Hotel Indigo - Omaha Downtown by IHG

Just spent the weekend in Omaha to visit Creighton. The room was very clean and comfortable. Loved the spacious bathroom and the theme and overall vibe of the hotel. But what really made our stay was Mya at the front desk. She was so friendly and helpful. She greeted us each time we came in the lobby and was so helpful with arranging a few rides for us with the hotel car. Which was also a treat riding in the plush Navigator. The location to Creighton was perfect. If we find ourselves back in Omaha, we will definitely stay here again.

I chose this hotel because it is within walking distance of The Joslyn Art Museum. To my surprise it was the nicest hotel (of many on my trip from Cleveland to Denver and back) on my entire vacation. The help I received from the reception staff was exceptional, including recommendations for finding a good restaurant, and providing free toothpaste and a toothbrush. My room and bathroom in this repurposed commercial building were large and extremely comfortable. And the free "American breakfast" was a cooked-to-order feast shortly after 6:00 a.m., including an amazingly hefty glass of orange juice. I can truthfully say that I was sorry to have to leave this hotel after my one-night stay.

Spent a week there for the College World Series & all staff ere great!!! Mya at front desk, Monica in the restaurant, & MVP was Jim, shuttle driver, ,got us right at ticket gate!! Highly recommend & will return!

My husband and I came here for our anniversary and stayed 4 nights. Amazing staff and service, and the rooms are clean and comfortable!! Very cool place to stay!!

The staff was friendly, the whole look and vibe of this hotel was awesome.

Large rooms with boutique feel. Would cost $1k in Tribeca or Greenwich Village. Well managed. Our favorite place when visiting our daughter at Creighton.

We had a mixed experience at Hotel Indigo. On the plus side, the reception staff were incredibly helpful and personable, making us feel welcome from the start. Always a cheerful hello and smile. The rooms were very spacious, beautifully styled & comfortable featuring a particularly large bathroom and a great shower. The location is excellent—well within walking distance to the Old Market, the river area ans restaurants —and the hotel’s shuttle service was a convenient bonus.
However, there were some minor drawbacks. We experienced persistent air conditioning troubles during our stay, and the hotel can become quite noisy when there is an event being held in the building. Most frustratingly, the hotel was unable to print a check-out invoice upon departure, advised one would be emailed. Sadly they have failed to respond to multiple follow-up emails regarding this.
Verdict: Good for comfort and location, but the after-stay service and maintenance need improvement.

Big room and bathroom was nice. Cable tv channels was better than most. Bed was very comfortable. Close to restaurants and other things downtown.

This is my go-to hotel whenever I visit my daughter at Creighton. It’s a cool boutique hotel with a great location, charm and ambiance. The service is great!

The perfect place to stay, especially if one is visiting Creighton!

My daughter and I had a one night stay at this lovely hotel and wish that we could have stayed longer. My daughter was touring the Creighton Dental school and were fortunate to have stayed here because the hotel is within walking distance to the school (approx. 10-15 minutes), or, you can also request the complementary shuttle service that will bring you anywhere within a few (3 or 5?) mile radius. No need to rent a car!!

Several days before we arrived we received a text from Mya requesting our flight information and how to contact the driver once we arrived in Omaha. Thank you Mya for all of the correspondence!! We were greeted by the driver who promptly picked us up from the airport and brought us to the hotel. We were then warmly greeted by a few staff members (Mya and the team were all so friendly and professional). We were able to check into the hotel room early which was an added bonus since we had a busy day ahead of us.

The courtesy car also drove us around the area to view a few different apartments during the day which was wonderful not having to worry about parking/navigating downtown and being able to focus on our apartment search for my daughter.
The room was quiet (large bathroom with shower-soap/shampoo/conditioner was provided) which was nice to have a quiet place to unwind after a long day.

My daughter tried the breakfast burrito in the hotel's restaurant and really enjoyed it! I wish I could have tried the breakfast or had the chance to have dinner there but will have to on our next visit!

At the end of our stay we were driven back to the airport by the hotel's courtesy car. The driver even stopped by a restaurant to pick up a carry out order for us on the way to the airport! !! Thank you again!!

The next part is where this hotel really shines.... Upon checking out, I inadvertently left a jacket behind in the hotel room. We were notified as I was boarding the airplane and thanks to Mya's quick correspondence, we had arranged for Hotel Indigo to ship the jacket back to us! Thank you Mya and (Sarah?) and the wonderful team who sent the jacket back to me!

I highly recommend this hotel for anyone looking to stay in Omaha!

The staff was wonderful. Location was good. Love the lady at the bar. She was wonderful. The lady at night at the front was so helpful and took great care of us. The drivers where wonderful. They'll be the only reason I would ever stay again.