Renaissance Shenzhen Bay Hotel

Hotels
•
Marriott
9 (16 reviews)
No. 18, Keji South Road, Nanshan District, Shenzhen, Guangdong, 518507 , Shenzhen , CN
86-75586635888

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Facilities

Full-service spa
Fitness facilities
Electric car charging station
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Varied breakfast selection
Great views
Cons:
Poor noise insulation
Soft pillows

Categories

Cleanliness
8.33
Noise insulation issues may affect the overall cleanliness experience.
Service
9.8
Front desk staff provided excellent service and ensured a smooth check-in.
Location
9.34
Conveniently located near the metro with great views of the city.
Room Quality
8.29
Pillows were too soft and noise issues impacted comfort.
Amenities
8.82
Amenities were satisfactory with a good breakfast selection.
Value for Money
9.28
Good value for a branded hotel experience.
Food and Beverage
9.33
Breakfast was very good with varied selection.
Overall Experience
8.8
Overall satisfaction despite some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:28

Property Description

Luxurious Spa and Recreation Amenities
Indulge in relaxation at our full-service spa and unwind in the indoor pool and fitness center.

Dining Options and Bar Experience
Savor delectable dishes at Food Studio or enjoy the convenience of room service. End your day with a refreshing drink at the bar/lounge.

Modern Comforts and Event Spaces
Enjoy complimentary Wi-Fi, LCD televisions, and rainfall showerheads in our spacious rooms. Host successful events in our conference space and meeting rooms.

Experience luxury and convenience at Renaissance Shenzhen Bay Hotel.

Important information:

  • Pool access available from 6:00 AM to 10:30 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 16 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 8.8
A
Anja • family
10
Pros:

The hotel was conveniently located near the metro, making it easy to reach everything. We had a full view of the entire city, both from the reception area and from our room. The breakfast was very good and had a varied selection.

2025-08-31 • via Nuitee
T
tsz kwan
10
物超所值
Pros:

品牌酒店绝不令人失望,登記入住快捷,前台職員Roger服務好十分有禮,感謝他提升房間级别,住宿非常滿意十分舒適,下次必定再次入住

2025-08-29 • via Nuitee
I
Ian
6
Bad noise insulation
Pros:

The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.

2025-08-16 • via Nuitee
K
Kwok Tak Kelvin
8
Family trip
Pros:

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room.

The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan!

The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active.

Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.

2025-06-09 • via Nuitee
Y
YUJU
10
早餐好吃 灣景值得
Pros:

早餐有三文魚班奶迪克蛋 很好吃
又有灣景房 很值得

2025-03-11 • via Nuitee
T
Tomoyuki
10
Pros:

Great

2025-03-09 • via Nuitee
D
Danny
8
Great Location, But Service Needs Improvement
Pros:

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement.

A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting.

The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion.

I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.

2024-12-11 • via Nuitee
K
Kwok Chung Jim • family_with_children
10
Pros:

The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well.
However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.

2024-10-01 • via Nuitee
X
XIONG
10
Pros:

Good

2024-09-07 • via Nuitee
H
Harvey • family_with_children
2
Pros:

房間整潔而且裝修不錯， 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲， 亦聽到隔離房開水喉聲其他聲， 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受， 簡單難以置信

2024-09-03 • via Nuitee
H
Hide
10
很好的親子酒店
Pros:

職員佈置很用心，很大，空間感很好，浴室景色優美，如果單向玻璃會更好，浴缸可以雙人浸浴，設備方便，電話致電服務員很快很好處理需求，二張雙人床偏細，沒有咖啡機，梳化既攬枕有一點污跡，不過沒有用所以無關係，泳池很好親子一流，健身房都很好用，還有打拳用品值得推薦很讚！

2024-08-26 • via Nuitee
S
Shu Wang
6
Pros:

冷氣唔係好得！
網上圖片與實際不符！

2024-07-15 • via Nuitee
C
Chui Shan
10
會想再入住
Pros:

超愛，個高空浴室，房間空間超大～

2024-06-03 • via Nuitee
K
Ken
8
Good location .. can be better ..
Pros:

Stay was good room was clean but toilet not well maintained for such a new hotel
Location is great with train station just below. Often crowded

2024-05-20 • via Nuitee
S
SUNGJIN
10
Pros:

The view from the room was really nice and the hotel food was really good too.

2023-07-02 • via Nuitee
W
Wei • family
10
Pros:

I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful.
I do not have anything about unlike.

2022-10-07 • via Nuitee