Holiday Inn Express and Suites Griffin by IHG

Hotels
•
IHG
9.3 (107 reviews)
1361 N Expressway, Griffin, Georgia, 30223 , Griffin , US
+1 678-408-6693

listing image 1
Show all photos

Facilities

Elevator
Free breakfast
Express check-out
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Rooms and property consistently reported as very clean
Extremely comfortable beds and bedding
Friendly, accommodating and helpful staff (notably night desk clerk)
Excellent breakfast and lobby coffee/cookies
Convenient location next to shopping
Accessible rooms and available parking
Quiet rooms and good showers
Cons:
A few service failures: lockout delay and unsatisfactory cancellation/refund handling
Isolated maintenance issue: hole in ceiling and water dripping in a room
Occasional small staff rudeness (coffee creamer incident)

Categories

Cleanliness
9.1
Multiple reviewers call the hotel and rooms very clean/spotless and smelling fresh; one report of a ceiling hole and water intrusion lowered the score slightly.
Service
9
Many comments praise friendly, fast and accommodating staff (notably a helpful night desk clerk); a few negative service incidents (locked out 15 minutes with no compensation, a rude staff interaction, and a refund dispute) reduce the score.
Location
9.5
Frequently described as very convenient and next to a shopping center; reviewers highlight easy access and practical location for stays.
Room Quality
9.6
Consistently praised beds/pillows as extremely comfortable, quiet rooms, good showers and accessible rooms with handrails; isolated maintenance issue noted but overall room comfort is excellent.
Amenities
9.2
Good on-site amenities reported: hot breakfast, coffee and cookies in lobby, business center assistance, parking and accessible rooms; generally well maintained and stocked.
Value for Money
9
Several guests mention great rates and good value for last-minute bookings; one guest complained about cancellation/refund handling which modestly lowers the score.
Food and Beverage
9.8
Breakfast repeatedly described as excellent, fresh and exceeding expectations; lobby coffee and cookies also praised—strong positive sentiment overall.
Overall Experience
9.2
Majority of stays described as great, enjoyable and highly recommendable with excellent staff and comfort; a few service/maintenance problems tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Recreation Opportunities

Complimentary Amenities

Convenient Location

Book your stay at the Holiday Inn Express and Suites Griffin, an IHG Hotel, conveniently located near popular attractions and offering a range of complimentary amenities for a comfortable stay.

Important information:

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

9.3
Based on 107 reviews
Cleanliness: 9.1
Service: 9
Location: 9.5
Room Quality: 9.6
Amenities: 9.2
Value for Money: 9
Food and Beverage: 9.8
Overall Experience: 9.2
L
Leslie
10
Nice place to stay
Pros:

The breakfast had the usual fare of bacon, sausage, eggs, biscuits, cereal, waffles and breads. It was hot and they kept everything filled. The hotel was very clean, as was the room. Smelled fresh and clean throughout.

2025-10-12 • via Nuitee
M
Mark
10
Pros:

Excellent front desk staff, easy check in. Great coffee and cookies in the lobby. Breakfast was super and the room was really good, clean, nice shower.

2025-10-10 • via Nuitee
K
Kristen
10
Best beds and pillows EVER
Pros:

Parking was easily available and accessible, room was spotless, and front desk staff were fast and friendly! Holiday Inn Express always has the MOST comfortable bed and pillows ever. Pretty sure we sleep better here than we do at home! We had to make this reservation only a few hours before our stay due to a death in the family. We were so happy they had a room available and at a great rate!

2025-10-01 • via Nuitee
B
Benjamin
10
Great Stay
Pros:

First time staying at this property, really enjoyable experience. The room and areas were very clean and presentable. Staff personnel were professional yet friendly. Great stay!

2025-09-14 • via Nuitee
A
Allison
10
Pros:

Excellent property, Breakfast exceeded my expectations.

2025-09-12 • via Nuitee
C
Chris
10
Awesome hotel and service
Pros:

The best part of the stay was the night desk clerk on Saturday and Sunday. He was so nice to our elderly aunt it totally made her trip. Thank you and I just wish I had gotten your name. He also helped me with the computer in the business center.

2025-09-09 • via Nuitee
C
CHRISTOPHER
10
Pros:

Quiet, safe and they put me in a room where I could see my cargo.

2025-09-04 • via Nuitee
N
Norman
10
Pros:

The hotel was clean and the staff were incredibly accommodating. The hotel is next to a shopping center which was really convenient. If we go back to Griffin, we will definitely choose this hotel again.

2025-09-04 • via Nuitee
C
Cynthia
10
Pros:

It was clean and quiet

2025-08-31 • via Nuitee
S
Sharon • family
6
Pros:

We got locked out of our room because of a malfunctioning door clamp. It took the hotel staff about 15 minutes to get in. They didn't give us any discounts or consideration.

2025-08-31 • via Nuitee
J
Joanne
8
Pros:

Staff was friendly and accommodations were great!

2025-08-28 • via Nuitee
S
Stephanie
8
Pros:

Great stay, very convenient location.

2025-08-18 • via Nuitee
J
Jessica
6
Good
Pros:

Bed was amazingly comfortable the beds are just like sleeping in clouds the only thing i did not like is that when i asked a staff that was cleaning the floors in the lobby if he could get some more coffee creamer he said no you are okay we dont have anymore. I was like ???? Okay that was rude lol but other than that everything was amazing great

2025-08-13 • via Nuitee
Y
Yanyun • family
10
Pros:

Very clean, very friendly staff, good breakfast comfortable room

2025-08-13 • via Nuitee
D
Denise
8
Dee
Pros:

Food was excellent and plenty. The bed comfort was good.

2025-08-10 • via Nuitee
J
Jesus Rogelio
10
Pros:

None for now

2025-08-07 • via Nuitee
W
William • family
8
Pros:

Breakfast was good and fresh and staff were helpful

2025-08-06 • via Nuitee
M
Michael • family
10
Pros:

I was here for a funeral , the property was excellent

2025-07-26 • via Nuitee
J
Jessica
10
The best ever
Pros:

Everything was excellent I didnt want to leave, bed was absolutely comfortable, sheets were amazingly comfy, food was very good and perfect variety breakfast, staff was absolutely amazing surpassingly great cs and the best of all the showerhead function was amazing it came out so sooting and calm made me feel like at a spa it was the best showerhead in the world lol i swear and the view was amazing

2025-07-16 • via Nuitee
J
Joshua • family
2
Pros:

I didn't get the chance to stay and the hotel was never honest about refunding my cancellation.

2025-06-30 • via Nuitee