Problematic check-in process

Categories

Cleanliness
8.25
The hotel showed signs of poor cleanliness, particularly in the corners and public areas.
Service
9.25
Service levels were inconsistent; some staff were friendly, but check-in experience was problematic.
Location
9.75
Conveniently located and easily accessible.
Room Quality
7.75
Room quality was affected by temperature issues and cleanliness concerns.
Amenities
9.25
Amenities were adequate with comfortable beds and acceptable facilities.
Value for Money
9.75
Overall value was reasonable considering location and amenities.
Food and Beverage
9.25
Breakfast options were good with a decent variety.
Overall Experience
8.75
Experience was mixed due to service issues but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:16

Property Description

Recreational Amenities
Indulge in the indoor pool and 24-hour fitness center for a relaxing stay.

Dining Experience
Enjoy meals and drinks at The Hub, with the option to dine alfresco or mingle at the bar/lounge.

Event Spaces and Services
Benefit from a 24-hour business center, along with event spaces including a conference center and 3 meeting rooms.

Book your stay at Ramada Encore by Wyndham Monterrey Apodaca Zona Aeropuerto for a delightful blend of comfort and convenience.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 7.75
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 9.25
Overall Experience: 8.75
A
Alondra family_with_children
10
Pros:

Very clean and safe!

2025-10-07 via Nuitee
J
Javier
10
Pros:

Nice place!!

2025-09-30 via Nuitee
C
charles
10
Pros:

Little hard to get around

2025-09-26 via Nuitee
H
Hyun
10
Pros:

Conveniently located and brand new facility.

2025-09-26 via Nuitee
A
Alejandro
10
Pros:

Good

2025-09-14 via Nuitee
R
Raul partner
2
Pros:

Upon arrival at the Ramada Encore, the receptionist asked for my identification. I handed him my Texas driver's license, but he rejected it, arguing that “on the manager's orders, the identification had to be Mexican.” I explained that I did not have Mexican identification and that my TX license was a valid international ID, which had been accepted at that same hotel on previous visits. Despite my explanations, he remained adamant and even reacted with sarcastic laughter and mockery. When I asked how foreigners were registered, he replied sarcastically that they presented their foreign passports, but I did not have one. When I showed him my U.S. passport, he finally accepted it, albeit reluctantly.
The bad experience continued when I entered the room, which was 165°F. I had to turn on the mini split and wait four hours outside for the temperature to drop to 78°F, which was barely tolerable.
The next day, I had to call the administration early to request soap and hot water, as they apparently turn off the hot water valve. The cleaning lady arrived at 8:30 a.m. to clean the room, which forced us to leave for an hour. However, in the corners under the sinks, I found piles of white powder, apparently cockroach poison. This routine was repeated during the two days of my stay.
I don't understand how, having made my reservation a month in advance, they didn't check the room to be sure everything was in order.

2025-09-03 via Nuitee
M
Martha family
6
Pros:

Comfy bed and pillows

2025-08-05 via Nuitee
M
Martin
8
Pros:

Todo estuvo bien los trabajadores muy amables nomas que ya le falta una buena limpieza al hotel no se sentía al 100 limpio por la razón que el pasillo estaba lleno de basura como si no avían aspirado las cobijas si estaban limpias pero las habitación estaba un poco sucio por los baños y en ciertos rincones. Que entiendo que los de limpieza están presionados de limpiar tantos cuartos. No los culpo a ellos si no la administración que no contrata más empleados.

2025-07-22 via Nuitee
V
Verified traveler
10
Pros:

Bien, limpio y el desayuno con opciones buenas de variedad

2025-07-19 via Nuitee
D
diana family
6
Pros:

Ofrecen servicio de traslado del aeropuerto al hotel y viceversa y no pude obtener el servicio debido a que no habia diappnible en el.horario que llegue a las 6pm y no me pudieron tampoco llevar al dia siguiente porque no tenian personal en eate horario. Del resto todo perfecto, el desayuno que ofrecen es excelente la variedad y sabor

2025-06-07 via Nuitee
R
roland
10
Pros:

It was a good experience, they also had a good breakfast.

2025-05-04 via Nuitee
C
Cesar
10
Pros:

Nothing

2025-04-15 via Nuitee
E
Einacio partner
8
Pros:

Safe place to stay..

2025-04-06 via Nuitee
L
Lizzeth family
10
Pros:

Great breakfast, nice and kink personnel

2025-03-14 via Nuitee
S
Silvia
10
Pros:

The customer service good

2025-03-12 via Nuitee
A
Adriel family
10
Pros:

Excellent and convenient breakfast thru noon.

2025-03-04 via Nuitee
J
Jose family
10
Pros:

Awesome!!! 10/10

2025-02-17 via Nuitee
K
Karina partner
8
Pros:

Good for sleep, rest and get going.
Small rooms

2025-02-09 via Nuitee
L
Liza
8
Pros:

Good overall

2025-02-07 via Nuitee
D
Danna
10
Pros:

I like it

2025-02-05 via Nuitee