Hotel MX condesa CDMX, Trademark Collection by Wyndham

Hotels
Trademark
7.6 (2149 reviews)
35 Calle Salamanca , Mexico City , mx

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Safety deposit box
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise disturbances

Categories

Cleanliness
6.9
Several mentions of cleanliness issues, including a dirty room and unclean shower.
Service
8.4
Positively noted for friendly staff; some negative remarks about service at breakfast.
Location
9.4
Consistently praised for excellent location close to attractions.
Room Quality
7.4
Mixed reviews; some rooms described as comfortable, others small with issues.
Amenities
6.9
Basic amenities with limited breakfast options and issues with air conditioning.
Value for Money
7.4
Perceived as average for the pricing, but some felt it was overpriced.
Food and Beverage
6.4
Noted for poor breakfast options and limited menu choices.
Overall Experience
8
Overall satisfactory experience but with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:37

Property Description

Prime Location in Mexico City
Hotel MX Condesa, located in the heart of Mexico City, offers a perfect blend of convenience and luxury. With Chapultepec Castle and The Angel of Independence just a stone's throw away, our 4-star hotel provides easy access to the city's top attractions.

Modern Amenities for Your Comfort
Experience comfort and convenience in our non-smoking rooms equipped with flat-screen TVs, safety deposit boxes, and free WiFi. Unwind in our fitness centre or enjoy a drink at the on-site bar. Our 24-hour front desk is always ready to assist you, making your stay hassle-free.

Delicious Dining Options
Start your day right with a complimentary American breakfast during your stay at Hotel MX Condesa. Whether you're here for business or leisure, our hotel ensures that you begin your day on a delicious note.

Book your stay at Hotel MX Condesa now and indulge in a memorable experience in Mexico City!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 2149 reviews
Cleanliness: 6.9
Service: 8.4
Location: 9.4
Room Quality: 7.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 6.4
Overall Experience: 8
M
Maria Fernanda family_with_children co
8
Pros:

El desayuno muy bueno.

Cons:

Las habitaciones que no tienen ventilación y tienen un olor a humedad.

2026-07-04 via Nuitee
V
Verschelde solo_traveller be
7
Pros:

Locatie, klein meer verzorgd ontbijt met vriendelijke bediening

Cons:

Lawaaierig, maar Mexico had net gewonnen op het WK. Donkere kamer

2026-07-02 via Nuitee
K
Karen family_with_children mx
1
2026-06-28 via Nuitee
R
Robert solo_traveller au
1
Pros:

Not much. only the location was good.

Cons:

The rooms had bad configuration. no locks on the toilet or shower and you could see inside of them. shower head was weak. hot water turns of @.approx. 11pm
The fan power was weak. and it made an annoying, loud noisy when in operation.
No noise insulation so you can hear everything from the street and other rooms.
TERRIBLE place - can't believe it is affiliated with Wyndam.

2026-06-26 via Nuitee
S
Stephanie extended_group us
4
Pros:

The location was good and the porter who helped customers with luggage was a gem, super friendly and helpful.

Cons:

The staff were eating at the front desk, to start. The primary woman who was checking me in was so rude, it was shocking. I was early and she said she would give me an update on whether my room would be available or not - I wound up sitting there for 30 mins with no update while the staff just chit chatted. It was so unprofessional. My room had no wall hooks (my friend's room did). My friend's room had a broken AC and despite a conversation early morning, where the staff said they would repair it or move them, nothing was addressed when we came back hours later. They eventually moved in a halfway decent portable AC and no comp was offered. You have to leave your ID to use an iron or hairdryer - this was so crazy. This place had such great reviews but was essentially one level up from a hostel. Would not stay here again.

2026-06-26 via Nuitee
R
Rodríguez Martínez couple mx
10
Cómoda
Pros:

Siempre que llegamos Juan nos recibe de una forma muy cálida y es muy amable, atento, nos ayuda con el equipaje y si es necesario resguardarlo, lo hace.

Cons:

La actitud de la recepcionista que a pesar de tener habitaciones disponibles no nos quería hacer un early pass, la vez pasada que me hospedé pasó con la misma recepcionista y en esta ocasión tuve que poner una queja por la actitud que siempre tiene con nosotros, su nombre es “Mich”

2026-06-26 via Nuitee
U
Ulises solo_traveller mx
10
Pros:

Juan, de la entrada y los hostest nos atendieron bien, el restaurante es bueno.

Cons:

Subir tantas escaleras al piso 3, pero está lindo.

2026-06-26 via Nuitee
A
Arthur solo_traveller au
5
2026-06-25 via Nuitee
K
Karla solo_traveller mx
10
2026-06-25 via Nuitee
C
carlos extended_group us
8
2026-06-25 via Nuitee
D
Daniella Chase couple us
10
2026-06-24 via Nuitee
J
JUAN ENRIQUE solo_traveller mx
8
2026-06-23 via Nuitee
J
Jaime couple es
7
Para una noche, dos máximo
Pros:

La ubicacion

Cons:

La habitación, la ventilación es muy pobre y había mucha humedad

2026-06-19 via Nuitee
I
Itzel couple mx
10
Pros:

Ame la ubicación

Cons:

Sentí que si se sofocaba mucho en ciertos ratos, mejor ventilación. El ventilador no daba casi nada de aire.

2026-06-15 via Nuitee
E
Eliécer solo_traveller cr
6
Cons:

Instalación pequeñas e incómodas.

2026-06-13 via Nuitee
J
Juanita solo_traveller co
6
Cons:

La habitación asignada no tiene ventanas de aislamiento y el ruido de la calle es terrible.

Tuve que pedir fumigar la habitación porque estaba llena de sancudos.

El desayuno muy limitado. De hecho un día no quise tomarlo

2026-06-13 via Nuitee
D
David solo_traveller us
5
I loved the charm, location, staff and cleanliness of the hotel!
Pros:

Breakfast was delicious. The location and architectural charm was great. The staff was friendly and efficient. The hotel was very clean.

Cons:

No air conditioning. My room only had overhead lighting. It only had one bedside table. Two lamps in the room would have elevated it tremendously. Also - the windows of my room (208) overlooked the restaurant. It was very noisy in the mornings. However - I don’t understand Spanish so the voices sounded like background noise to me.

2026-06-12 via Nuitee
A
Angelica family_with_children cl
8
Agradable
Pros:

El barrio

Cons:

Las habitaciones algo pequeñas

2026-06-11 via Nuitee
M
Mitsuko solo_traveller mx
10
Good option
Pros:

Location
Breakfast
Cozy apartment

Cons:

Location

2026-06-10 via Nuitee
A
Argelia family_with_children mx
9
2026-06-10 via Nuitee