Novotel Criciuma

Hotels
Novotel
9.1 (1252 reviews)
Av Jorge Elias de Lucca, 599 Nossa Senhora da Salete , Criciúma , br

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Cons:
Cleanliness issues
Room odor and moisture

Categories

Cleanliness
8.56
Multiple mentions of cleanliness issues, including room odor and bathroom cleanliness.
Service
10
Many positive mentions of helpful, professional, and attentive staff.
Location
9.53
Well-located, with convenience to shopping and other amenities.
Room Quality
8.57
Mostly positive comments on room quality, but noted issues with odor and moisture.
Amenities
9.02
Good amenities including breakfast and spa facilities, but some requests for improvements.
Value for Money
9.05
Some concerns about pricing relative to quality, especially on busy weekends.
Food and Beverage
8.51
Mixed reviews on food options, but generally a good breakfast.
Overall Experience
9.56
High satisfaction expressed overall, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:32

Property Description

City Views and Relaxation
Enjoy stunning city views from your room at Novotel Criciuma and unwind in the sauna or hot tub after a long day of exploring the city.

Convenient Amenities
From a 24-hour front desk to room service and ticket assistance, we ensure your stay is hassle-free and comfortable.

Ideal Location
Located close to both Gravatal and Tubarão, and just 10 km from the airport, Novotel Criciuma offers convenience for both leisure and business travelers.

Book your stay at Novotel Criciuma now to experience comfort, convenience, and great city views!

Important information:

All guests must present original documents with photo and affiliation to check-in.
In compliance with the Child and Adolescent Statute (Law No. 8,069/90), we inform that, in order to accommodate minors under 18 years of age, it is essential to present documentation as established by current legislation:
If the minor is unaccompanied by his parents or guardians, it is mandatory to present a written authorization from the parents, registered at a notary's office, allowing accommodations.
These measures aim to ensure compliance with the law and the safety of all our guests, especially children and teenagers.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 1252 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.51
Overall Experience: 9.56
E
ELAINE CLAUDINA solo_traveller br
10
Pros:

o café da manhã é muito sortido, com diversas opções. Inclusive para pessoas que tem preferências e necessidades por motivos de saúde.

Cons:

não teve nada de que não tenha gostado.

2026-03-10 via Nuitee
R
Renato couple br
9
2026-03-09 via Nuitee
M
Mario Frederico couple br
10
Ótimo hotel limpo silencioso confortável café da manhã excelente
Pros:

Limpeza café da manhã conforto

2026-03-06 via Nuitee
D
Daniele solo_traveller br
9
2026-03-04 via Nuitee
C
Cristine family_with_children br
2
2026-03-02 via Nuitee
R
Rakel family_with_children br
10
2026-03-02 via Nuitee
V
Vigano couple br
10
Pros:

Silêncio.

Cons:

Limpeza do quarto deixa a desejar.

2026-03-01 via Nuitee
W
Walter family_with_children br
8
2026-02-27 via Nuitee
K
KAMILA family_with_children br
10
2026-02-27 via Nuitee
S
Specht solo_traveller br
8
2026-02-26 via Nuitee
D
Daniel solo_traveller br
8
Ótimo custo benefício
Pros:

Tudo novinho, ao lado do shopping e bons funcionários , bom café da manhã

Cons:

Janela sem vista , tem um acabamento na frente que bloqueia a vista ou entrada de sol/luz

2026-02-26 via Nuitee
F
Flávia couple br
9
Foi ótima
Pros:

- Do lado do shopping, 2 minutos a pé , isso facilita para comer ou se precisar de algo .
- Tem academia que ajuda muito a manter o foco.
- No quarto tem frigobar .
- Tivemos um contratempo no quarto, conversamos na recepção e fomos prontamente atendidos e nos mudaram de quarto.
- Café da manhã bem completo, eu gostei muito.
- Facilidade em pegar Uber .

Cons:

-

2026-02-26 via Nuitee
P
Pignatel family_with_children br
8
2026-02-25 via Nuitee
M
Marcio solo_traveller br
10
2026-02-24 via Nuitee
L
Laércio Dias family_with_children br
9
2026-02-23 via Nuitee
J
juarez family_with_children br
8
2026-02-22 via Nuitee
I
Ibrahim family_with_children br
9
Passagem por por Criciúma, SC.
Pros:

Hotel novo e de muito bom gosto. Tem uma "pegada" moderna e despojada. Boa limpeza e quarto confortável. Garagem de fácil acesso e o café da manhã excelente.

Cons:

Nada em especial.

2026-02-22 via Nuitee
A
Ana Paula couple br
10
Excelente
2026-02-14 via Nuitee
F
FABIO solo_traveller br
10
Acolhedor!
Pros:

Hotel novo, de alto padrão e custo razoável. Fica um pouco acima da média dos demais na cidade e oferece muito mais. Café da manhã de excelente qualidade.

Cons:

Horário de início do café da manhã poderia ser um pouco mais cedo, facilita para quem viaja a trabalho. Mas foram acessíveis em liberar um pouco antes, assim que tudo estava disponível.

2026-02-13 via Nuitee
L
LUIS FELIPE couple br
9
Pros:

Ótimo café da manhã. Quarto confortável.

Cons:

Tem um pequeno problema na instalação elétrica. As tomadas na cabeceira da cama não funcionavam.

2026-02-13 via Nuitee