Children allowed

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Cons:
Rude staff
Last-minute cancellation

Categories

Cleanliness
1
The cleanliness was affected by a cancellation and rude service.
Service
5.5
The service experienced was subpar due to rude staff on the phone.
Location
6.47
Not mentioned explicitly, standard quality for this hotel tier.
Room Quality
6.51
Not mentioned explicitly, standard quality for this hotel tier.
Amenities
6.46
Not mentioned explicitly, standard quality for this hotel tier.
Value for Money
6.49
Not mentioned explicitly, standard quality for this hotel tier.
Food and Beverage
6.45
Not mentioned explicitly, standard quality for this hotel tier.
Overall Experience
3.5
Overall experience was negatively impacted by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:26

Property Description

Central Location
Situated in the heart of Aachen, Relax Aachener Boardinghouse Appartements Premium 1 offers proximity to major attractions like Theatre Aachen and Aachen Cathedral.

Modern Amenities
The apartments feature stylish parquet floors, a fully equipped kitchenette, and a cozy seating area with a flat-screen TV. Enjoy the convenience of free WiFi, private parking, and a children's playground on-site.

Convenient Services
With the option for a paid airport shuttle service and close proximity to Aachen Central Station, this property ensures a hassle-free stay for guests.

Book your stay now at Relax Aachener Boardinghouse Appartements Premium 1 for a memorable experience in Aachen!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

5.3
Based on 23 reviews
Cleanliness: 1
Service: 5.5
Location: 6.47
Room Quality: 6.51
Amenities: 6.46
Value for Money: 6.49
Food and Beverage: 6.45
Overall Experience: 3.5
S
Salih • couple • de
1
2025-12-02 • via Nuitee
J
Jonas • solo_traveller • ch
7
2025-12-02 • via Nuitee
A
Andreas • solo_traveller • de
1
2025-09-17 • via Nuitee
M
Michael • couple • de
1
Pros:

Wurde kurzfristig abgesagt obwohl schon alles bezahlt. Mitarbeiter sehr frech am Telefon

Cons:

Nichts

2025-09-12 • via Nuitee
V
Varun • family with young children • de
5
Passable
2024-12-18 • via Nuitee
U
Unda • young couple • de
9
Superb
2024-11-17 • via Nuitee
K
Katarina • young couple • rs
1
Bad
Pros:

The worst experience in my life! They left me on the street at 22.00h without any explanation! Never never again!

Cons:

The worst staff and mamagement!

2024-09-19 • via Nuitee
B
Bulbul • family with young children • be
1
Bad
2024-08-28 • via Nuitee
L
Lucas • family with young children • be
4
Disappointing
Pros:

Fair distance from center.

Cons:

Noisy, very bad wifi connection, television not working properly due poor internet connection, shower temperature not constant, dirty (used clothes fund under the bed)

2024-07-29 • via Nuitee
E
Edlira • family with young children • al
10
Exceptional
2024-07-28 • via Nuitee
V
Viswanathan • family with young children • nl
7
Good
Pros:

Small and cozy apartment

Cons:

We didn't find the garbage disposal container as mentioned in the welcome message

2024-04-18 • via Nuitee
V
Volodymyr • family with young children • ua
7
this is proper one
Pros:

Everything was as expected. it was Pretty good for its cost. Convenient entering.

Cons:

there were only two chairs for four guests.

2024-04-05 • via Nuitee
A
Asgar • review category business travellers • in
9
Superb
2024-03-13 • via Nuitee
M
Marwan • family with young children • ae
5
Passable
2024-03-09 • via Nuitee
S
Stefan • young couple • nl
3
Poor
Cons:

A couple of things:
- Instructions on how to get to accommodation were sent out a couple of days before our stay on the day of the booking that changed.
- Instructions for car parking were sent out but they were not able to be followed
- We tried to contact owner, via phone, WhatsApp and booking message nothing worked we NEVER got a response even a month passed
Overall not recommend this booking

2023-12-29 • via Nuitee
Y
Yi • group • nl
7
Good
2023-09-14 • via Nuitee
M
Mohamed • family with young children • eg
10
Exceptional
Pros:

Wonderful, quiet, Clean

2023-09-06 • via Nuitee
S
Sandeep • family with young children • in
5
A passable stay
Pros:

Location was good, just about right distance from city centre. Room size was sufficient.

Cons:

1. No toilet paper was present.
2. Toiletries were bare minimum.
3. Atleast have some sugar and salt available, few sachets would help.
4. Rooms are too noisy, even on closing windows.

2023-07-29 • via Nuitee
P
Pietro • family with young children • it
5
Acceptable, not exciting
Cons:

The third bed was inadequate

2023-06-28 • via Nuitee
L
Lulzim • review category business travellers • al
7
Good
2023-05-12 • via Nuitee