The Farnam, Autograph Collection

We booked an overnight stay in Omaha and were fortunate to get the penthouse. The staff was beyond impressive, very hospitable and went out of their way to take very good care of us.
The room was very luxurious, the finishes were very nice and the view of the park was perfect.
Thank you staff!!

I stayed here one night when my flight home was cancelled. There is massive construction on the street in front of the hotel. No one was at the door to greet me. I have titanium status but wasn't given an upgrade, only asked if I preferred a high floor. I was not recognized as a Bonvoy member either. The standard room is nice. I was not told about breakfast benefits or given clear directions about self parking. Learned later that it's separate from the hotel. Overall I did not feel welcomed, maybe I came on an off day but definitely had a very different experience from what everyone raved about here. I had such high expectations! Not sure I'll stay here again. I'm staying at another Autograph hotel in March, hoping for a better experience.

Great experience!! Exactly as advertised

Nice

ABSOLUTELY THE BEST HOTEL EXPERIENCE.

The staff from beginning to end were perfect.

Excellent location, right next door to the walkable Old Market area, and walkable to the river front. Clean beautiful facilities with excellent service. All staff greeted us with a smile and conversation. Would not hesitate to stay here next time we're in Omaha.

Amazing and beautiful hotel! Friendly desk staff!

Womderful no word to say

Wow! What an amazing hotel! From the moment you drive up, you are greeted with a smile and help getting your bags out of your car. Check in was easy with more smiles and professional hospitality. We were upgraded to a beautiful suite with floor to ceiling windows. It was truly spectacular and so clean! Every time we entered or exited the hotel, someone was there to open doors and greet us. We ate breakfast both mornings in the restaurant, and the service was outstanding, and the food was delicious. There is a coffee shop that also has great service and great drinks. The elevator system in this hotel is unique, but in a wonderful way. It is so efficient and just plain cool. I have traveled the world and have yet to see an elevator like this. This downtown area of Omaha is filled with great restaurants, coffee shops, and boutiques. We felt safe everywhere we went. I have been blessed to stay in some amazing and beautiful hotels and resorts throughout the world, and I may have found one of my all-time top 5 choices right in Omaha. The Farnam excels at customer service, and this autograph hotel is simply stunning.

Many thanks to Sam for honoring my ambassador status by the beautiful upgrade.. The hotel and room were absolutely lovely and I would stay here again in a heartbeat!

I would come back to Omaha just to stay here. The staff was so friendly and kind and polite. The rooms were large and beautiful and the location can’t be beat for walking around old market. This place was the highlight of our stay. Cannot recommend enough.

I really felt welcome, they treated me in a way that made me feel like family and that’s not hospitality I experience often. It was a wonderful change from the usual courtesy from chain hotels and resorts. They were great at communicating, held good conversations and met needs I didn’t know I needed.

The entire staff were fantastic!

Finest place in Omaha

Love it. I asked if i could use a cart for our luggage and an employee said " I come with it." They loaded everything up and showed us to our room. Room was clean and everything works. I feel safe as your key card restricts you to access your floor only. Great restaurants nearby.