Holiday Inn Express Brussels-Grand-Place by IHG

Hotels
Borealis Hotel Group
8.6 (5892 reviews)
Rue du Cypres 6/10 , Brussels , be

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Uncomfortable beds

Categories

Cleanliness
8.33
Generally positive with some complaints about room cleanliness.
Service
9.11
Staff were exceptional and helpful throughout the stay.
Location
9.15
Location is excellent, close to the city center and main attractions.
Room Quality
7.6
Rooms are small and some found beds uncomfortable.
Amenities
8.63
Breakfast and other amenities met expectations.
Value for Money
8.59
Value aligned with hotel ratings despite some issues.
Food and Beverage
8.65
Breakfast offerings were diverse and well received.
Overall Experience
8.71
Overall a good experience but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Central Location
Located in the heart of Brussels, just 300 meters from Place Sainte-Catherine, Holiday Inn Express Brussels-Grand-Place offers convenience and easy access to popular attractions like Mont des Arts and Brussels Central Station.

Comfortable Rooms
The hotel features well-equipped rooms with modern amenities such as flat-screen TVs, air conditioning, and cozy seating areas. Guests can enjoy a restful night's sleep with the comfortable bed linen and towels provided in each room.

Multilingual Staff and Breakfast Options
Guests can start their day with a delicious buffet breakfast, with options ranging from continental to vegetarian. The multilingual staff, fluent in Arabic, Berber, English, and Spanish, are always ready to assist and offer valuable tips for exploring the area.

Book your stay at Holiday Inn Express Brussels-Grand-Place for a memorable and convenient experience in Brussels.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 5892 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.71
M
María José family_with_children es
7
Pros:

Ubicación

Cons:

No limpian la habitación si no lo pides en recepción

2026-04-04 via Nuitee
M
Malgorzata family_with_children pl
9
Pros:

Close to the main attractions, cleanliness. Very nice staff at the reception

Cons:

Parking should be free, water in room

2026-04-03 via Nuitee
A
Assylay couple kz
10
2026-04-02 via Nuitee
S
Silvia couple lu
10
2026-04-02 via Nuitee
M
marie family_with_children gb
10
Pros:

very nice hotel staff are amazing very friendly and helpful if the one thing I have to mention is the big chair in the room is to big can't get round the bed and the light at the computer table I hit my head a few times it's to low I'm only 5ft 2
breakfast ok cold and lots of cheese sausage are to small
hot chocolate lovely pizza made at the hotel was cold as it's frozen pizza not fresh one came out very cold not happy .better going to burger king 👑 a few mins walk away .

Cons:

chair on the bedroom to big and the light above the computer table is to low

2026-03-31 via Nuitee
F
Francesca family_with_children it
8
2026-03-31 via Nuitee
V
Valeria couple it
7
Rapporto qualità/prezzo ok.
Pros:

Buona la posizione, vicinissima al centro. Stanza silenziosa. Asciugamani puliti ogni giorno. Ferro da stiro e asse da stiro a disposizione.Colazione non fornitissima ma buona, caffè buono. Personale molto gentile e disponibile.

Cons:

Pulizia decisamente da migliorare. Appendi abiti stretto, phon poco potente e obsoleto.

2026-03-29 via Nuitee
M
Meri family_with_children gr
8
2026-03-29 via Nuitee
P
Ponce couple gt
10
2026-03-28 via Nuitee
C
Carole extended_group be
9
2026-03-28 via Nuitee
M
marc couple be
9
2026-03-28 via Nuitee
L
Louise couple fr
7
2026-03-26 via Nuitee
M
magno couple es
7
Cons:

Desayuno muy básico, tirando a racanos. Escasa variedad en frutas. Embutidos de segunda clase.

2026-03-26 via Nuitee
A
Admir family_with_children ba
9
Wonderful
Pros:

Breakfast is fabulous. Very clean, the coffee machine is perfect, and the cleanliness of the dishes. Room was nice and clean

Cons:

Maybe to simplify entrance to the hotel parking. Most of the guests are not welcome to know how to use the app for parking, scan the plates, and wait for the code to be emailed.

2026-03-25 via Nuitee
F
francesco solo_traveller it
7
2026-03-24 via Nuitee
T
Thierry family_with_children fr
9
Pros:

Personnel sympathique, accueil, hôtel en plein centre ville.

Cons:

/

2026-03-24 via Nuitee
I
Ilaria couple it
10
Pros:

Pulita e moderna, posizione veramente strategica centralissima.

Cons:

Colazione da migliorare.

2026-03-24 via Nuitee
L
Lea extended_group si
9
Prijetno bivanje, priporočam.
Pros:

Prijeten hotel, prijazno osebje, dober zajtrk. Lokacija je odlična, v centru, blizu javnega prevoza. Kljub centralni lokaciji, ni hrupno. Odlično za nekaj dnevno bivanje. Priporočam.

Cons:

Prosim, preverite žarnice v sobah, nekaj luči ne deluje.

2026-03-24 via Nuitee
A
Arezoo couple de
7
2026-03-23 via Nuitee
S
Soós family_with_children ro
9
2026-03-23 via Nuitee