Casa Cipriani New York

Hotels
9.1 (121 reviews)
10 South Street , New York , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Elegant decor
Friendly service
Gorgeous views
Historical significance
Cons:
High prices
Inconsistent service at breakfast
Noise from ferries

Categories

Cleanliness
8.35
General cleanliness perceived positively with no major complaints.
Service
9.85
Service was highlighted as friendly and helpful, enhancing overall experience.
Location
9.35
Historical location praised for its unique charm, but noted as pricey.
Room Quality
9.55
Rooms described as having a gorgeous water view and elegantly decorated.
Amenities
8.85
Amenities were appreciated but with notes of some areas needing improvement, like service confusion.
Value for Money
8.35
Price issues noted, particularly regarding perceived value.
Food and Beverage
8.85
Quality of food was good but prices were high; breakfast service was inconsistent.
Overall Experience
9.65
Overall experience cited as magnificent with strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

Step into luxury at Casa Cipriani New York, where a fitness center, sauna, and concierge service await you. Unwind in the shared lounge or on the terrace, and enjoy a drink at the hotel's bar.

Exquisite Dining Options

Indulge in a culinary journey at our restaurant offering American, Italian, and Seafood cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and kosher options available upon request.

Prime Location

Located just minutes away from iconic landmarks such as the National September 11 Memorial & Museum and One World Trade Center, Casa Cipriani New York offers convenience and luxury in the heart of the city.

Experience the epitome of luxury and convenience at Casa Cipriani New York. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$75 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 121 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 9.55
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.65
M
Mehmet • extended_group • tr
10
Harika
Pros:

Çok temizdi

2026-07-20 • via Nuitee
E
Engin • couple • tr
9
2026-07-18 • via Nuitee
K
Kevin • couple • fr
9
Pros:

Thank you for everything and for making this moment so special for us.

2026-07-09 • via Nuitee
F
foxesandwolves • Friends getaway
4
A cosy spot let down by rude staff
Pros:

First of all, the good things: the renovated building, which takes up half of an old ferry port, is beautiful. The look is early twentieth century nautical, with porthole mirrors on the doors, lacquered dark wood in the corridors and bathrooms, and beautiful art deco designs in the club. What’s more, the gentlemen who dealt with luggage, some of the front of house staff, the housekeeping staff we chatted to, and the waiting staff at breakfast were really lovely—welcoming and kind and fun!

But sadly the stay was badly let down by some of the other staff. The property has a strict policy that you can’t take any photos anywhere in any of the public areas, whether or not there are other guests around. However, there are no signs to tell you about this, nor are you informed about it at check-in. Despite it being an unusual policy, it seems you are supposed to simply sense it on the basis of nothing whatsoever. We came back to the hotel around 10pm on our first night and the lobby was empty of guests, so we went to take a couple of photos of the room as a nice record to look back on, unaware that this wasn’t allowed. Before we could so much as raise our camera phones, one of the receptionists started shouting at us in a hectoring manner as if they were speaking to a naughty schoolchild or misbehaving dog. It became clear they didn’t think we could possibly be staying there, shouting incredulously and patronisingly ‘are you even staying with us?’. We were, of course, but either way, it was a completely unacceptable way to speak to anyone, guest or visitor.

However, they only mentioned that photography is forbidden in the lobby, so when we got to breakfast in the morning, and the restaurant area was deserted, we took a couple of photos as well. The maitre d’ approached and said, ‘I’d like to remind you of the photography policy’. I explained that no one had told us of any such policy, and they said very rudely ‘well, I’m telling you now’. I completely understand why they might wish to have such a policy, since they seem very attached to their celebrity guests, for whom the property seems largely designed, and perhaps it’s even reasonable not to advertise you have it or inform people in advance of infractions what the policy is; what isn’t reasonable is to have the policy, fail to advertise it, and then rudely tell off guests who’ve paid a lot to stay there for a special occasion for violating the unspoken policy, making them feel unwelcome and belittled.

It’s a real shame, as this could be a lovely, cosy place to stay with a unique vantage point over the water to Brooklyn and Governors’ Island. I’d suggest the management ask the housekeeping staff and waiting staff to train some of the reception staff and the maitre d’ how to be kind and welcoming and light-hearted with people who come to stay with them. I’ve stayed in many hotels, some at the Casa Cipriani price point, some above, some below, and I’ve never once been spoken to as I was during this stay.

2026-07-08 • via Tripadvisor
M
Michela • solo_traveller • it
9
Eleganza e tranquillità
Pros:

Meraviglioso

Cons:

Purtroppo si sentono molto i traghetti soprattutto alle 6 di mattina

2026-07-06 • via Nuitee
P
Patricia • extended_group • pt
9
Pros:

Do quarto , da cama , do jantar.

Cons:

Pequeno almoço não foi muito bom e o serviço também não.

2026-06-23 • via Nuitee
B
Boakye • couple • gh
9
Exhilarating experience. Always a go to!
Pros:

Very different from any place in the New York. Calm
Environment, good people and Serene spaces.

2026-05-31 • via Nuitee
N
Nil • extended_group • us
10
2026-05-07 • via Nuitee
S
Spiro • family_with_children • bg
9
In short: a lot of pretension and posturing, but even the most basic elements fall short of acceptable quality.
Pros:

Nice historical building. Nice SPA. Classic stylish design. Delicious breakfast.

Cons:

First, I am genuinely unpleasantly surprised by the hotel’s policy of not allowing guests under the age of 21 in the restaurant after 5:00 PM, while offering room service as compensation — this, in itself, feels like a poor joke. The hotel’s location is quite isolated, and it is reasonable to assume that guests often choose it primarily because of the restaurant and the Cipriani culinary reputation. I simply cannot understand how anyone thought it was a good idea to drive away customers in this manner.

Second, the expectations are set very high — elegant atmosphere, dress code, club-like culture — yet in practice, they were unable to prepare even a basic cappuccino properly. The foam was simply poured into the cup without any consistency, not to mention any form of presentation, and to top it off, it was spilled into the saucer during service. The taste was quite unpleasant. One might overlook this at Starbucks, but for a name like Cipriani, it is frankly shocking.

Third, the beautiful terrace bar was under renovation, which is disappointing in itself.

2026-04-15 • via Nuitee
R
Rafał • couple • pl
10
Pros:

Charakter nieruchomości oraz obsługa

2026-04-08 • via Nuitee
B
Berin • couple • tr
10
2026-03-15 • via Nuitee
G
Gabriele • family_with_children • ae
9
Se cerchi il di più, qui c’è
Pros:

Tutto bello, esclusivo e respiri a New York lo stile italiano con glemur ed eleganza

Cons:

Il traghetto che è molto rumoroso sotto la finestra della stanza.

2026-03-02 • via Nuitee
N
Nikola • extended_group • rs
10
2026-02-10 • via Nuitee
E
Elizaveta • solo_traveller • gb
3
2026-01-19 • via Nuitee
M
Mary • couple • us
10
2026-01-08 • via Nuitee
T
TheCowlaugh • family_with_children • us
9
2025-12-18 • via Nuitee
M
MYRIAM • couple • es
9
2025-12-15 • via Nuitee
R
Robert • couple • us
10
Elegant ocean liner vibes without the sea sickness !
Pros:

Views and decor were an 11 out of 10! Service was too notch -we found staff very friendly

Cons:

Nothing

2025-12-12 • via Nuitee
S
Shaden • couple • eg
10
2025-12-05 • via Nuitee
A
Ali • family_with_children • sa
8
تجربة جميله لكن لن تتكرر
Pros:

الفندق يقع داخل مبنى تاريخي تم تشييده قديماً. كان يستخدم لفتره طويلة كنقطة انطلاق للعبارات المتجهة إلى بروكلين، يعني الفندق متمسك بلمسات المبنى الأساسي،

موقع الفندق حليل لكن السعر مبالغ فيه جداً

Cons:

المشكله صوت العبارات (الفندق مجهز سدادات أذن)

ما أعجبني بكل صراحه بعد تسجيل الخروج وصلتني الفاتوره على الإيميل وكان فيها رسوم إضافيه لغرفة ثانيه، تواصلت معهم على البريد بدون رد، بعد ما توصلت هاتفياً حلوا المشكلة خلال 24 ساعه بدون حتى رسالة اعتذار… طبعاً شي مؤسف الي حدث ولا أتوقع انه مقصود أبداً…

2025-11-28 • via Nuitee