Residence Inn by Marriott Louisville Old Henry

Hotels
Residence Inn
9.8 (271 reviews)
2510 Terra Crossing Blvd , Louisville , us

Children allowed

Facilities

Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
Noise from outside
Inconsistent bed comfort
Mediocre coffee

Categories

Cleanliness
9.49
Rooms were reported clean, but noted cleaning issues with some beds.
Service
9.99
Staff is friendly and accommodating based on multiple reviews.
Location
10
Good location with easy access to downtown and nearby amenities.
Room Quality
9.95
Rooms are spacious and comfortable, with nice amenities.
Amenities
10
Amenities including kitchen facilities and a basketball court are appreciated.
Value for Money
9.97
Generally considered good value given the amenities and location.
Food and Beverage
9.01
Breakfast was decent but coffee was criticized; could use improvement.
Overall Experience
10
Overall good experience with some noise issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:22

Property Description

Modern Amenities
The Residence Inn by Marriott Louisville Old Henry offers modern amenities including air conditioning, a fridge, a dishwasher, and a coffee machine in each room. Enjoy the convenience of a bath or shower, free toiletries, and a work desk during your stay.

Nearby Attractions
Located close to major attractions, guests can easily visit the Kentucky Center for the Performing Arts, Louisville Mega Cavern, and the Muhammad Ali Center. With the Louisville Zoo and Slugger Museum nearby, there's no shortage of entertainment options.

Convenient Location
Conveniently situated just a short distance from Louisville International Airport, this hotel provides easy access to popular destinations like KFC Yum! Center and Louisville Science Center. Experience comfort and convenience at Residence Inn by Marriott Louisville Old Henry. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

Location

Guest Reviews

9.8
Based on 271 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.95
Amenities: 10
Value for Money: 9.97
Food and Beverage: 9.01
Overall Experience: 10
W
Werner extended_group us
1
AWFUL. DIDNT EVEN GET TO STAY.
Pros:

Booking cancelled our reservation without telling us. Disgusting excuse for customer service.

Cons:

The front desk employees were super rude not helpful didn’t care that we drove 4 hours and had no where to stay. No one called to inform me that they cancelled our room that was booked for months.

2026-05-08 via Nuitee
P
Pintz family_with_children us
10
2026-04-17 via Nuitee
J
Jessica family_with_children us
10
Pros:

We loved our room and location

2026-04-01 via Nuitee
N
Nicholas family_with_children us
9
2026-03-18 via Nuitee
D
Dana couple us
10
Pros:

Clean and comfortable

2026-03-14 via Nuitee
M
Maidelis family_with_children us
10
2026-03-02 via Nuitee
D
Dana couple us
10
2026-02-24 via Nuitee
A
Andrea couple us
10
2026-01-19 via Nuitee
C
carolsB2033AC Solo travel
2
Unusual for a Marriott property.
Pros:

Noisy. Poor management. Minimal maid service. Extended stays are discouraged. Convenient to a grocery store. Airport not close by.

2026-01-18 via Tripadvisor
N
Nancy couple us
10
Nice stay and would happily book again.
Pros:

Good location for our Bourbon trail trip.

Cons:

We did ask to move our room after first night as facing freeway and noisy. They happily moved us to face other side and very quiet.

2025-11-11 via Nuitee
M
Misty extended_group us
10
Pros:

Friendly staff and very clean

2025-11-03 via Nuitee
G
gkokesson Family Wilmore, Kentucky
8
Great location and decent hotel
Pros:

There’s a lot to like about this hotel. The rooms are big, comfortable, and with nice amenities. I particularly appreciated the full refrigerator and kitchen. The shower was good and the bed was comfortable. The location of the hotel is excellent. There’s a Publix next door and other restaurants a short drive away. The hotel is near highways. We were able to get downtown Louisville in 20 minutes.

The breakfast was decent, but nothing spectacular. The coffee is deplorable. It’s not that hard to offer good coffee. I ended up finding a coffee shop a short drive away. We also heard a lot of traffic noise during the night.

2025-09-29 via Tripadvisor
E
Emily family
10
Pros:

We arrived late after a wedding and checked in quickly, Our room was very clean and the perfect size for a family of 5.

2025-09-26 via Nuitee
C
cindyl896 Business La Plata, Missouri
10
Only place to stay from now on!
Pros:

We stayed one night and I wish we could have stayed longer. We had a huge one bedroom unit. The bed was comfortable but the entire hotel is exceptional! I can overlook a lot of issues but cleanliness is not one and this hotel nailed it! The staff is friendly but Max is great!
This should be 5+ stars

2025-09-25 via Tripadvisor
E
Elizabeth partner
10
Pros:

Room was very clean and comfy. The staff were all very friendly. It’s a 20-25 minute drive to the Expo Center and downtown Louisville. Place has a small basketball court too! There’s a grocery store right next door as well which was super convenient.

2025-09-22 via Nuitee
M
Moniqua
10
Pros:

Hotel is great

2025-09-21 via Nuitee
S
sherrie couple us
10
2025-09-15 via Nuitee
L
lorainea972 Couples Centennial, Colorado
10
Would Stay again
Pros:

Everything was great. Especially loved being able to watch HBO for free. The breakfast variety was better than anticipated.

2025-09-13 via Tripadvisor
P
Patty
10
Pros:

Very quiet, clean, staff was very helpful

2025-09-12 via Nuitee
T
Trista partner
10
Pros:

Clean, friendly staff

2025-09-02 via Nuitee