City Express by Marriott Monterrey Universidad

Hotels
•
City Express
8.6 (245 reviews)
Alfonso Reyes, 550 Col Regina , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Invoice provided
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Good service
Cons:
Cleanliness issues
Limited breakfast variety
Noise disturbances

Categories

Cleanliness
7.99
There are mentions of cleanliness issues, particularly noted hair on the bed.
Service
9.26
General positive sentiments about the staff's attention and service.
Location
9.5
Location is frequently highlighted as convenient and close to eateries and transport.
Room Quality
8.45
Rooms are described as comfortable, but concerns about noise affect the experience.
Amenities
8.48
Amenities are good, though certain guests expected more variety in TV and dining options.
Value for Money
7.94
Value perception is mixed, with some guests mentioning high prices relative to room quality.
Food and Beverage
7.99
Reviews indicate limited breakfast options and improvement needed for food quality.
Overall Experience
9.15
Guests generally had a positive experience, though specific areas need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:21

Property Description

Convenient Location
City Express by Marriott Monterrey Universidad is strategically situated just a short distance from MARCO Museum Monterrey and Macroplaza, making it an ideal choice for travelers looking to explore the cultural and historic attractions of Monterrey.

Modern Amenities
Enjoy a comfortable stay in our 4-star hotel, complete with a fitness centre, air-conditioned rooms, and free WiFi. Each room is equipped with a TV and a hairdryer for your convenience, ensuring a relaxing and enjoyable experience during your visit.

Exceptional Service
Experience top-notch hospitality with our attentive room service and a 24-hour front desk available to cater to all your needs. Whether you're here for business or leisure, City Express by Marriott Monterrey Universidad guarantees a seamless and pleasant stay.

Book your stay now at City Express by Marriott Monterrey Universidad for a memorable and hassle-free accommodation experience in Monterrey.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 245 reviews
Cleanliness: 7.99
Service: 9.26
Location: 9.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 9.15
A
Arturo • solo_traveller • us
10
2026-04-16 • via Nuitee
M
Manuel • extended_group • mx
9
2026-04-05 • via Nuitee
R
Ricardo • extended_group • mx
10
2026-04-04 • via Nuitee
R
Ramiro1981 • extended_group • mx
10
Pros:

Todo excelente

Cons:

No hay algo malo en el hotel

2026-03-30 • via Nuitee
A
Aaron Alexis • couple • mx
10
Pros:

Es bueno para el precio está dentro de una plaza lo cual hay lugares para comer, un banco y un Oxxo que facilita mucho

2026-03-30 • via Nuitee
L
Lissete • extended_group • mx
8
Buen lugar
Pros:

Limpieza y ubicacion

Cons:

El baño hacia mucho ruido en la noche y no dejaba dormir

2026-03-26 • via Nuitee
M
Marisa • solo_traveller • mx
9
2026-03-23 • via Nuitee
K
karla andrea • couple • mx
7
Pros:

La recámara

Cons:

Que la primer noche no tuve agua caliente a pesar de que la reporte

2026-03-16 • via Nuitee
L
Luis Enrique • solo_traveller • mx
9
Cons:

La cama muy incomoda

2026-03-13 • via Nuitee
O
Osly Roberto • couple • hn
9
2026-03-09 • via Nuitee
G
GUILLERMO SERGIO • solo_traveller • mx
8
Muy buen hotel
Pros:

Excelente atención

2026-03-06 • via Nuitee
D
Daniel • couple • mx
9
Una buena opcion para visitar Monterrey
Pros:

Buena ubicacion centrica en Monterrey, las instalaciones estan bien, camas comodas, suficientes enchufes y repisas para poner cosas, el desayuno incluido era bueno, y el internet nunca me dio problemas.

Cons:

Al hacer el check out eran las 4AM y no habia nadie, lo cual me complico bastante la salida, al final si habia staff pero estaba abajo en un pre-lobby

2026-02-25 • via Nuitee
C
Chrisjlopf • extended_group • mx
9
Pros:

La atención del personal

Cons:

Nada todo bien

2026-02-25 • via Nuitee
A
Ampariux • extended_group • mx
10
Pros:

Las instalaciones

Cons:

Los guisados del buffet básicos, pero no había mucha opción

2026-02-23 • via Nuitee
O
Omar alejandro • couple • mx
10
Pros:

Muy cómodo, excelente ubicación

2026-02-22 • via Nuitee
M
Mancilla • couple • mx
9
Pros:

la comodidad

Cons:

nl me acuerdo

2026-02-14 • via Nuitee
J
Jhosy Celeste • couple • mx
10
2026-02-12 • via Nuitee
A
Alba Nidia • couple • mx
7
Cons:

Que el desayuno empezará a las 7 am, para las personas que necesitamos salir antes de esa hora no puedes disfrutar del desayuno incluido, deberían mejorar esto.

2026-02-09 • via Nuitee
J
Julio César • family_with_children • mx
9
2026-01-28 • via Nuitee
G
Gustavo • couple • co
8
2026-01-28 • via Nuitee