Scandic Grand Central Helsinki

Hotels
Scandic
8.9 (6540 reviews)
13 Vilhonkatu , Helsinki , fi

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Great breakfast
Friendly staff
Comfortable rooms
Cons:
Housekeeping issues
Limited amenities
Room size concerns

Categories

Cleanliness
8.35
Some reviews mention issues with room servicing, indicating room cleanliness could vary.
Service
9.35
Staff were generally found to be helpful and friendly, despite some communication issues.
Location
9.35
Multiple reviews praise the central location, especially proximity to the train station.
Room Quality
8.85
Rooms are described as comfortable, though some guests found them on the small side.
Amenities
8.35
Amenities such as sauna and room facilities received mixed feedback, affecting perception.
Value for Money
8.85
Generally seen as good value, though some felt additional amenities could enhance this.
Food and Beverage
8.85
Positive comments about breakfast; however, some reviews indicated room service could improve.
Overall Experience
9.25
Overall satisfaction is high with a recommendation for returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:40

Property Description

Luxurious Accommodation

Scandic Grand Central Helsinki offers modern, air-conditioned rooms with comfortable amenities such as flat-screen TVs and private bathrooms. The safety deposit box adds an extra layer of security for guests' peace of mind.

Wellness and Dining

Indulge in relaxation at the hotel's sauna and fitness centre, or explore the garden and terrace for a tranquil retreat. Start your day with a delicious buffet breakfast and savor European cuisine at the on-site restaurant, with special dietary options available upon request.

Convenient Location

Located in the heart of Helsinki, Scandic Grand Central Helsinki provides easy access to popular attractions like Helsinki Central Station and the Helsinki Music Centre. Explore the city with complimentary bikes or unwind in the shared lounge. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.9
Based on 6540 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
P
PHILIPPE solo_traveller fr
10
Pros:

La qualité de l acceuil

Cons:

Rien

2026-03-07 via Nuitee
V
Viviane couple br
10
Recomendo!
Pros:

Localização,café da manhã, quarto confortável,funcionários educados

Cons:

Sem queixas

2026-03-07 via Nuitee
A
Abdel Ali solo_traveller kw
7
2026-03-06 via Nuitee
R
Ronald solo_traveller at
10
2026-03-06 via Nuitee
C
Carina couple ch
7
lage gut, zimmer bescheiden, frühstück gut!
Pros:

zentral gelegen

Cons:

bescheidenes zimmer

2026-03-06 via Nuitee
K
Külli family_with_children ee
9
Suursugune hotell hea asukohaga.
Pros:

Hommikusöök oli rikkaliku valikuga. Väga meeldis võimalus süüa avaral terrassil.

Cons:

Kõik sobis.

2026-03-06 via Nuitee
X
XIAQING family_with_children cn
8
Pros:

very closed to railway station.

Cons:

No pot for hot water. no cafe. can't avoid stairs. Rooms are too far from elevator.

2026-03-06 via Nuitee
J
Jenyu couple tw
10
2026-03-06 via Nuitee
W
Werner solo_traveller ch
7
"Bahnhofhotel" teilweise in bedeutender historischer Hülle
Pros:

Grosshotel auf bedeutendem historischen Bestand aufbauend, der jedoch im Innern nur in Fragmenten erlebbar ist. Sehr geschätzt wurde der Führer zur eigenen Erkundung des Hauses. Sichtkontakt zur Bahninfrastruktur je nach Vorlieben spannend. Grosszügige Korridore. Neubauteile gehobener Durchschnitt.
Lage selbstredend zentral. Frühstück und Sauberkeit OK.

Cons:

Grosshotel. Weitläufig und unübersichtlich. Das Einchecken wird mittels QR Code empfohlen, womit der unpersönliche Auftritt perfekt ist - eine traditionelle Reception gibt es allerdings doch auch noch. Frühstücksräume unübersichtlich, aber vielfältig. Zugang mit Koffer etwas beschwerlich.

2026-03-05 via Nuitee
U
Ulla extended_group fi
9
2026-03-05 via Nuitee
D
Doug couple us
9
The central location made getting to local attractions and the central Railway Station very walkable.
Pros:

The staff, the breakfast, luggage storage and the location.

Cons:

Nothing

2026-03-04 via Nuitee
K
Kirbell extended_group us
10
Pros:

The breakfast was absolutely amazing. Our rooms were very clean and comfortable. We enjoyed the sauna - it was very relaxing.

Cons:

It was confusing getting to our room. We were on the wing where we had to go upstairs, across and downstairs again.

2026-03-04 via Nuitee
K
Karine family_with_children fr
10
Hôtel super en plein centre d’Helsinki
Pros:

Hôtel très bien situé, tout peut se visiter à pieds. Les chambres sont confortables et le petit déjeuner vraiment exceptionnel.

Cons:

L’hôtel est immense et notre chambre était à plus de 100 mètres de l’ascenseur !

2026-03-04 via Nuitee
L
Leslie S couple us
9
Pros:

Location right by the train station. Train station opens at 5, so super easy for catching the first train to the airport! Historic building is gorgeous. Take the self guided tour! Sauna is lovely. In house brasserie is chic with lovely food.

2026-03-04 via Nuitee
F
Feng-Mei couple tw
10
Spacious room
Pros:

All is perfect

Cons:

None

2026-03-04 via Nuitee
M
Mia family_with_children fi
9
Pros:

Aamiainen oli hyvä, ja erityisesti erilliset ruokailutilat ravintolassa olivat miellyttäviä verrattuna tyypilliseen ravintoloiden isoon yhtenäiseen saliin. Sisääntuloaulan lounge oli kauniisti sisustettu. Näköala huoneesta rautatietorille oli hieno. Hotellin pitkät käytävät säväyttivät, upeaa, että vanhat ovet on säilytetty. Sijainti ei voisi parempi olla!

Cons:

Suihkun viemäri veti huonosti yläkerroksessa. Huoneen tummanvihreät seinät tekivät huoneesta melko pimeän.

2026-03-03 via Nuitee
T
Toomas extended_group ee
4
2026-03-03 via Nuitee
Y
YI-CHIEN solo_traveller tw
9
Pros:

Location

Cons:

Price

2026-03-03 via Nuitee
D
Denise couple br
9
Perfeita
Pros:

A proximidade com a estação de trem, pois viemos do aeroporto direto pro hotel e foi perfeita pois o hotel fica ao lado. O silêncio nos quartos é perfeito, o café da manhã é mto bom, o staff é ótimo. E há mtos pontos turísticos próximos. Recomendo

2026-03-02 via Nuitee
S
Sari family_with_children fi
10
2026-03-02 via Nuitee