Hemak Suites

Hotels
•
Savanna Sunrise
Keekorok Road Hemak Plaza, 4th Floor, Nairobi, 00400 , Nairobi , KE
254-7-33280000

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Facilities

Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance
24-hour business center
Conference center
Free self parking
Airport transportation - pickup (surcharge)
Secured parking
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly front desk staff
Overall security
Cons:
Poor cleanliness
Unhelpful service
Undesirable breakfast

Categories

Cleanliness
3.86
The cleanliness was lacking, specifically mentioned with the need to ask multiple times for basic items.
Service
5.33
Mixed sentiment; front desk was generally kind, but there were issues with being helpful.
Location
4.87
Standard quality for this hotel tier.
Room Quality
4.82
Standard quality for this hotel tier.
Amenities
4.85
Standard quality for this hotel tier.
Value for Money
3.81
For the price, there are better options available.
Food and Beverage
2.86
Breakfast was extremely undesirable.
Overall Experience
4.83
The overall experience was average with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:41

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and tour/ticket assistance during your stay at Hemak Suites.

Dining Options: Indulge in delicious meals at the hotel's restaurant, Hemak Caffe, or grab a bite at the coffee shop/cafe. Room service is also available during limited hours.

Featured Amenities: Benefit from a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities include a conference center and a meeting room.

Unwind in one of the 28 guestrooms with flat-screen TVs and complimentary wireless internet. For a fee, savor daily continental breakfasts. With a prime location near top attractions, Hemak Suites in Nairobi is the perfect choice for your stay. Book now for a memorable experience!

Important information:

  • No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JKI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 3.86
Service: 5.33
Location: 4.87
Room Quality: 4.82
Amenities: 4.85
Value for Money: 3.81
Food and Beverage: 2.86
Overall Experience: 4.83
D
Dereck
6
Pros:

security was overall kind front desk hit a mess on being helpful. Had to ask for soap multiple times and breakfast was extremely undesirable.. for the price you can find better

2025-06-28 • via Nuitee
T
Terry
6
Pros:

The property was in a tricky to get to area, the power goes out often while I stayed there. The surrounding area is only for the brave. But even after all that I would stay there cause the staff is great, the room is clean, and the dinning is fantastic. If you don’t mind a little noise, maybe a little reading when the power goes and a real experience of Kenya, this is the place to start with.

2024-04-25 • via Nuitee
M
Michael
8
Pros:

I enjoyed my stay at Hemak the only downside is the noise at night but that’s not their fault it’s the sorrounding area . Anyways I love the convince of the hotel .

2024-03-16 • via Nuitee
J
Judith Ruth • family
2
Pros:

We did not go inside. There was a roll-down security gate like you see in bad parts of town. A guard stood outside and would let you in through a door in the gate. You could not see the actual entrance behind the gate. It was just dark behind the gate. Also on a very busy and congested street. Loud music and street noise. The driver that picked us up for our tour did not want us to stay there. He brought us to the Best Western which was terrific.

2023-03-14 • via Nuitee
S
Suzanne • friends
2
Pros:

our driver drove us to the property and it was in such a bad neighborhood he would not let us out of the car. There was no hotel sign and chainlink fence and gate to go in and there were three thugs by the gate to let you in. It was dark no lighting and people were in the streets partying and yelling and I was scared to get out of the car. We had paid and went to stay at another hotel!

2023-03-10 • via Nuitee
R
reginald
4
Pros:

No hot water

2021-09-13 • via Nuitee