Hotel Riu Palace Santa Maria - All Inclusive

Hotels
RIU Hotels & Resorts
8.8 (134 reviews)
Cabocan Lote E2 , Prainha , cv

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Delicious food
Friendly staff
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.16
There are complaints about cleanliness, including issues with mold and filthy sunbeds.
Service
9.13
General positive feedback about staff, but some concerns regarding responsiveness.
Location
9.67
The location is praised as excellent with great views.
Room Quality
8.62
Rooms are generally described as spacious and comfortable, but issues with cleanliness noted.
Amenities
9.15
The variety of facilities and amenities are positively reviewed.
Value for Money
7.61
Mixed feedback on value, with comments on overpriced experiences relative to quality.
Food and Beverage
8.66
The food is described as delicious despite being typical buffet cuisine.
Overall Experience
9.43
Overall enjoyment reported despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:27

Property Description

Beachfront Luxury: Hotel Riu Palace Santa Maria - All Inclusive offers 5-star accommodation with a garden, terrace, and restaurant overlooking the beach.
Top-notch Facilities: Enjoy an outdoor swimming pool, fitness centre, nightclub, and kids' club during your stay.
Ultimate Relaxation: Unwind in air-conditioned rooms featuring modern amenities like a flat-screen TV, minibar, and private bathroom. Book now for an unforgettable experience at Hotel Riu Palace Santa Maria - All Inclusive.

Important information:

Please note that guests are required to specify the total number of guests staying at the property, including children and babies, to ensure the correct rates and number of beds are provided.

Please note appropriate dress is required for dinner.


This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 8.62
Amenities: 9.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 9.43
A
Aksana family_with_children be
10
2026-05-13 via Nuitee
M
Morgane couple fr
9
Séjour reposant
Pros:

L’emplacement, la grandeur des chambres, le choix des restaurants et la variété des buffets

Cons:

On a l’impression de faire chier le personnel qui semble manquer d’amabilité parfois

2026-05-12 via Nuitee
C
CALCO couple ch
10
2026-05-07 via Nuitee
N
Nadia solo_traveller ch
10
Pros:

La propreté, le personnel , les buffet était top

Cons:

Le restaurant Italien pas top
Et je trouve qu’il manque le soir où nous pouvons dancer, manque de la musique
Comme disco

2026-05-02 via Nuitee
M
marianna solo_traveller it
9
2026-04-30 via Nuitee
H
Hans-Peter couple de
10
Pros:

Alles

Cons:

Nichts

2026-04-29 via Nuitee
M
Marisse solo_traveller ch
9
2026-04-26 via Nuitee
B
Bruno couple pt
10
Excelente opção
Pros:

Refeições ótimas e variadas. Localização excelente, em frente à praia e a 20 minutos a pé da cidade. O hotel é bastante amplo, com vários espaços verdes e de lazer. Serviços e animação bastantes variada e completa.

2026-04-26 via Nuitee
L
Luning couple gb
8
Pros:

It is a huge holiday hotel packed with guests. Everything is well organised through an app, where you can request services and book restaurants. There is always food available and unlimited drinks. The internet connection is good everywhere. The staff are all very friendly.

Cons:

When it is late it is difficult to get new towels and after eight it is not possible to return towels.
The main restaurant can be quite busy during peak time and some popular restaurants can be difficult to book.
Our room has a mouldy smell, but I guess it is normal considering the proximity to the sea.
The room is spacious but not very sound-proofing.

2026-04-26 via Nuitee
E
Evelin solo_traveller ch
10
2026-04-26 via Nuitee
T
Tina solo_traveller gb
10
Best Hotel
Pros:

This hotel deserves more then a 5 star.
From arriving at the hotel till leaving it was amazing. The hotel staff deserve a medal there all so friendly cant do enough for you.
If you cant find something to eat here then there is something wrong, the chefs work non stop, there is so much food to choose from & the cheifs are cooking fresh food all the time.
This is a big hotel with plenty of space to sit & drink & I was shocked at the amount of sun loungers, you could still find loads spare in the afternoon. I was really worried about going to Cape Verde with all the news. But we are definitely going back to this hotel next year. Clean bedding, towels everyday. Lovely beach towels. You will not be disappointed. All is would advice is to take mosquito spray i never get bitten but i did here, there are quite a lot about.

Cons:

There is nothing I can fault about this hotel

2026-04-25 via Nuitee
A
Astera couple ch
7
2026-04-25 via Nuitee
D
Darilin solo_traveller cv
8
2026-04-24 via Nuitee
K
Khuram extended_group gb
8
2026-04-21 via Nuitee
D
Danielle solo_traveller lu
7
Schönes Hotel aber etwas zu gross und unpersönlich.
Pros:

Sehr schön gepflegte Anlage. Zimmer top. Genügend Liegen beim Pool. Essen gut und abwechslungsreich. Personal sehr nett und zuvorkommend.

Cons:

Zu gross. Zu viele Menschen. Kein Fahrstuhl für die zweite Etage.

2026-04-20 via Nuitee
A
Alexandru family_with_children ca
10
bon pour revenir
Pros:

excellent

Cons:

insectes dans la chambre

2026-04-19 via Nuitee
A
Antonio couple es
9
vacaciones y relax
Pros:

localización
Gastronomía
Instalaciones
Y sobre todo el personal

Cons:

estábamos en un 2º piso sin ascensor. Tengo problemas de rodilla (artrosis) y me cuesta subir escaleras
Deberían advertir en el proceso de compra que no hay ascensor
N
Hago vida normal (no soy minusválido) pero me cuesta mucho subir escaleras
Deben advertirlo y así podría pedir una habitación en la planta baja
El pasillo central del hotel está bien iluminado, los pasillos laterales hacia las habitaciones son muy oscuros

2026-04-19 via Nuitee
S
Slezák couple cz
10
Pros:

Moderní, čistý hotel, vynikající a kvalitní jídlo a pití

Cons:

Moc velký hotel a hodně lidí

2026-04-18 via Nuitee
J
José solo_traveller pt
10
2026-04-15 via Nuitee
J
Joana family_with_children pt
9
Estadia perfeita
Pros:

O hotel dispoe de excelentes condições e entretenimento, para miúdos e graúdos. E dispoe de zonas mais tranquilas para quem quiser relaxar. Refeições muito completas e equilibradas, bons horários. Nada a apontar.

2026-04-15 via Nuitee