Kimpton Sylvan Hotel by IHG

Hotels
•
Kimpton Hotels
8.6 (179 reviews)
374 East Paces Ferry Road NE, Atlanta, Georgia, 30305 , Atlanta , US
1-470-531-8900

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Pets allowed

Facilities

Free bicycles on site
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Parking fees
Inconsistent service at front desk

Categories

Cleanliness
7.65
Several reviews mentioned cleanliness issues, including stains on sheets and unclean showers.
Service
9.15
Positive remarks about the staff and their helpfulness, especially during A/C issues.
Location
9.15
Many reviews highlight the great location, close to various attractions.
Room Quality
8.15
Rooms were generally described as clean and comfortable, though some need updates.
Amenities
8.65
Good amenities reported, including bar and restaurant quality.
Value for Money
8.15
Value perception affected by parking fees, but overall seen as fair.
Food and Beverage
9.15
Food quality praised, especially at the bar and restaurant.
Overall Experience
8.75
Generally a satisfactory experience with notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Luxurious Accommodations
Indulge in comfort with down comforters, Frette Italian sheets, and Smart televisions in our 217 air-conditioned rooms.

Exceptional Dining and Entertainment
Savor delicious meals at The Betty restaurant, enjoy room service, and unwind at 2 bars/lounges. Don't miss the daily complimentary reception.

Premium Amenities
Stay connected with free Wi-Fi, benefit from concierge services, break a sweat in the 24-hour fitness center, and host events in the 6 meeting rooms available.

Book your stay at Kimpton Sylvan Hotel now for a luxurious and convenient experience in Atlanta.

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • General

    Gap period enforced between guest stays - 72 hours

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.6
Based on 179 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.75
I
ingrid
10
Pros:

Lovely hotel. Really comfy and pretty. The Betty restaurant however serves terrible food. Otherwise great spot to stay at when in ATL.

2025-10-12 • via Nuitee
J
Jason Nathaniel
10
Pros:

Nice

2025-10-11 • via Nuitee
G
gina • partner
10
Pros:

Like

2025-10-09 • via Nuitee
J
Jamie • family_with_children
10
Pros:

First time staying at this hotel and it’s fantastic. Check in was a fast and easy process. Very clean lobby and rooms. Rooms are great size and the bathrooms are very roomy. Staff is very kind and always available. I would definitely stay here again.

2025-10-09 • via Nuitee
L
La'Quetta
8
Pros:

The room was great and the staff was amazing. My only complaint is the hotel need better plush pillow.

2025-10-05 • via Nuitee
M
Maria Paula • partner
10
Pros:

Staff was very helpful with everything. Rooms are big and bed very comfortable. Quiet room. Nice view

2025-10-02 • via Nuitee
G
Garry • partner
10
Pros:

Pleased

2025-10-01 • via Nuitee
S
Sandra
10
Pros:

Best place in buckhead.

2025-09-28 • via Nuitee
R
Rose
6
Pros:

Staff at front desk - some were nice, some incredibly unfriendly. Not very helpful. Older, not super clean or kept up. Stayed there because fairly close to the hospital my husband was in. Bar and restaurant were top notch though.

2025-09-27 • via Nuitee
F
FATIMA • friends
10
Pros:

The hotel was very clean and adequately staffed! The rooms were nicely sized and very clean.

2025-09-27 • via Nuitee
J
John
8
Pros:

The shower was not very clean and the water pressure was non existent, but the location was amazing and overall a comfortable stay.

2025-09-23 • via Nuitee
B
Bertha
10
Pros:

The best was comfortable

2025-09-21 • via Nuitee
T
Tamika • partner
8
Pros:

It was a great location however there were a few issues with curtains or blinds broken and waiting 2 hours for an iron and iron board however they compensated the parking for.

2025-09-16 • via Nuitee
T
Tracy • partner
10
Pros:

Fantastic

2025-09-14 • via Nuitee
R
Roberto
10
Pros:

Great value. Lovely and quiet. Awesome and very clean rooms

2025-09-14 • via Nuitee
A
adonna • partner
8
Pros:

I didn’t get benefits. Check in was a process because the computers were done.

2025-09-13 • via Nuitee
C
Crystal
2
Horrible stay
Pros:

Room wasn't clean or inviting like it usually is. Stains on sheets I couldn't wait to leave the the next morning. Staff must've been rushing or short staffed

2025-09-12 • via Nuitee
C
Carter
10
Pros:

Great spot to stay!

2025-09-11 • via Nuitee
D
David
10
Pros:

Alexus was awesome

2025-09-10 • via Nuitee
R
Reis
8
Pros:

Great staff and great location to a cute shopping center with some great options for restaurants. No views of anything (at least from my room on the 8th floor overlooking the parking lot). It was convenient but nothing spectacular. Very comfortable bed and clean room. I will stay there again but wouldn’t necessarily if it weren’t for proximity to my work site.

2025-09-03 • via Nuitee