Aloft by Marriott Lubbock

Hotels
•
Aloft
8.2 (542 reviews)
2909 Iola Ave , Lubbock , us
+1 806-993-0802

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Inadequate cleanliness
Overpriced
Poor room design

Categories

Cleanliness
6.78
Overall cleanliness of the common areas were inadequate, and used paper coffee cups were not replaced.
Service
9.25
Staff was friendly and accommodating.
Location
9.79
Great location for visiting the area.
Room Quality
8.24
Room design was strange, and some amenities were lacking.
Amenities
7.77
Shower wasn't working properly and breakfast was not complimentary.
Value for Money
7.23
Rooms were overpriced compared to expectations.
Food and Beverage
7.78
No complimentary breakfast; other amenities were average.
Overall Experience
8.75
Overall experience was mixed; location was a highlight, but room issues affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Situated in Lubbock, just 8.7 km from Jones AT&T Stadium, Aloft Lubbock offers a central location for guests to explore the city.

Well-Equipped Rooms: Each room at Aloft Lubbock features a desk, flat-screen TV, private bathroom, and complimentary bed linen and towels for a comfortable stay.

Leisure and Fitness: Guests can enjoy free bike rentals, a fitness centre, and a bar on-site. Additionally, the hotel offers billiards for entertainment and car hire services for convenience.

Experience a blend of modern comfort and convenience at Aloft Lubbock. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Location

Guest Reviews

8.2
Based on 542 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 8.75
T
Tina • family_with_children • us
8
2026-08-03 • via Nuitee
S
Sasha • family_with_children • us
7
Pros:

Location is great and clean

Cons:

Workout equipment, computer and pool were all out of service. Shower wasn’t draining so had to call for a repair.

2026-07-24 • via Nuitee
F
Flanagan • solo_traveller • us
10
Pros:

Usually you hear doors closing, people talking, not one peep... everything was clean. Everytime I saw an employee they smiled and were welcoming. The parking lot is enclosed mostly, and surrounded by a clean strip mall with food and shopping.

2026-07-21 • via Nuitee
A
Alphonso • couple • us
10
2026-07-20 • via Nuitee
B
Brittany • family_with_children • us
2
Pros:

Dirty hotel

Cons:

Cleab

2026-07-06 • via Nuitee
S
Sandy • couple • us
7
Staff was super friendly. Location was great, but they could improve on making sure things are ready for guests.
Pros:

Location. Close to shopping/restaurant. Walking distance.

Cons:

Refrigerator didn’t work. Not super clean, but okay. Ice maker on our floor didn’t work. Elevator broke while there. Luckily we were not in it when it broke or we would have been late for very important ceremony. No continental breakfast. Don’t care for sliding barn doors for bathroom areas. Not very private.

2026-06-28 • via Nuitee
G
Guadalupe • couple • us
10
The room was comfortable, the front desk guy was very nice and helpful. Thanks Great job👏
Pros:

I didn't have breakfast

Cons:

Everything was great

2026-06-13 • via Nuitee
C
cneisent • Family
8
Loved it!
Pros:

We loved this hotel! Good price, perfect location to restaurants and other activities. Really enjoyed the atmosphere, my boys had a great time playing pool in the lobby all weekend.

2026-05-13 • via Tripadvisor
L
Lary • couple • us
2
Complete lack of concern and total disdain for someone only caring to share issues with room that needed to be corrected
Pros:

Location.

Cons:

Accommodation and therefore the price. Once 2 of 9 electrical outlets worked, light around mirror in bathroom did not work, and deadbolt on door did not work. I attempted to share with front desk staff upon checkout and they said I did not know how to work it and walked away behind a glass locked door.

2026-05-04 • via Nuitee
J
Jair • couple • us
10
2026-04-21 • via Nuitee
J
Joseph • couple • us
7
Pros:

Maid service never came by. No towels etc

Cons:

No maids

2026-04-20 • via Nuitee
M
Matthew • couple • us
3
2026-04-16 • via Nuitee
G
Guide67113167688 • Business • United States
6
Limited work space and lighting.
Pros:

Business Traveler Review (3–4 Star U.S. Hotels)

Hotel Type: Business / 1–3 nights
Stayed: 2nights
Room Type: King Guest Room

Business Traveler Score: 39/ 50

Work Setup: 2 /5
WiFi: 5/5
Noise: 4/5
Bed Comfort: 4/5
Food Nearby: 5/5
Check-in: 5/5
Parking: 4/5
Room Condition: 3/5
Shower: 4/5
Value: 3/5

Score Meaning:
45–50 → Excellent business hotel
38–44 → Reliable repeat stay
30–37 → Acceptable
Under 30 → Avoid

Pros:
• WiFi speed will support business meetings and is free as long as you join Marriott BonVoy.
• Parking is Free.
• There are ample electrical and USB outlets. On the wall next to the "desk" and on both sides of the bed.
• In room safe.

Cons:
• Very small workspace. It just a very small freestanding table. Will hold your laptop and an iPad. Not a whole lot more. No lighting over the table.
• No microwave.
• No Ironing board / iron.

Business Traveler Verdict:
For a business traveler that has no need for a desk or good lighting in the room. If your business is elsewhere and you are here only for the room, this will work. There was very light traffic noise occasionally, nothing distracting. Never heard a peep from any room next door. But, I don't think I had any neighbors. AC works fine. has a typical wall mounted unit controlled from a a panel near the door. No long wait times at the elevator and the elevators were quiet.
The hotel has a very comfortable lounge area in the lobby with a bar serving cocktails and light fair. The fitness center is open around the clock and is well equipped.

Room Tip:
Highest possible is consistently the most quiet.

Would I stay again?
Only if convenient. No other better choices. Or I'm not here on business. Would be a good hotel for a couple to get away to Lubbock.

2026-04-12 • via Tripadvisor
A
Ashton Baylee • solo_traveller • us
3
Cons:

The staff was extremely rude and argumentative and unhelpful from the moment I walked in. I had a long day at the hospital taking care of an ill family member all day when I realized I wouldn’t be able to make it home due to being too long of a drive I booked my room around 9pm. I scheduled it for the day of so the room would be ready when I arrived. When I arrived around midnight, which was when my family member was stable enough for me to feel comfortable to leave and get some sleep, the staff was rude and dismissive. The lady took my ID and then informed me she could not find my room reservation and that due to me showing up past midnight they didn’t have to grant me a room and that I still had to pay. She said the only way I would be able to secure a room that night would be to reserve and pay for another. I explained that I had just reserved it hours ago and she said that was not her problem to deal with that I needed to speak with booking.com. I then called booking.com where they sent an email to the hotel. When I notified them an email had been sent from booking.com she then said she found my reservation and that it was due to looking up the incorrect name. I told her that I provided her my ID so I’m not sure how that was the cause of the issue. When they finally issued me my room number I went upstairs to my assigned room and their were already occupants in that room that I had startled by trying to get enter. I had to then go back down stair, where the lady corrected the mistake and assigned me to a new room.

2026-04-12 • via Nuitee
J
Janie • couple • us
10
Pros:

Room was comfortable and close to stores to do some shopping!

Cons:

Not having a microwave.

2026-04-08 • via Nuitee
G
Gonzalez • couple • us
8
2026-04-01 • via Nuitee
A
Amanda • family_with_children • us
10
2026-03-19 • via Nuitee
V
Veronica • couple • us
8
2026-03-16 • via Nuitee
D
David • couple • us
10
2026-03-02 • via Nuitee
F
Frances • couple • us
10
Great Hotel
Pros:

Very friendly staff, even remembered me from last visit. Very comfortable, great location

Cons:

For this weekend pricier than in the past

2026-02-08 • via Nuitee