Hotel Indigo - Omaha Downtown by IHG

Hotels
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Hotel Indigo
9 (562 reviews)
1802 Dodge Street , Omaha , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Unique hotel atmosphere
Friendly and helpful staff
Cons:
Poor breakfast options
Unreliable shuttle service

Categories

Cleanliness
8.39
Rooms and bathrooms were clean, but there were maintenance issues like a broken heater.
Service
9.86
Staff were exceptionally kind, helpful, and personable, enhancing the overall experience.
Location
9.9
The hotel is well-situated in Omaha with easy access to restaurants and attractions.
Room Quality
9.35
Rooms were spacious, stylish, and comfortable with great shower facilities.
Amenities
8.88
The hotel offers a cozy bar and gym, but the airport shuttle service is unreliable.
Value for Money
8.84
Decent value considering the unique experience and quality of accommodations.
Food and Beverage
7.39
Breakfast quality was poor with minimal options like defrosted pastries.
Overall Experience
9.36
Despite some issues, the overall stay was delightful and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:09

Property Description

Modern Accommodation with Prime Location
Hotel Indigo - Omaha Downtown offers a convenient stay just 1.3 km from TD Ameritrade Park Omaha. Enjoy complimentary bikes, private parking, a fitness centre, and a shared lounge. Benefit from free shuttle service, a 24-hour front desk, and free WiFi.

Delicious Dining Options
Start your day with an à la carte, American, or gluten-free breakfast.

Explore Omaha with Ease
Located 700 meters from the city centre, guests can easily visit attractions like the Bemis Center for Contemporary Arts, The Durham Museum, and the University of Nebraska Omaha. Don't miss out on cycling around the vibrant city.

Book your stay at Hotel Indigo - Omaha Downtown for a memorable experience in Omaha!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 562 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 9.36
C
Carmen • couple • au
8
Pleasant room - well appointed. Quiet location.
Pros:

Room was amazing

Cons:

Buffet breakfast would be great

2026-02-12 • via Nuitee
D
Diane • extended_group • us
10
2026-01-28 • via Nuitee
J
James • couple • us
9
Better than expected
2026-01-20 • via Nuitee
S
Stephen • couple • us
7
Interesting place to stay in Omaha.
Pros:

Easy access, big bathroom with lots of towels, lovely friendly staff, large room with 2 chairs.

Cons:

The heater didn’t work, the lighting was too dim, the pillows were way too big, no extra blanket, phone didn’t work and the coffee maker was too small…

2026-01-19 • via Nuitee
K
Kyla • extended_group • us
10
Great comfortable stay in Downtown Omaha!
Pros:

Good location downtown and spacious rooms!

Cons:

Everything was great!

2026-01-10 • via Nuitee
M
Maibel • couple • us
8
2026-01-08 • via Nuitee
M
Maria • solo_traveller • us
8
Lovely place, parking should be included
2026-01-02 • via Nuitee
J
John • family_with_children • us
10
Would absolutely stay here again.
Pros:

Unique hotel with a warm vibe. Clean and comfortable, with a speakeasy hidden on the first floor.

Cons:

The only thing I don’t like was the open atrium which triggered my fear of heights.

2025-12-28 • via Nuitee
C
Claudia • solo_traveller • it
10
2025-12-26 • via Nuitee
S
Sean • family_with_children • us
10
2025-12-19 • via Nuitee
M
Matthew • couple • us
10
2025-11-17 • via Nuitee
A
Amy • solo_traveller • us
10
2025-11-16 • via Nuitee
K
knuteb2017 • Solo travel • Denver, Colorado
10
A comforting experience.
Pros:

Came to Omaha for a funeral. So it wasn’t the best set of circumstances to visit, but these folks made it so much better. Arrived in Omaha and wasn’t sure about how to get to the hotel so I called them. They had a driver pick me up within 15 minutes in a beautiful car that even had massage seats. The driver was so personable and friendly. The front desk folks were so personable and friendly. My room was awesome. I went down for some drinks and the bartender was so personable and friendly. This place is really a gem of Omaha. Thank you, Brittany., Monica and Gulana.

2025-11-05 • via Tripadvisor
L
Lisa • extended_group • us
4
I was disappointed overall.
Pros:

The location was great. The hotel was unique and nice-looking. The beds were comfortable and the shower was great. The bathrooms and rooms were clean.

Cons:

No breakfast, no food, the bar/lounge was good, the rooms were ok. The heater did not work, and the staff did not help with the heat or the phone.

2025-11-04 • via Nuitee
J
Jenn • solo_traveller • us
8
A good option downtown
Pros:

Stylish hotel. Beautiful room. Plenty of space. Cosy bar. Adequate gym. Walkable to many restaurants.

Cons:

They do offer a vehicle to take you to the airport. It is not a shuttle. And it is not a regular schedule. It’s first come, first served. And in my case despite the evening before being told it would be no problem, the next morning the shuttle wasn’t in service. Lots of reasons to pick this hotel - the shuttle to the airport is not one of them. Use ride share.

2025-10-28 • via Nuitee
N
NaomiMM • family_with_children • us
9
Pros:

The room was very nicely decorated, with thoughtful and stylish details. The bed was extremely comfortable, shower amazing and there was absolutely no noise in the room. The rooms are spacious, very clean and overall well organized. The entire hotel's decoration is great and its history is quite interesting. The staff is exceptionally kind and helpful.

Cons:

The breakfast is awful - defrosted pastry, minimal size. Such a hotel deserves to have a decent breakfast offer, or none at all instead of what is currently presented as breakfast. Everything else is perfect.

2025-10-22 • via Nuitee
M
Maria • family_with_children • us
9
Unexpected delight
Pros:

THE SPEAKEASY !! Totally unexpected and so charming! Great location..fabulous coffee shop literally next door

2025-10-22 • via Nuitee
S
Scott • couple • us
7
2025-10-21 • via Nuitee
O
Oaklandish3 • Business
6
Has good qualities but needs attention
Pros:

The good first. My room is very large and so is the bathroom. The kind of hip industrial design well done. The bed was comfortable and I would say the room was reasonably clean. I had a small problem but the hotel handled it well. The bathroom door wants shut wouldn’t reopen so I couldn’t access it all night. First thing in the morning they sent someone to help me and they were able to open it, but I had to keep the door open the whole time as it wasn’t really repaired. But the staff responded quickly and were helpful. Overall, I would say the staff was super friendly and helpful. Not all the front desk folks were as friendly as others, but some busier than others as well. Another great benefit is the shuttle, although it was not available for most of one of my two days there. But when it is working, it’s super helpful. The worst part of my visit was that they are using some kind of dispersed scent in the public areas that I found completely disgusting. It smelled like bad car wash air fresheners that are used to cover up smokers’ smell in cars. It made me feel like the hotel wasn’t as clean as I thought it looked, and they were using the scent to cover up some kind of bad smell. That may not be the case, but they should get rid of that horrible scent. I couldn’t even sit in the lobby. I had to stand outside because it was so bad. Otherwise, I would’ve given the hotel higher marks, probably a four particularly since the price is so incredibly reasonable. I couldn’t give it five stars since the food service is extremely limited to just a couple items for breakfast and nothing in the evenings. They evidently are planning to add more breakfast service in the future.

2025-10-13 • via Tripadvisor
T
Tamara • partner
10
Pros:

We absolutely loved our stay at Hotel Indigo. The decor is amazing and the staff was helpful, friendly and very accommodating. We utilized the hotel’s shuttle service, which was a nice Lincoln Navigator, several times which made getting around very convenient. Will definitely stay here again the next time we visit Omaha.

2025-10-12 • via Nuitee