DoubleTree by Hilton Kyoto Higashiyama

Hotels
Doubletree by Hilton
9.2 (508 reviews)
Higashiyama-Ku Honmachi 1-45 , Kyoto , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Noise issues
Limited metro accessibility
Minor cleanliness concerns

Categories

Cleanliness
8.45
Mixed feedback on cleanliness with some mentions of noise and need for better attention.
Service
9.95
Staff are repeatedly praised for their friendliness and helpfulness.
Location
9.45
Great location for visiting local attractions and accessing transport.
Room Quality
9.45
Rooms are described as spacious and well-furnished.
Amenities
9.45
Amenities including a public onsen and clean facilities are well received.
Value for Money
8.95
Good value based on positive feedback on the overall experience.
Food and Beverage
8.45
Breakfast is mentioned positively, but some guests had preferences not fully met.
Overall Experience
9.45
Overall positive reviews with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Luxurious Accommodation in Kyoto

Convenient Location: Situated just 1.1 km from Sanjusangen-do Temple, DoubleTree by Hilton Kyoto Higashiyama offers easy access to popular attractions like Samurai Kembu Kyoto and Gion Shijo Station.

Modern Amenities: Enjoy a comfortable stay in rooms equipped with a kettle, private bathroom with premium toiletries, and air conditioning. The hotel also provides a fitness centre for your convenience.

Multilingual Support: With staff fluent in English, Spanish, Italian, and Japanese, you can expect excellent service and assistance throughout your stay.

Experience the perfect blend of comfort and convenience at DoubleTree by Hilton Kyoto Higashiyama. Book now for an unforgettable stay in Kyoto.

Important information:

Children aged 0–11 years can stay free of charge but incur a breakfast charge of ¥1,900 per child/night when breakfast is included in the rate.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs JPY 1000 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 508 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
N
Nuttanun family_with_children th
10
2026-02-12 via Nuitee
顕司 couple jp
9
良かった。
Pros:

設備、ジムがあり、大浴場が良かった。

Cons:

館内説明が少し不十分

2026-02-12 via Nuitee
J
Jeroen solo_traveller nl
9
2026-02-11 via Nuitee
A
Alan couple us
10
2026-02-11 via Nuitee
J
John family_with_children au
9
I'll come back again for sure!
Pros:

Breakfast is good, overall it's a good choice for staying in Kyoto, hightly recommended.

Cons:

not really

2026-02-09 via Nuitee
H
Ho Sum couple hk
8
2026-01-29 via Nuitee
J
Jonathan couple cl
10
2026-01-29 via Nuitee
Y
Yuki couple jp
8
2026-01-28 via Nuitee
M
Martina extended_group se
10
Pros:

Possibilità di avere in prestito il passeggino ( ci hanno salvato la vacanza a Kyoto), posizione, staff super gentile, colazione ottima.
Stanza molto spaziosa.

2026-01-27 via Nuitee
O
orhan couple tr
10
2026-01-27 via Nuitee
今泉 solo_traveller jp
10
2026-01-25 via Nuitee
A
Alison extended_group au
10
Beautiful - first time in Kyoto and an amazing place to enjoy it!
Pros:

Great location, beautiful hotel, helpful
Staff. Rooms and facilities modern, clean and very comfortable.

Cons:

Nothing

2026-01-23 via Nuitee
J
Johanna couple de
7
Pros:

Good location, Onsen included, good breakfast, nice rooms.

Cons:

We had payed everything upon arrival and they wanted to charge us more afterwards. We had to argue with them that that was not correct which took about 20 min. Luckily we had planned enough time, otherwise we would have missed our train.

2026-01-19 via Nuitee
H
HUI LI couple sg
9
2026-01-19 via Nuitee
N
Nikolaos couple de
7
2026-01-19 via Nuitee
D
Dipika family_with_children in
10
Overall good staff
Pros:

Room

Cons:

No food option for Indians
So many Indians stay there
Breakfast all non veg options

2026-01-19 via Nuitee
L
Lahiru couple lk
9
2026-01-19 via Nuitee
J
Jeroen solo_traveller nl
10
2026-01-19 via Nuitee
P
Po couple gb
8
Great location and lovely looking hotel
Pros:

Location was very good, close to the subway (Kiyomizu-Gojo: Keihan Mainline) and amenities. Check-in was very professional and the complimentary cookies were amazing. I wish I had bought some. Breakfast had a good selection, but the restaurant seats were tight.

Cons:

The pillows were uncomfortable, and the floor space was small, only enough space to open a large suitcase and not to walk about. Noisy due to the location, next to the main road, and I remember being woken up by traffic early in the morning.

2026-01-19 via Nuitee
T
Terelyn couple au
10
Will definitely go back to Double Tree Hilton and recommend highly to family and friends
Pros:

Reception staff were amazing
Very kind and helpful

2026-01-19 via Nuitee