Comfort Hotel ERA Kyoto Toji

Hotels
Comfort Inn
9.2 (173 reviews)
54-1 Nishi-kujo, Shima-machi, Minami-ku, Kyoto, Kyoto, 601-8431 , Kyoto , JP

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Express check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Some noise at night from surroundings
Room size may be small for some guests

Categories

Cleanliness
9.1
Reviews consistently mention the hotel as 'very clean' and 'comfortable.'
Service
9.6
Guest reviews highlight the staff as 'amazingly quick, kind and efficient' indicating excellent service.
Location
9.3
Guests appreciate the convenience of being close to train stations and attractions.
Room Quality
9.1
Rooms are described as 'spacious' and 'comfortable,' meeting most guests' expectations.
Amenities
9.1
The hotel offers various amenities including free snacks, coffee, and a convenient dining area.
Value for Money
8.8
The hotel provides good value as reflected by positive guest feedback.
Food and Beverage
9.3
Reviews highlight the enjoyable breakfast buffet and snacks available for guests.
Overall Experience
9.3
Overall guest sentiment reflects a fantastic stay, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:55

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and snacks from the on-site snack bar/deli during your stay.

Featured Amenities
Experience a hassle-free stay with express check-in, express check-out, and dry cleaning/laundry services available.

Cozy Guestrooms
Relax in one of the 182 guestrooms equipped with microwaves, flat-screen TVs, and deep soaking bathtubs in the private bathrooms.

In the heart of Kyoto, Comfort Hotel ERA Kyoto Toji is within a 5-minute drive of key attractions such as Kawaramachi Street and Kyoto Tower. Book now and explore the cultural gems of Kyoto!

Important information:

  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 173 reviews
Cleanliness: 9.1
Service: 9.6
Location: 9.3
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.3
B
Brad family
10
Pros:

Very clean hotel and location was perfect.

2025-10-12 via Nuitee
M
Monika
10
Pros:

Highly recommended

2025-10-11 via Nuitee
D
Dayna family
10
Pros:

The breakfast is a bit pricey but very good with a lot of options. The check in was easy and we were given a tour before going to our room. Free luggage storage was great and convenient. The complimentary snacks and tea, flavored water after 5 pm was a nice touch.

2025-10-08 via Nuitee
M
Mark friends
10
Pros:

Everything was perfect. Clean, organized, comfy beds. Really enjoyed the stay here. The snacks in the evening were a great plus. We hung out at the end of the day in the dining area and played games and snacked;)

2025-10-05 via Nuitee
D
Dylan
10
Pros:

Such a great hotel near a train station with great amenities and for an affordable price, what more could you ask for?

2025-10-03 via Nuitee
W
will
10
Pros:

This hotel is amazing in so many ways. It’s right across the street from Toji subway station which is one stop from Kyoto station. The rooms are very comfortable. They provide many nice extras like free snacks and drinks. A cocktail hour and a very comfortable lounge. The breakfast was excellent as well. Lots of great local restaurants. Aeon Kyoto mall is a 7 minute walk. Highly recommend this hotel.

2025-10-02 via Nuitee
Y
Yu Pei
10
Pros:

Good

2025-09-28 via Nuitee
T
Tung family_with_children
10
Pros:

We had great stay with Comfort Hotel Era. Kids love the afternoon snacks and breakfast buffet. Great location as Toji station is just across the street. Shopping is near by made it even more convenient. We loved the restaurant near by. Room is good size and bed is comfortable, very clean and room service was done every day. Best hairdryer we’ve ever had with hotel stay. We’ll stay at this hotel again when we’re back to Kyoto next time.

2025-09-23 via Nuitee
M
Malsha family
10
Pros:

Great property. Clean, close the station. Enough room for our family of 4.

Only negative would be the noise level in the room they provided us as it did get a bit loud at night

2025-09-22 via Nuitee
B
Bevan family
8
Pros:

Very clean rooms. Relatively large for family of 4. Beds on the firm side without pillowtop. New decor to spacious hotel dining area.

2025-09-22 via Nuitee
J
Jadzia Nicole partner
10
Pros:

This was a 10/10 stay. The staff is amazingly quick, kind and efficient which made our stay so peaceful and easy. We had all of our needs met and even got complimentary snacks and drinks throughout the day! They have various maps and brochures detailing all hotspots in Kyoto with staff recommendations on places to eat nearby. The hotel even assists with the luggage forwarding process. They make it very seamless and easy. Overall we had a fantastic time at the Comfort Era. Very very accomodating staff. They are great!!

2025-09-18 via Nuitee
D
Darshan family
10
Pros:

Very nice and comfort stay. The rooms are bigger and spacious to fit people and luggage. It’s is 13 min from
Kyoto station and you can take a train also - one stop. Close by local foods

2025-09-15 via Nuitee
I
Itzel
10
Pros:

All good! Thank you

2025-09-12 via Nuitee
A
Angela
8
Pros:

I had a good experience.

2025-08-23 via Nuitee
T
Tushar
10
Japan 2025
Pros:

😂😂

2025-08-22 via Nuitee
H
HIROKO
10
Pros:

The room was comfortable, and the shower had great water pressure. The library cafe was also nice.

2025-08-21 via Nuitee
L
LIANGHONG family
10
Pros:

It was the 2nd times for me to stay with this hotel

2025-08-17 via Nuitee
M
Michael
10
Pros:

Staff was very kind and helpful. If you need change for laundry, you can go to the front desk. It is conveniently close to the train station, Toji Temple, and Lawson. It was a good experience to stay there

2025-08-16 via Nuitee
S
Samet family
10
Pros:

Right by metro station you can go every where easy and close to famous attractions.

2025-08-14 via Nuitee
A
Ava partner
10
Pros:

The staff was very nice and accommodating! You are right near Toji station and Kyoto station, and even a Lawson! Plenty of dining options.

2025-08-12 via Nuitee