Hotel MAYARI Holbox

Hotels
7.7 (1259 reviews)
CALLE CANANE MANZANA 161 LOTE 7 ENTRE PASEO KUKA Y HERNAN CORTES , Holbox Island , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Tour desk
Heated pool
Shallow end
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Spacious rooms
Cons:
Cleanliness issues
Room maintenance problems
No hot water
Basic amenities

Categories

Cleanliness
5.53
Several reviews mentioned unclean rooms and lack of housekeeping.
Service
8.5
Most reviews highlighted friendly and helpful staff.
Location
9.04
Reviews frequently praised the location being close to the ferry and city center.
Room Quality
6.49
Numerous reviews indicated issues with room conditions, such as lack of hot water and general maintenance issues.
Amenities
7.52
Amenities were deemed basic and lacking in some aspects like toiletries.
Value for Money
8.48
Given the affordable rates, some guests felt it provided decent value despite issues.
Food and Beverage
8.03
Not specifically mentioned, assigned average quality for hotel tier.
Overall Experience
8
Mixed reviews; some enjoyed aspects, but significant issues reported affect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:26

Property Description

Tropical Paradise Getaway
Escape to the charming Hotel Mayari Holbox, nestled in the heart of Holbox Island. Tranquil Outdoor Pool Relax and unwind by the inviting outdoor swimming pool, perfect for soaking up the sun. Modern Comforts Enjoy air-conditioned rooms with free WiFi and flat-screen TVs, ensuring a comfortable stay. Concierge Service Benefit from a 24-hour front desk ready to assist with tour bookings and any inquiries. Immerse yourself in the beauty of Holbox Island and make lasting memories at Hotel Mayari Holbox.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 1259 reviews
Cleanliness: 5.53
Service: 8.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
S
Samuel family_with_children mx
10
2026-02-14 via Nuitee
L
Lindsey family_with_children us
10
Pros:

Friendly staff.
Great location, great deal, would stay again

Cons:

Corador was loud.

2026-02-13 via Nuitee
G
Gianfranco solo_traveller it
7
2026-02-13 via Nuitee
M
malaury extended_group fr
3
acceptable pour une nuit si vous êtes dans le mood d’aventure
Pros:

localisation. 2 très grands lits

Cons:

tache sur les draps, mal insonorisé, eau de la douche qui laisse à désirer, salle de bain trop étroite, tout en mauvais état (presque), miroir complètement abîmé on se voit à peine dedans. piscine verte sur le toit

2026-02-13 via Nuitee
S
Sherry solo_traveller ca
7
Overall was comfortable
Pros:

Good value, friendly staff

Cons:

Room was on first floor by receptionist and can be extremely loud at times

2026-02-12 via Nuitee
D
Danae family_with_children mx
5
Regular
Pros:

La cama y la limpieza fue lo que más me gustó todo el personal en general MUY amable

Cons:

La piscina necesita mantenimiento profundo, aunque la " limpiaron" el agua estaba turbia y ya está muy desgastada, la maya sombra estaba rota y pega el sol muy duro arriba, el wifii pésimo en la habitación de abajo que me tocó

2026-02-12 via Nuitee
S
Sabas Alejandro family_with_children mx
8
Pros:

La atención a buscar soluciones a los imprevistos

Cons:

Me entregaron mis habitaciones a destiempo y por partes, primero una hora tarde me entregaron 2 habitaciones y 2 hrs más tarde otra habitación

2026-02-12 via Nuitee
K
Kimberlay solo_traveller ca
8
2026-02-12 via Nuitee
S
Sebastien family_with_children ca
8
2026-02-11 via Nuitee
G
Giorgia extended_group it
3
Accoglienza e servizio clienti da rivedere.
Pros:

La posizione è buona ma la strada in cui si trova scomoda

Cons:

Non ci hanno lasciato le camere che avevo acquistato e non sono stati disponibili a venirci incontro. Avevo richiesto pagamento in loco e mi hanno accreditato i soldi sulla carta. La ragazza della reception non capisce dove si trova e perché. La finestra era rotta e la camera un forno.

2026-02-11 via Nuitee
M
Moises solo_traveller mx
9
Pros:

Lo discreto y la ubicación, cerca del centro

Cons:

El lugar fue agradable y cómodo. Considero que tiene buena relación precio-calidad

2026-02-10 via Nuitee
E
Elise extended_group nl
1
Long wait for towels and felt unsafe at night due to a hallway fight and no response from reception.
Pros:

Locatie

Cons:

Personeel, gevoel van veiligheid

2026-02-10 via Nuitee
A
Almada couple pt
10
2026-02-10 via Nuitee
M
Masson solo_traveller ar
1
2026-02-10 via Nuitee
C
Célia family_with_children fr
7
Pros:

Le personnel est très aimable et les lits sont immenses! Gros plus, nous avons eu de l'eau chaude 😊

Cons:

Il y avait beaucoup de bruit, surtout un soir avec un homme qui hurlait dans le couloir pendant des heures.
Il fallait demander les serviettes de bain

2026-02-09 via Nuitee
C
Calzada Testa family_with_children mx
5
2026-02-09 via Nuitee
G
Gabriele family_with_children de
5
Pros:

Nichts ,außer das Personal an der Rezeption war freundlich

Cons:

Die Ausstattung des Zimmers war mehr als in die Jahre gekommen! Die Dachterrasse und Pool war noch im schlimmeren Zustand und nicht zu benutzen.

2026-01-31 via Nuitee
E
Esteban couple cl
10
Ubicación tranquila
Pros:

Buen hotel, ubicado a tres cuadras de la plaza principal y en una zona muy tranquila, lejos del área de bares. Habitación de buen tamaño, camas grandes y cómodas. Persona muy amable. Buen internet.

Cons:

Todo me gustó

2026-01-31 via Nuitee
M
Medel family_with_children mx
10
Hermoso Hotel
Pros:

Ubicación y atención del personal

Cons:

Todo muy bien

2026-01-28 via Nuitee
F
Franciscus extended_group nl
5
Cons:

We betaalden €140 per nacht per kamer tijdens O&N. Erg veel geld voor een eenvoudig hotel als dit. Hotel zit wat verder lopen van het centrum.

2026-01-27 via Nuitee