Hotel Indigo - Omaha Downtown by IHG

Hotels
Hotel Indigo
9 (596 reviews)
1802 Dodge Street , Omaha , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Unique hotel atmosphere
Friendly and helpful staff
Cons:
Poor breakfast options
Unreliable shuttle service

Categories

Cleanliness
8.39
Rooms and bathrooms were clean, but there were maintenance issues like a broken heater.
Service
9.86
Staff were exceptionally kind, helpful, and personable, enhancing the overall experience.
Location
9.9
The hotel is well-situated in Omaha with easy access to restaurants and attractions.
Room Quality
9.35
Rooms were spacious, stylish, and comfortable with great shower facilities.
Amenities
8.88
The hotel offers a cozy bar and gym, but the airport shuttle service is unreliable.
Value for Money
8.84
Decent value considering the unique experience and quality of accommodations.
Food and Beverage
7.39
Breakfast quality was poor with minimal options like defrosted pastries.
Overall Experience
9.36
Despite some issues, the overall stay was delightful and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:09

Property Description

Modern Accommodation with Prime Location
Hotel Indigo - Omaha Downtown offers a convenient stay just 1.3 km from TD Ameritrade Park Omaha. Enjoy complimentary bikes, private parking, a fitness centre, and a shared lounge. Benefit from free shuttle service, a 24-hour front desk, and free WiFi.

Delicious Dining Options
Start your day with an à la carte, American, or gluten-free breakfast.

Explore Omaha with Ease
Located 700 meters from the city centre, guests can easily visit attractions like the Bemis Center for Contemporary Arts, The Durham Museum, and the University of Nebraska Omaha. Don't miss out on cycling around the vibrant city.

Book your stay at Hotel Indigo - Omaha Downtown for a memorable experience in Omaha!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

9
Based on 596 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 9.36
E
ERIN extended_group us
10
Pros:

Loved everything about it! Stay here!!! You won’t regret it.

2026-08-22 via Nuitee
K
Kayla extended_group us
10
2026-08-21 via Nuitee
S
Silke couple us
10
2026-08-10 via Nuitee
D
Dalibeth family_with_children us
10
Pros:

Everything was very clean, and I loved the décor. It’s an older building, but they beautifully modernized the interior while preserving its historic architecture. I absolutely loved it.

2026-08-06 via Nuitee
K
Keenan couple us
10
2026-08-05 via Nuitee
K
Kelly solo_traveller us
10
Would definitely stay here again
Pros:

Great hotel

Cons:

Nothing

2026-08-04 via Nuitee
M
Melissa solo_traveller id
7
Booking from Booking.com didnt enclose the taxes I need to pay later after I checked out. Beware of this.
Pros:

Staff are friendly & there’s a free shuttle to reach downtown areas for 3 miles radius

Cons:

Tsxes is not stated in the booking or during check in properly. I have to pay $20.44 extra days later after I checked out & I cant claim it to my client because I settled my finance report.

2026-08-03 via Nuitee
C
Camper520395 Family
10
Great stay in downtown Omaha
Pros:

Just spent the weekend in Omaha to visit Creighton. The room was very clean and comfortable. Loved the spacious bathroom and the theme and overall vibe of the hotel. But what really made our stay was Mya at the front desk. She was so friendly and helpful. She greeted us each time we came in the lobby and was so helpful with arranging a few rides for us with the hotel car. Which was also a treat riding in the plush Navigator. The location to Creighton was perfect. If we find ourselves back in Omaha, we will definitely stay here again.

2026-07-19 via Tripadvisor
D
davidkD599MF Solo travel Cleveland, Ohio
10
An amazing oasis on my 3000 trip!
Pros:

I chose this hotel because it is within walking distance of The Joslyn Art Museum. To my surprise it was the nicest hotel (of many on my trip from Cleveland to Denver and back) on my entire vacation. The help I received from the reception staff was exceptional, including recommendations for finding a good restaurant, and providing free toothpaste and a toothbrush. My room and bathroom in this repurposed commercial building were large and extremely comfortable. And the free "American breakfast" was a cooked-to-order feast shortly after 6:00 a.m., including an amazingly hefty glass of orange juice. I can truthfully say that I was sorry to have to leave this hotel after my one-night stay.

2026-07-12 via Tripadvisor
K
Kassidy couple us
10
2026-07-07 via Nuitee
C
Chris couple us
10
2026-06-19 via Nuitee
G
gregeB7724DG Family
10
6 Star Stay
Pros:

Spent a week there for the College World Series & all staff ere great!!! Mya at front desk, Monica in the restaurant, & MVP was Jim, shuttle driver, ,got us right at ticket gate!! Highly recommend & will return!

2026-06-18 via Tripadvisor
T
T5420ZAheatherf Family
10
Absolutely wonderful!
Pros:

My husband and I came here for our anniversary and stayed 4 nights. Amazing staff and service, and the rooms are clean and comfortable!! Very cool place to stay!!

2026-06-08 via Tripadvisor
C
Claude couple us
10
2026-05-16 via Nuitee
S
Skylar family_with_children us
10
2026-05-11 via Nuitee
K
Kateryna solo_traveller us
1
2026-05-05 via Nuitee
D
Dawn couple us
10
Perfect place to get ready for Prom and return to afterwards
Pros:

The staff was friendly, the whole look and vibe of this hotel was awesome.

Cons:

N/a

2026-04-15 via Nuitee
4
474danh Couples Saint Paul, Minnesota
10
Large Rooms With Boutique Feel
Pros:

Large rooms with boutique feel. Would cost $1k in Tribeca or Greenwich Village. Well managed. Our favorite place when visiting our daughter at Creighton.

2026-04-13 via Tripadvisor
T
Travelgirl2171 Couples Sydney, New South Wales
10
Good location. Friendly staff
Pros:

We had a mixed experience at Hotel Indigo. On the plus side, the reception staff were incredibly helpful and personable, making us feel welcome from the start. Always a cheerful hello and smile. The rooms were very spacious, beautifully styled & comfortable featuring a particularly large bathroom and a great shower. The location is excellent—well within walking distance to the Old Market, the river area ans restaurants —and the hotel’s shuttle service was a convenient bonus.
However, there were some minor drawbacks. We experienced persistent air conditioning troubles during our stay, and the hotel can become quite noisy when there is an event being held in the building. Most frustratingly, the hotel was unable to print a check-out invoice upon departure, advised one would be emailed. Sadly they have failed to respond to multiple follow-up emails regarding this.
Verdict: Good for comfort and location, but the after-stay service and maintenance need improvement.

2026-04-11 via Tripadvisor
M
Martin solo_traveller ch
9
2026-04-10 via Nuitee