The Royal Park Canvas - Kyoto Nijo

Hotels
8.9 (3266 reviews)
Nakagyo Nishinokyo Shokushi cho 22-7 , Kyoto , JP
+81 75-811-1112

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Good amenities
Comfortable beds
Cons:
Rude staff
Inconsistent cleaning
Limited nearby dining options

Categories

Cleanliness
8.11
The cleaning service was inconsistent, causing discomfort.
Service
7.58
The staff was rude and unwelcoming, which negatively impacted the experience.
Location
9.62
The location is convenient right next to Nijo station with easy metro and JR access.
Room Quality
9.07
Rooms are spacious for Japanese standards but some sharp edges were noted.
Amenities
9.1
Good amenities including laundry, ice machine, and a bathhouse.
Value for Money
9.56
The overall value is high considering the location and amenities.
Food and Beverage
8.61
Breakfast is satisfactory but not highly varied.
Overall Experience
9.58
Despite some negative aspects, the overall experience was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:09

Property Description

Luxurious Accommodation
Experience comfort and style at The Royal Park Canvas - Kyoto Nijo with air-conditioned rooms featuring modern amenities like flat-screen TVs and free WiFi. Enjoy a relaxing stay with access to a fitness center and a shared lounge.

Delicious Dining Options
Start your day right with a buffet, continental, or American breakfast available each morning. Unwind with a refreshing drink at the on-site bar or explore nearby dining options to satisfy your cravings.

Convenient Location and Activities
Located close to Nijo Castle and Kyoto International Manga Museum, our 4-star hotel offers easy access to popular attractions. Take advantage of leisure activities like playing table tennis or seek assistance from our multilingual staff available 24/7.

Book now for an unforgettable stay at The Royal Park Canvas - Kyoto Nijo.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3266 reviews
Cleanliness: 8.11
Service: 7.58
Location: 9.62
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.56
Food and Beverage: 8.61
Overall Experience: 9.58
P
Paul • family_with_children • ch
9
2026-10-17 • via Nuitee
H
Harry • family_with_children • ch
10
2026-10-17 • via Nuitee
J
Jaroslav • family_with_children • cz
10
Pros:

I stay at this hotel everytime I am in Kyoto because I love the staff, location and the facilities.

2026-10-17 • via Nuitee
K
katherine • family_with_children • nl
10
Pros:

Erg gastvrij en behulpzaam personeel. Lekkere drankjes die je bij de receptie kunt halen.

2026-10-16 • via Nuitee
R
Roberta Amaral • extended_group • br
1
I DO NOT RECOMMEND THIS HOTEL OR THIS HOTEL CHAIN!
Pros:

Although I do not recommend this hotel due to serious security concerns, I must acknowledge that the facilities are very good. The room was comfortable, with a great shower, a comfortable bed, and good pillows. The price was also reasonable and consistent with the quality of the accommodation. Unfortunately, the serious security incident I experienced, combined with the hotel's complete lack of response, overshadowed these positive aspects.

Cons:

Unbelievably, when I returned to my room after breakfast, I experienced a very disturbing situation. I had left the "Please Clean My Room" sign on the door, but when I entered, I found a man inside with the door locked.
He seemed extremely startled when he saw me, apologized, and immediately left. I went straight to reception to report what had happened. I explained that I did not believe he was a member of the housekeeping staff, as I had observed their cleaning procedures on previous days. They normally kept the door open while cleaning, and nothing in my room suggested that any cleaning had been done.
To my surprise, the reception staff could not explain what had happened and took no action. I did not receive even a simple apology, nor did anyone ask whether any of my belongings were missing.
I specifically asked whether there was any hotel procedure that could justify someone being inside my locked room, but I received ABSOLUTELY NO EXPLANATION.
Fortunately, I did not notice anything missing, but to this day, I still have no idea who that man was, why he was in my room, or what he was doing there.
What concerns me most is not only the incident itself, but also the hotel's complete lack of concern, accountability, and response to such a serious security issue.
To make matters worse, I stayed at another hotel belonging to the same chain in a different city and experienced additional problems.
For these reasons, I DO NOT RECOMMEND THIS HOTEL OR THIS HOTEL CHAIN!

2026-10-16 • via Nuitee
M
Matteo • couple • it
10
2026-10-16 • via Nuitee
A
Alba • couple • es
10
2026-10-15 • via Nuitee
S
Saverio • couple • it
8
2026-10-15 • via Nuitee
M
May • solo_traveller • sa
8
2026-10-14 • via Nuitee
C
Christopher • family_with_children • au
8
2026-10-14 • via Nuitee
S
Sebastian • family_with_children • co
10
Pros:

La ubicación es excelente y las instalaciones son muy cómodas. Ofrecen café, agua y soda permanente. Cerca hay restaurantes y sitios para comer de muy buena calidad.

2026-10-14 • via Nuitee
T
tsuyoshi • couple • jp
9
Pros:

ホテル全体が高級感あり。部屋のベッドも快適。トイレやシャワーも綺麗。清潔感あり。

Cons:

水をフロントで言わないともらえない。部屋の壁が一部汚い。

2026-10-13 • via Nuitee
W
Weronika • couple • pl
10
2026-10-13 • via Nuitee
S
Simon • couple • nl
9
2026-10-13 • via Nuitee
C
Charlie • couple • au
7
Location is good and staff are friendly. Should really look into the bed quality as it definitely affected my stay, matt
Pros:

Location is good, staff are friendly.

Cons:

The beds are extremely uncomfortable. The mattress was very hard and stiff. Both my partner and I struggled with sleep and comfort.

Unfortunately affected my back for the following days after my stay.

2026-10-12 • via Nuitee
M
maria amelia • couple • br
9
Pros:

Localização excelente, muito perto de uma estação de metrô. Equipe disponível e atenciosa. Café da manhã muito bom

2026-10-12 • via Nuitee
H
Hanar • couple • iq
10
2026-10-12 • via Nuitee
S
Sebastien • solo_traveller • fr
9
2026-10-12 • via Nuitee
R
Ruth • couple • br
7
Atende casais, mas não tentaria lá de novo.
Pros:

O café da manhã é mais oriental portanto para quem gosta de comidas ocidentais pode deixar a desejar. O hotel delega muitas responsabilidades aos clientes. Check in, check out... pelo preço não achei que seria assim.

Cons:

Café da manhã e valor. Achei caro para a proposta do hotel.

2026-10-11 • via Nuitee
S
Samantha • solo_traveller • au
6
Average, overpriced for what you get
Pros:

Place was clean and quite comfortable. Really good shower. Good location, with the station just across the road. Lots of shops and a few restaurants nearby, which was handy.

Cons:

The hotel lacks any personality. Overpriced for what you get. I had a few issues and the staff were not overly friendly or helpful. There are only 5 washing machines for the whole hotel - 1 was out of order, and 2 more were locked all day, had to get staff to assist in opening them. The fan in my bathroom would not turn off, even with no card in the power slot. It was quite loud and disruptive to sleep. I asked staff for help, but they were not at all interested, just told me to close the bathroom door, as if that wasn't the first thing I tried? Nowhere to fill reusable water bottles apart from the bathroom sink - I forgot to fill mine 1 morning and was looking for a tap in the lobby, but the staff just offered me a plastic bottle, defeating the purpose. There is coffee and tea in the lobby for guests but the coffee is very average.

2026-10-11 • via Nuitee