Scandic Grand Central Helsinki

Hotels
•
Scandic
8.9 (6540 reviews)
13 Vilhonkatu , Helsinki , fi

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Central location
Great breakfast
Friendly staff
Comfortable rooms
Cons:
Housekeeping issues
Limited amenities
Room size concerns

Categories

Cleanliness
8.35
Some reviews mention issues with room servicing, indicating room cleanliness could vary.
Service
9.35
Staff were generally found to be helpful and friendly, despite some communication issues.
Location
9.35
Multiple reviews praise the central location, especially proximity to the train station.
Room Quality
8.85
Rooms are described as comfortable, though some guests found them on the small side.
Amenities
8.35
Amenities such as sauna and room facilities received mixed feedback, affecting perception.
Value for Money
8.85
Generally seen as good value, though some felt additional amenities could enhance this.
Food and Beverage
8.85
Positive comments about breakfast; however, some reviews indicated room service could improve.
Overall Experience
9.25
Overall satisfaction is high with a recommendation for returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:40

Property Description

Luxurious Accommodation

Scandic Grand Central Helsinki offers modern, air-conditioned rooms with comfortable amenities such as flat-screen TVs and private bathrooms. The safety deposit box adds an extra layer of security for guests' peace of mind.

Wellness and Dining

Indulge in relaxation at the hotel's sauna and fitness centre, or explore the garden and terrace for a tranquil retreat. Start your day with a delicious buffet breakfast and savor European cuisine at the on-site restaurant, with special dietary options available upon request.

Convenient Location

Located in the heart of Helsinki, Scandic Grand Central Helsinki provides easy access to popular attractions like Helsinki Central Station and the Helsinki Music Centre. Explore the city with complimentary bikes or unwind in the shared lounge. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.9
Based on 6540 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
K
Karin • couple • au
10
Terrific location.
Pros:

Breakfast was exceptional. Very clean. Delicious food, beautifully served.
Beds were comfortable.

2026-03-28 • via Nuitee
R
riku • couple • fi
10
2026-03-28 • via Nuitee
R
Rick • solo_traveller • gb
4
2026-03-27 • via Nuitee
M
Mohammad Khairyzal • family_with_children • sg
10
2026-03-27 • via Nuitee
A
Anne-Mari • couple • fi
10
2026-03-27 • via Nuitee
I
Ina en John • family_with_children • nl
9
2026-03-27 • via Nuitee
C
christophe • extended_group • fr
9
Pros:

Bel hotel, très bien situé dans le centre de la ville
Personnel professionel.
Chambre assez grande et comfortable

2026-03-27 • via Nuitee
J
Jingru • couple • it
10
2026-03-26 • via Nuitee
D
Daniela • couple • de
9
2026-03-26 • via Nuitee
F
FYIONA PHIK WY • couple • my
9
Strategic Location
Pros:

Booked this hotel for transiting and the hotel is right next / attached to the main train station, and so it is easy to go around within walking distance or by bus, train or tram. So, I would say the location is 10/10. Check in and check out is fast and they offered storage on early arrival / early check out. The room is spacious and clean, and we had the train station view. Breakfast is fantastic too with various options.

Cons:

Nothing.

2026-03-26 • via Nuitee
S
Sofia • family_with_children • ar
10
Para volver, el mejor hotel en Helsinki!
Pros:

El diseño, la comodidad, la elegancia, la ubicación. TODO. volvería a alojarme aquí siempre. El mejor hotel! Y practiquisimo estar en la estación de tren!

Cons:

Me gustó todo!!!!

2026-03-25 • via Nuitee
S
Sofia • solo_traveller • ar
10
2026-03-25 • via Nuitee
D
Dominic • couple • gb
8
2026-03-24 • via Nuitee
A
AKIYO • couple • jp
5
2026-03-24 • via Nuitee
M
Marlene • family_with_children • dk
8
Pros:

Bygningen var meget smuk og personalet venlige og hjælpsomme. Dejlige senge og hyggelige værelser

Cons:

Eneste lille anke var, at rengøringen ikke fyldt e op med kaffe og the og erstattede de snavsede kopper

2026-03-24 • via Nuitee
M
Marcin • solo_traveller • pl
7
Pros:

Lokalizacja, czystosc

Cons:

Mały pokój, utrudnione zameldowanie i błędnie wystawione rachunki

2026-03-24 • via Nuitee
M
Mikko • family_with_children • fi
6
Pros:

Erinomainen sijainti ja rauhallinen huone.

Cons:

Yllättäen aamiainen ei sisältynytkään hintaan. Ei vedenkeitintä huoneessa.

2026-03-23 • via Nuitee
L
Laura • couple • fi
9
Aivan loistava.
Pros:

Aamiainen oli runsas ja erittäin hyvä. Henkilökunta ystävällistä ja aivan huippua.

Cons:

Hotellin ravintolan illallinen. Kokki ei ollut tehtäviensä tasalla. Lähetimme naudan pihvin takaisin sen ollessa ylikypsä ja lisukkeet olivat kylmät, toinen kerta ei onnistunut juurikaan paremmin. Miestarjoilija kyllä hoiti homman erinomaisesti ja ei jäänyt hänen ansiostaan huono maku tästäkään.

2026-03-23 • via Nuitee
C
Carole • couple • us
10
2026-03-23 • via Nuitee
K
Keiko • solo_traveller • jp
9
2026-03-23 • via Nuitee