Hotel Indigo - Omaha Downtown by IHG

Hotels
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Hotel Indigo
9 (562 reviews)
1802 Dodge Street , Omaha , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Unique hotel atmosphere
Friendly and helpful staff
Cons:
Poor breakfast options
Unreliable shuttle service

Categories

Cleanliness
8.39
Rooms and bathrooms were clean, but there were maintenance issues like a broken heater.
Service
9.86
Staff were exceptionally kind, helpful, and personable, enhancing the overall experience.
Location
9.9
The hotel is well-situated in Omaha with easy access to restaurants and attractions.
Room Quality
9.35
Rooms were spacious, stylish, and comfortable with great shower facilities.
Amenities
8.88
The hotel offers a cozy bar and gym, but the airport shuttle service is unreliable.
Value for Money
8.84
Decent value considering the unique experience and quality of accommodations.
Food and Beverage
7.39
Breakfast quality was poor with minimal options like defrosted pastries.
Overall Experience
9.36
Despite some issues, the overall stay was delightful and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:09

Property Description

Modern Accommodation with Prime Location
Hotel Indigo - Omaha Downtown offers a convenient stay just 1.3 km from TD Ameritrade Park Omaha. Enjoy complimentary bikes, private parking, a fitness centre, and a shared lounge. Benefit from free shuttle service, a 24-hour front desk, and free WiFi.

Delicious Dining Options
Start your day with an à la carte, American, or gluten-free breakfast.

Explore Omaha with Ease
Located 700 meters from the city centre, guests can easily visit attractions like the Bemis Center for Contemporary Arts, The Durham Museum, and the University of Nebraska Omaha. Don't miss out on cycling around the vibrant city.

Book your stay at Hotel Indigo - Omaha Downtown for a memorable experience in Omaha!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 562 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 9.36
R
Ruth • couple • us
10
2026-03-03 • via Nuitee
C
Candice • couple • us
5
The hotel is nice and in a good location but the parking is a bit inconvienent.
Pros:

The building and room were very nice.

Cons:

The parking sucks. The staff was great except one woman working in the early afternoon that was quite nasty. We stood waiting for about 3 minutes before she even acknowledged us then told us to hold on and proceeded to keep doing something on the computer for another few minutes. We tried to ask about early check in and without asking our names or anything she says there are lots of late checkouts today in a rude tone and said no early check in. We tried to ask about parking and she immediately said it was full and said something about street parking. If you work in hospitality at least try to pretend you like people.

2026-02-26 • via Nuitee
D
Dial • family_with_children • us
1
Pros:

The food at the bar was decent and most staff were nice at least. The shuttle driver was a sweetheart.

Cons:

The room had no working heater so I was given 2 space heaters that would have been a fire hazard to leave on all night, and it was -7 outside. The bathtub was a death trap. It hadn't been washed apparently and I couldn't get out very easily, being I am disabled. I injured myself trying to get out. They switched my room after that, but the night desk girl was rude as could be the whole time. There was no hand soap or lotion in the bathroom. I got hives from whatever was making t he tub so slippery. The sheets were so scratchy as well. The room they switched me to have expo a ed sheetrock or something next to the toilet and the telephone didn't work either. They woke me up becsuse they didn't put my pre-approved late checkout on my account, but I had a email approving my request. They gave me enough points to stay one night again, but never going here, again. I never made it to breakfast because I was up almost all night dealing with everything that went wrong. I was very disappointed to say the least. I will be calling corporate due to my injuries in that bathtub.

2026-02-24 • via Nuitee
C
Carmen • couple • au
8
Pleasant room - well appointed. Quiet location.
Pros:

Room was amazing

Cons:

Buffet breakfast would be great

2026-02-12 • via Nuitee
D
Diane • extended_group • us
10
2026-01-28 • via Nuitee
J
James • couple • us
9
Better than expected
2026-01-20 • via Nuitee
S
Stephen • couple • us
7
Interesting place to stay in Omaha.
Pros:

Easy access, big bathroom with lots of towels, lovely friendly staff, large room with 2 chairs.

Cons:

The heater didn’t work, the lighting was too dim, the pillows were way too big, no extra blanket, phone didn’t work and the coffee maker was too small…

2026-01-19 • via Nuitee
K
Kyla • extended_group • us
10
Great comfortable stay in Downtown Omaha!
Pros:

Good location downtown and spacious rooms!

Cons:

Everything was great!

2026-01-10 • via Nuitee
M
Maibel • couple • us
8
2026-01-08 • via Nuitee
M
Maria • solo_traveller • us
8
Lovely place, parking should be included
2026-01-02 • via Nuitee
J
John • family_with_children • us
10
Would absolutely stay here again.
Pros:

Unique hotel with a warm vibe. Clean and comfortable, with a speakeasy hidden on the first floor.

Cons:

The only thing I don’t like was the open atrium which triggered my fear of heights.

2025-12-28 • via Nuitee
C
Claudia • solo_traveller • it
10
2025-12-26 • via Nuitee
S
Sean • family_with_children • us
10
2025-12-19 • via Nuitee
M
Matthew • couple • us
10
2025-11-17 • via Nuitee
A
Amy • solo_traveller • us
10
2025-11-16 • via Nuitee
K
knuteb2017 • Solo travel • Denver, Colorado
10
A comforting experience.
Pros:

Came to Omaha for a funeral. So it wasn’t the best set of circumstances to visit, but these folks made it so much better. Arrived in Omaha and wasn’t sure about how to get to the hotel so I called them. They had a driver pick me up within 15 minutes in a beautiful car that even had massage seats. The driver was so personable and friendly. The front desk folks were so personable and friendly. My room was awesome. I went down for some drinks and the bartender was so personable and friendly. This place is really a gem of Omaha. Thank you, Brittany., Monica and Gulana.

2025-11-05 • via Tripadvisor
L
Lisa • extended_group • us
4
I was disappointed overall.
Pros:

The location was great. The hotel was unique and nice-looking. The beds were comfortable and the shower was great. The bathrooms and rooms were clean.

Cons:

No breakfast, no food, the bar/lounge was good, the rooms were ok. The heater did not work, and the staff did not help with the heat or the phone.

2025-11-04 • via Nuitee
J
Jenn • solo_traveller • us
8
A good option downtown
Pros:

Stylish hotel. Beautiful room. Plenty of space. Cosy bar. Adequate gym. Walkable to many restaurants.

Cons:

They do offer a vehicle to take you to the airport. It is not a shuttle. And it is not a regular schedule. It’s first come, first served. And in my case despite the evening before being told it would be no problem, the next morning the shuttle wasn’t in service. Lots of reasons to pick this hotel - the shuttle to the airport is not one of them. Use ride share.

2025-10-28 • via Nuitee
N
NaomiMM • family_with_children • us
9
Pros:

The room was very nicely decorated, with thoughtful and stylish details. The bed was extremely comfortable, shower amazing and there was absolutely no noise in the room. The rooms are spacious, very clean and overall well organized. The entire hotel's decoration is great and its history is quite interesting. The staff is exceptionally kind and helpful.

Cons:

The breakfast is awful - defrosted pastry, minimal size. Such a hotel deserves to have a decent breakfast offer, or none at all instead of what is currently presented as breakfast. Everything else is perfect.

2025-10-22 • via Nuitee
M
Maria • family_with_children • us
9
Unexpected delight
Pros:

THE SPEAKEASY !! Totally unexpected and so charming! Great location..fabulous coffee shop literally next door

2025-10-22 • via Nuitee