Ruby Ella Hotel Cologne by IHG

Hotels
9 (8053 reviews)
Hohenzollernring 79-83 , Cologne , de

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Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Modern rooms
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Heating problems
No fridge in rooms

Categories

Cleanliness
8
Some reviews indicated cleanliness issues, such as unclean rooms and absence of regular housekeeping.
Service
10
Many guests praised the friendly and professional staff, highlighting personalized service.
Location
9.5
The hotel has a great location, close to various attractions and conveniences.
Room Quality
8.5
Mixed reviews on room quality; some described modern features while others noted heating issues.
Amenities
8.5
Good amenities mentioned, but lack of a fridge and some expected facilities were noted.
Value for Money
8.5
Concerns about not receiving value for money, especially regarding room quality.
Food and Beverage
9.5
Breakfast received high praise across several reviews.
Overall Experience
9.5
Most reviews were positive overall, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:35

Property Description

Prime Location in Neustadt Nord District:
Located just a stone's throw away from Cologne Cathedral, Theater am Dom, and Cologne Central Station, Ruby Ella Hotel Cologne offers a convenient and central stay for exploring the city.

Modern Amenities and Comfortable Rooms:
Guests can enjoy air-conditioned rooms equipped with all the essentials for a comfortable stay, including a desk, safety deposit box, flat-screen TV, and a private bathroom. The hotel also provides free WiFi and the option for private parking.

Delicious Breakfast Options and Multilingual Staff:
Start your day with a delicious breakfast featuring buffet, continental, or vegetarian options. The 24-hour front desk staff, fluent in German and English, are always ready to assist you during your stay.

Experience the best of Cologne's attractions and enjoy a comfortable stay at Ruby Ella Hotel Cologne.

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 8053 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9.5
S
Sebastien • couple • be
10
Nice hotel in a good area for a night out
Pros:

Everything was perfect

2026-05-30 • via Nuitee
K
Kevin • extended_group • de
10
Sehr entspannt und schön
Pros:

Sehr sauber, schöne Atmosphäre

2026-05-30 • via Nuitee
C
Charlotte • couple • gb
8
2026-05-30 • via Nuitee
Q
Quantius • couple • de
9
2026-05-30 • via Nuitee
C
Colin • couple • ie
9
2026-05-29 • via Nuitee
F
Flavien • couple • lu
9
2026-05-29 • via Nuitee
A
Alexander Wegmann • couple • fr
5
2026-05-29 • via Nuitee
J
jos • solo_traveller • nl
8
2026-05-29 • via Nuitee
C
Cindy • solo_traveller • de
10
2026-05-29 • via Nuitee
M
Manuel • couple • de
10
2026-05-29 • via Nuitee
S
Sandra • family_with_children • at
1
2026-05-29 • via Nuitee
L
Langoff • couple • de
9
2026-05-29 • via Nuitee
S
Sebastian • couple • de
9
2026-05-28 • via Nuitee
K
Karin • solo_traveller • at
9
Wunderbar
Pros:

1 a

2026-05-28 • via Nuitee
J
Julia • couple • ch
7
Gut für ein Wochenende
Pros:

Das Frühstück war wirklich hervorragend: grosse Auswahl, alles frisch und sehr lecker. Zudem war es trotz des Lärms und der vielen Menschen draussen in der Nacht im Zimmer angenehm ruhig, und das Bett war sehr bequem.

Cons:

Weniger gut war leider die Check-in-Erfahrung. Zwei Mitarbeiterinnen standen daneben und schauten zu, während wir sämtliche Daten selbst am Tablet eingeben mussten. Dazu kam, dass zwischen jedem Schritt die nächste Seite extrem langsam geladen hat. Die Mitarbeitenden haben ohnehin unsere Ausweise kontrolliert. Deutlich gastfreundlicher wäre es gewesen, wenn sie die Daten direkt selbst erfasst hätten und wir nur noch hätten unterschreiben müssen.
Etwas gewöhnungsbedürftig fanden wir ausserdem die Gestaltung des Badezimmers: WC und Dusche sind nur durch Glaswände vom Zimmer getrennt. Es gibt zwar einen Vorhang für etwas mehr Privatsphäre, akustisch bringt dieser allerdings gar nichts. Muss man mögen...

2026-05-28 • via Nuitee
P
Pablo • solo_traveller • nl
10
2026-05-27 • via Nuitee
Y
Yadira • solo_traveller • es
10
Pros:

Era moderno, limpio y céntrico, pero tranquilo. El personal tuvo un trato exquisito de principio a fin. Regresaría siempre a este hotel sin dudarlo.

2026-05-27 • via Nuitee
L
Lisa • couple • de
9
Alles in allem war es super und wir kommen bestimmt wieder.
Pros:

Das Hotel ist modern, ansprechend und sehr cool gestaltet. Selten so ein tolles Team gesehen, freundlich, dynamisch, offen und immer ein Lächeln im Gesicht. Man hat sich wirklich wohlgefühlt ☺️

Cons:

Nichts

2026-05-26 • via Nuitee
K
Kilian • solo_traveller • gb
7
Pros:

Location
Some room features

Cons:

Coffee stations useless as hot water tap with paper cups = burn risk

No in room fridge

Overall felt a bit style over substance for the price

2026-05-26 • via Nuitee
G
Gijs • solo_traveller • nl
6
Pros:

De lounge was erg mooi

Cons:

Het was zo verschrikkelijk warm op de slaapkamer, de airco stond op 19 maar het beleeft 25/26 graden

2026-05-26 • via Nuitee