Comfort Hotel ERA Kyoto Horikawagojo

Hotels
•
Comfort
8.7 (5388 reviews)
Shimogyo-ku Horikawa-dori Gojo-sagaru Sensui-cho 134-32 , Kyoto , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Distance from center
Limited restaurant options nearby

Categories

Cleanliness
8.36
Generally clean with some notes on cleanliness of common areas.
Service
8.93
Staff were friendly and attentive, some minor service issues reported.
Location
8.67
Slightly distant from the center, but convenient with nice nearby options.
Room Quality
8.92
Rooms were spacious and comfortable, exceeding expectations.
Amenities
8.65
Standard amenities provided, with good breakfast offerings.
Value for Money
8.81
Good price-quality ratio, overall positive impressions of value.
Food and Beverage
8.46
Breakfast was good but some noted it lacked variety.
Overall Experience
8.83
Overall positive and enjoyable stay, met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:29

Property Description

Central Location in Kyoto
Comfort Hotel Kyoto Horikawagojo is conveniently located in the heart of Kyoto, making it the perfect base for exploring the city's attractions and landmarks.

Modern Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and a private bathroom. The hotel also offers free WiFi throughout the property.

Nearby Attractions
Located close to popular sites like Sanjusangen-do Temple and Kyoto International Manga Museum, guests can easily immerse themselves in the rich culture and history of Kyoto.

Experience convenience and comfort at Comfort Hotel Kyoto Horikawagojo. Book your stay now for an unforgettable Kyoto getaway.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 5388 reviews
Cleanliness: 8.36
Service: 8.93
Location: 8.67
Room Quality: 8.92
Amenities: 8.65
Value for Money: 8.81
Food and Beverage: 8.46
Overall Experience: 8.83
S
Sandrine • family_with_children • be
7
Peut faire mieux
Pros:

Bonne literie et grandes chambres, petit hôtel donc lavomat facilement accessible, personnel voulant aider

Cons:

La localisation n est pas super et les chambres à l avant donnent sur une route très fréquentée 24/24! Le personnel veut aider mais pas toujours très compétent. Le petit dej n est pas très varié

2026-10-24 • via Nuitee
M
Miguel • couple • pt
7
2026-10-24 • via Nuitee
A
Agnieszka • couple • pl
9
2026-10-22 • via Nuitee
M
Malo • couple • ca
5
It was ok.
Pros:

Breakfast was good.

Cons:

Small room for two people

2026-10-22 • via Nuitee
O
Olaf • couple • de
7
Pros:

Sauberes Hotel mit sehr freundlichen Personal. Alles top

Cons:

Fenster sind nicht zu öffnen und die Klimaanlage ist extrem laut.

2026-10-22 • via Nuitee
H
hironori • couple • jp
7
満足
Pros:

ロケーション

2026-10-22 • via Nuitee
J
JOHN • solo_traveller • us
8
Good value for money
Pros:

Room was good size , amenities provided exceeded expectations but a coffee machine would have been appreciated.

Cons:

The lobby area was too utilitarian and the breakfast, while ample, was a little too Japanese.

2026-10-22 • via Nuitee
M
Marc-Alexandre • couple • fr
10
2026-10-22 • via Nuitee
S
Sofia • couple • es
10
Increíble
Pros:

Tienen bebidas de cortesía y snacks, además limpísimo y zona de biblioteca muy tranquila

Cons:

Un poco apartado, no hay muchas cosas al rededor

2026-10-21 • via Nuitee
M
Mariia • family_with_children • ru
10
Pros:

Действительно великолепный сервис, я очень оценила регулярную уборку и радушие персонала. Комната у нас была небольшая, но весьма комфортная, и мы получили удовольствие, остановившись здесь. Отдельно хочется похвалить мощность фена - она сравнима с европейской, что для меня было очень приятным открытием.

Cons:

Единственный минус - то, что утюг нужно просить на ресепшене, по телефону или лично. Не слишком удобно. Но сам утюжок очень милый, и понравился мне в использовании.

2026-10-21 • via Nuitee
N
Nicole • couple • de
7
2026-10-21 • via Nuitee
K
Kagan Tezcan • family_with_children • tr
8
Pros:

Çalışanlar güler yüzlü ve ilgili.

Cons:

Otel konumu metro ve otobüs duraklarına biraz uzak kalıyor.

2026-10-21 • via Nuitee
J
Javier Alonso • couple • es
10
Hotel completo con personal amable y servicial
Pros:

El personal super amable, siempre pendiente, ofrecían agua y snacks de cortesía. Nos ayudaron a la hora de mandar las maletas hasta Osaka.

2026-10-21 • via Nuitee
B
Başar • extended_group • tr
9
2026-10-21 • via Nuitee
L
Lidiia • solo_traveller • ru
8
Pros:

Удобная кровать, 4-ре подушки, отличное мягкое одеяло(буду по нему скучать).
Расположение нормальное, но шум от дороги слышен в номере, отель находится у оживленного перекрестка. Отличная большая ванная комната(для Японии). Каждый день меняли полотенца.

Cons:

Слышно шум дороги, очень пыльные шторы.

2026-10-20 • via Nuitee
I
Iván • couple • es
7
2026-10-20 • via Nuitee
P
Pierre-Alexandre • family_with_children • ca
9
2026-10-20 • via Nuitee
M
mark • family_with_children • th
10
We had a lovely time.
Pros:

Great location. Nice spacious rooms and beds. Good facilities. Lovely, friendly staff.

Cons:

I'm not into the computer check-in and check-out; it misses the personal touch. Bring back humans.

2026-10-20 • via Nuitee
K
Katie • family_with_children • gb
8
Great hotel, bring your own coffee.
Pros:

This was one of the nicest hotels we stayed at in Japan. We booked a twin room as it was the same price as the double but much bigger and there was loads of space to keep our cases open. The rooms all seem newly decorated. The staff were very friendly and always said hello.

Cons:

My only comment, which is very minor, is that there was no coffee in the rooms, all the other hotels we stayed at offered drip coffee bags. I bought my own instant lattes and the mugs weren't changed during our stay which wasn't ideal. There was coffee in the lobby but it was unclear if this was just for guests checking in.

2026-10-20 • via Nuitee
N
Nicolas • family_with_children • ch
8
Pros:

La chambre triple spacieuse et les matelas au sol

Cons:

Petit déjeuner légèrement en dessous des attentes

2026-10-20 • via Nuitee