Premier Splendid Inn Umhlanga

Hotels
Premier Hotels & Resorts
8.3 (4148 reviews)
Cnr Herrwood Drive & Umhlanga Boulevard, Umhlanga Ridge, Umhlanga, Durban , Durban , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Value for money
Cons:
No fridge
Noisy area
Inconsistent WiFi
Missing amenities

Categories

Cleanliness
8.18
Clean and spacious, but some rooms had an unpleasant smell.
Service
8.45
Staff were friendly and helpful.
Location
8.49
Excellent location, close to beaches and other amenities.
Room Quality
7.94
Rooms were comfortable, but some were smaller and lacked certain amenities.
Amenities
7.97
Some amenities such as air conditioning and fridges were lacking.
Value for Money
8.43
Good value considering location and cleanliness.
Food and Beverage
8.48
Food was generally good, though breakfast could be improved.
Overall Experience
8.45
Overall a pleasant stay despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:40

Property Description

Luxurious Accommodation
Premier Splendid Inn Umhlanga offers stylish rooms with modern amenities like air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all guests.

Dining Options
Indulge in a variety of dining experiences at the hotel's restaurant, from buffet to à la carte to continental breakfast, catering to every palate and preference.

Convenient Location
Situated just a stone's throw away from Umhlanga's popular beaches and key landmarks like Umhlanga Lighthouse, the hotel's prime location allows guests to easily explore the vibrant city.

Ready to experience luxury and convenience at Premier Splendid Inn Umhlanga? Book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4148 reviews
Cleanliness: 8.18
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
T
Tshegofatso couple za
10
Pros:

The serenity and it being closer to attractions

Cons:

Nothing

2026-05-15 via Nuitee
C
Candy couple za
10
Pros:

Everything

Cons:

Nothing

2026-05-15 via Nuitee
J
Joanne solo_traveller gb
9
Overall V good
Pros:

Quick check in
Well informed of facilities at arrival
Safe in room
Good shower

Cons:

Noisy air-conditioned in room
Slow service in restaurant in evening although food good.
Breakfast had good selection although plates were cold for hot selection and as my first visit would have been helpful to be directed to egg station first as by time my egg was ready, rest of food was cold.

2026-05-15 via Nuitee
M
Mbongeni couple za
4
Not going back.
Pros:

The breakfast was fair, even though I was made to pay for it separately upon check-in and then made to wait when I came for breakfast while the lady called front desk to confirm whether I had paid after I said that I had. Then when I was at the egg station, I was asked again by another lady whether I had paid. Baffling. Then when I chose not to eat breakfast on Sunday and there was a positive credit on my account, the lady at the front desk said that the was no way to refund me unless I came back to the hotel and redeemed the credit for breakfast.

Cons:

This establishment is spit into two. One is a hotel and the other is not. I did not know that there was a difference and I was not informed nor offered the choice when booking. Staff is poorly trained and the room was tiny with no glassware or fridge. The phone did not work even after I had asked them to fix it and was told to fetch my own ice and glassware from the bar, at a charge. Needless to say I will not be going back.

2026-05-14 via Nuitee
B
Bongani couple za
10
Pros:

NA

Cons:

NA

2026-05-14 via Nuitee
P
Puseletso couple ls
10
It was nice and beautiful. I literally enjoyed my stay
Pros:

The breakfast was good, the cleanliness and the hospitality.

Cons:

The drinking water in the rooms was not clean. When i drank it tasted like pure tap water, it even had sediments.

2026-05-14 via Nuitee
T
Thandeka solo_traveller za
9
2026-05-13 via Nuitee
T
Thabile solo_traveller za
9
Always amazing with friendly staff.
Pros:

Delicious

Cons:

Nothing

2026-05-13 via Nuitee
K
Khuzwayo couple za
10
2026-05-12 via Nuitee
J
Jssahwd solo_traveller au
8
2026-05-12 via Nuitee
O
Obakhe couple za
9
2026-05-12 via Nuitee
L
Lucky solo_traveller za
10
Pros:

Everything was excellent 👌

2026-05-11 via Nuitee
B
Bongiwe solo_traveller za
6
Pros:

Everything was alright, the staff was great. Breakfast was alright.

Cons:

The AC unit in my room was just loud.

2026-05-11 via Nuitee
G
Genevieve solo_traveller za
8
Pros:

The breakfast was good, i would have liked some gluten-free options.

Cons:

That there were no gluten-free options

2026-05-11 via Nuitee
S
siyamamkelo solo_traveller za
10
2026-05-11 via Nuitee
N
Nathan solo_traveller za
2
Pros:

Nothing

Cons:

No hot water

2026-05-10 via Nuitee
S
Sibahle couple za
5
2026-05-10 via Nuitee
N
Nosipho solo_traveller za
9
2026-05-10 via Nuitee
N
Nontuthuko couple za
7
Our stay was good please also updgrade swimming pool .
Pros:

Breakfast was excellent

Cons:

No Bar fridge in rooms

2026-05-10 via Nuitee
N
nonduh solo_traveller za
10
Nice place to visit
Pros:

Food and staff was realy goos

Cons:

The carpets nees to be changes or cleaned

2026-05-10 via Nuitee