Scandic Grand Central Helsinki

Hotels
•
Scandic
8.9 (7127 reviews)
13 Vilhonkatu , Helsinki , FI
+358 300 308401

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Great breakfast
Friendly staff
Comfortable rooms
Cons:
Housekeeping issues
Limited amenities
Room size concerns

Categories

Cleanliness
8.35
Some reviews mention issues with room servicing, indicating room cleanliness could vary.
Service
9.35
Staff were generally found to be helpful and friendly, despite some communication issues.
Location
9.35
Multiple reviews praise the central location, especially proximity to the train station.
Room Quality
8.85
Rooms are described as comfortable, though some guests found them on the small side.
Amenities
8.35
Amenities such as sauna and room facilities received mixed feedback, affecting perception.
Value for Money
8.85
Generally seen as good value, though some felt additional amenities could enhance this.
Food and Beverage
8.85
Positive comments about breakfast; however, some reviews indicated room service could improve.
Overall Experience
9.25
Overall satisfaction is high with a recommendation for returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:40

Property Description

Luxurious Accommodation

Scandic Grand Central Helsinki offers modern, air-conditioned rooms with comfortable amenities such as flat-screen TVs and private bathrooms. The safety deposit box adds an extra layer of security for guests' peace of mind.

Wellness and Dining

Indulge in relaxation at the hotel's sauna and fitness centre, or explore the garden and terrace for a tranquil retreat. Start your day with a delicious buffet breakfast and savor European cuisine at the on-site restaurant, with special dietary options available upon request.

Convenient Location

Located in the heart of Helsinki, Scandic Grand Central Helsinki provides easy access to popular attractions like Helsinki Central Station and the Helsinki Music Centre. Explore the city with complimentary bikes or unwind in the shared lounge. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.9
Based on 7127 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
S
Sabrina • couple • de
10
Always my recommendation
Pros:

I really enjoy the stay at the Grand Central in Helsinki. It’s not all about the location. The room is amazing and the bathroom more than comfortable and the breakfast is one of these I would also come back for the next stay.

2026-10-31 • via Nuitee
E
Emre • couple • tr
9
2026-10-31 • via Nuitee
H
Hannele • couple • fi
10
Pros:

Loistava sijainti, todella hyvä aamiainen, rakennuksen sisustus ja arkkitehtuuri

Cons:

TV kanavat olivat suppeat, vain 1 ja 2 kanavat ja kolme ruotsinkielistä. Mielestäni kansainvälisessä hotellissa pitäisi olla esim. BBC

2026-10-31 • via Nuitee
L
Lauri • couple • fi
10
Viihtyisä, rauhallinen ja hyvällä paikalla sijaitseva hotelli, jossa rakennuksen historia elää!
Pros:

Monipuolinen ja maittava.

2026-10-31 • via Nuitee
K
kharis • solo_traveller • au
7
Excellent location
Pros:

Excellent location

Cons:

There was limited room top ups. No clean glassware or tea cups throughout the stay

2026-10-30 • via Nuitee
Z
Zareen • extended_group • ca
9
The room was too warm, and although breakfast had plenty of variety, the food was a little bland.
Pros:

So close to places of interest

Cons:

The room was too warm for my comfort. Breakfast offered plenty of variety, but I found the food a little bland.

2026-10-30 • via Nuitee
J
Janne • couple • fi
10
2026-10-30 • via Nuitee
K
Kaija • solo_traveller • be
9
Would recommend to others
Pros:

Wonderful breakfast, excellent choice for gluten-free vegans.

Excellent sauna, although very limited opening hours.

Friendly staff, great location (despite being next to the main railway station)!

Cons:

The cleaning lady came one day late in the afternoon and asked: Do YOU want me to clean your room? Well, heck yes, I wanted her to take the garbage out (there are no lids on the garbage bins, not even on the bio-garbage one) and change the towels that had been used already twice. Felt like I was burdening her by my request.

This is a four star hotel and I specifically chose a room with a kettle (NB not every room has a kettle!). There were couple of tea bags and chocolates on arrival but the tea was never replenished (nor were the chocolates ;-)). I had to go buy my own tea, but I would rather have had tea every day and no chocolates. Funny that other four star hotels we have stayed in, daily kept tea bag situation to up to par.

2026-10-30 • via Nuitee
A
Amanda • couple • gb
8
Good comfortable stay in a centrally located hotel. Great breakfast.
Pros:

Very central location. Comfortable rooms. Excellent breakfast (very busy on Sunday morning).

Cons:

The step free access with a large suitcase was not easy. Online check in with no staff input.

2026-10-30 • via Nuitee
K
Kristen • family_with_children • us
9
2026-10-29 • via Nuitee
T
Tiziana • couple • au
8
Great area and so handy as close to the station!
Pros:

Great location

2026-10-29 • via Nuitee
B
Borges • couple • us
10
Excelente quarto
Pros:

Breakfast

Cons:

Escadas sem rampas para acessar hotel e quartos.

2026-10-28 • via Nuitee
J
Justus-Peter • solo_traveller • se
9
2026-10-27 • via Nuitee
T
Timo • couple • fi
9
2026-10-27 • via Nuitee
J
James • solo_traveller • gb
6
2026-10-27 • via Nuitee
K
Katja • couple • fi
8
2026-10-26 • via Nuitee
W
Wai Shan • extended_group • hk
10
2026-10-26 • via Nuitee
T
Tamir • solo_traveller • il
10
2026-10-26 • via Nuitee
K
Karen • solo_traveller • ie
10
2026-10-26 • via Nuitee
M
Matti • solo_traveller • fi
10
Pros:

Sijainti

2026-10-26 • via Nuitee