Tru By Hilton Austin Nw Arboretum, Tx

Hotels
•
Tru by Hilton
8.7 (470 reviews)
11603 Jollyville Rd , Austin , US
+1 737-300-1473

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Convenient location
Great value for money
Affordable rates
Cons:
Check-in delays
Limited breakfast options
Some complaints about room size
Poor lighting in bathrooms

Categories

Cleanliness
8.35
Most reviews praise the cleanliness, but a few mention minor issues.
Service
8.95
Generally positive feedback on service, although there were some check-in delays.
Location
8.75
Location is good, with easy access to parks and restaurants, though it's a bit far from downtown.
Room Quality
8.85
Rooms are described as nice, comfortable, and modern.
Amenities
8.65
Good amenities, though the breakfast options could be improved.
Value for Money
8.65
Many guests find the hotel to be a great value for the price.
Food and Beverage
8.55
Breakfast is good but limited in options.
Overall Experience
8.85
Overall very positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Modern and Convenient Accommodation
Tru By Hilton Austin Nw Arboretum, Tx offers a contemporary stay just a short distance from major attractions like the University of Texas at Austin and the Capitol Building.

Comfortable Rooms with City Views
Guest rooms feature modern amenities including flat-screen TVs, free toiletries, and picturesque city views for a relaxing stay.

Convenient Location and Amenities
With a 24-hour front desk and proximity to Austin-Bergstrom International Airport, Tru By Hilton Austin Nw Arboretum, Tx ensures a hassle-free and enjoyable visit to Austin.

Book your stay now to experience modern comfort and convenience at Tru By Hilton Austin Nw Arboretum, Tx.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Guest Reviews

8.7
Based on 470 reviews
Cleanliness: 8.35
Service: 8.95
Location: 8.75
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.55
Overall Experience: 8.85
B
Bruna • couple • us
9
2026-10-24 • via Nuitee
A
Ayelet • couple • us
9
2026-10-24 • via Nuitee
J
Judy • couple • us
10
Pros:

Everything

2026-10-22 • via Nuitee
R
Rylan • couple • us
8
2026-10-17 • via Nuitee
R
Robert • couple • us
7
Pros:

The room is comfortable and I appreciate it that my dog was able to stay with me. I also appreciate the head dog area outside the back. The staff was pleasant and they had hot coffee in the morning.

Cons:

One of the housekeepers tried to come into the room a little bit before check out, maybe because I didn’t have a do not disturb sign on. There seems to be a disconnect between the property and the third parties that do their reservations. They need confirmation from the property when making changes to the reservation, but the staff seems to have no authorization to do that. Which causes issues when making changes to reservations and getting refunds.

2026-10-16 • via Nuitee
A
Abdulhakim • couple • us
9
it was great for the money
Pros:

the breakfast was ok. the location is a bit far from the city center which is fine if you are not there for business and you have your own means of transportation.

2026-10-16 • via Nuitee
R
Ralph • couple • us
10
Great overnight experience
Pros:

Great value for money

Cons:

Location off major roads

2026-10-14 • via Nuitee
K
Keila • couple • us
8
2026-10-10 • via Nuitee
J
Jason • couple • us
10
Pros:

Great location and loved the breakfast

Cons:

Everything was great

2026-10-09 • via Nuitee
D
Diana • solo_traveller • us
10
Safe, practical comfort
Pros:

Clean, comfortable, quiet, simple, well-located, reasonably priced most of the time, staffed with friendly helpful people, useful common areas.

Cons:

—

2026-09-18 • via Nuitee
A
Albert • solo_traveller • us
10
Pros:

Pricing and clean good location to where we needed to be

Cons:

No microwave

2026-09-14 • via Nuitee
H
Hiroyuki • solo_traveller • jp
10
2026-09-14 • via Nuitee
S
Sophia • solo_traveller • us
9
2026-08-31 • via Nuitee
M
Mateus • solo_traveller • us
10
2026-08-30 • via Nuitee
V
victoria • solo_traveller • us
10
2026-08-29 • via Nuitee
A
Ajoke • couple • us
9
Pros:

Location and price

2026-08-17 • via Nuitee
R
Rebecca • family_with_children • us
8
Overall ok stay, regular hotel.
Pros:

The pool table

Cons:

The breakfast was not that great.

2026-06-22 • via Nuitee
R
Ribeiro • solo_traveller • us
10
Amazing place I highly recommend!
Pros:

Clean and organized

Cons:

The breakfast is not bad, but could be a little better with more options

2026-06-11 • via Nuitee
L
Lotetta • solo_traveller • us
1
Cons:

My jewelry was stolen by housekeeping staff!

2026-06-10 • via Nuitee
L
Lotetta • solo_traveller • us
1
My jewelry was stolen by housekeeping staff!
2026-06-10 • via Nuitee