Residence Inn by Marriott Grand Rapids Downtown

Hotels
Residence Inn
9.8 (814 reviews)
70 Louis St NW , Grand Rapids , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noise from outside
High parking fees
Strange smells in some areas

Categories

Cleanliness
9.35
Some cleanliness issues mentioned such as strange smells and noise from outside.
Service
10
Staff was described as friendly and professional, with quick check-in.
Location
10
Location was perfect for events and downtown access.
Room Quality
10
Modern large rooms with great setups mentioned.
Amenities
9.85
Amenities generally good, but breakfast had some low-quality items according to some reviews.
Value for Money
9.85
Some reviews noted the price was a bit high, but worth it for the quality.
Food and Beverage
9.35
Variety present but some items were of lower quality.
Overall Experience
10
Overall great experiences but noted issues affect the sentiment slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:18

Property Description

Convenient Location and Nearby Attractions
Residence Inn by Marriott Grand Rapids Downtown is strategically located near Aquinas College, Deltaplex, and other popular attractions. Just a short distance from Grand Valley State University and DeVos Place, the hotel offers easy access to key destinations.

Comfortable Rooms with Modern Amenities
Each room at Residence Inn by Marriott Grand Rapids Downtown is equipped with a flat-screen TV, kitchen, and a private bathroom with complimentary toiletries. Guests can enjoy the convenience of air conditioning and a dedicated workspace in all rooms.

Leisure and Business Facilities
Guests can unwind in the indoor pool, stay active in the fitness centre, or utilize the 24-hour front desk. Additionally, the hotel provides a business centre for guests' convenience.

Experience the perfect blend of comfort and convenience at Residence Inn by Marriott Grand Rapids Downtown. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Guest Reviews

9.8
Based on 814 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
S
Scott solo_traveller us
10
2026-04-25 via Nuitee
R
Ray solo_traveller za
9
2026-04-03 via Nuitee
C
chris couple us
8
Cons:

Bother wrong night was booked. Hotel was sold out.
Booking.com and Marriott Couldn’t help us out even though we are Bonvoy members

2026-04-02 via Nuitee
D
Diana extended_group us
8
We very much enjoyed our stay in this very centrally located hotel.
Pros:

The breakfast was very good. Perhaps a variety of proteins would be nice. My husband missed having bacon.

Cons:

Maybe some bacon.

2026-04-02 via Nuitee
H
Holly family_with_children us
10
Pros:

Location was great. Loved our suite. Room was clean. Blackout curtains appreciated

Cons:

Pool was freezing cold. Parking should be comped.

2026-04-01 via Nuitee
E
Ellise solo_traveller us
10
2026-03-30 via Nuitee
M
Mike couple us
8
Pros:

Location

Cons:

Nothing

2026-03-30 via Nuitee
E
eric couple us
8
Perfect spot if you’re attending anything at Van Andel.
Pros:

Closeness to Van Andel. Staff was friendly. Breakfast was great.

Cons:

Pool was kinda smaller.

2026-03-29 via Nuitee
P
Pamela family_with_children us
9
Good fit for family of 5
Pros:

Within walking distance to arena

Cons:

Had a suite for 2 nights and needed to ask for towel refresh and garbage change. Disappointment no bed turn down

2026-03-23 via Nuitee
D
Duke_Fairfax Family United States
8
Par for the course for a Residence Inn
Pros:

Nice and clean hotel with big rooms. Would definitely stay here again. The woman working the morning breakfast was very nice.

Front desk on the other hand couldn’t care less. One guy was evening sitting in a chair behind the counter not helping anyone. I think he may have been the manager.

Parking is terrible. Across the street and a pain.

Lots of food choices around. Good solid business hotel.

2026-03-22 via Tripadvisor
T
tom extended_group us
10
2026-03-19 via Nuitee
M
Maranda family_with_children us
10
My teenage girls and I had a great stay. The staff was super friendly. The room very clean. Very satisfied, will stay he
Pros:

Everything

Cons:

Nothing

2026-03-15 via Nuitee
C
Catlin couple us
10
2026-03-13 via Nuitee
K
Kara family_with_children us
10
We had a great stay
Pros:

We liked the clean rooms. Safety on elevators, pool hours and proximity to events we had planned

Cons:

We didn’t like the parking

2026-03-09 via Nuitee
A
Anastassia couple us
9
I loved my stay and the staff was amazing especially Jonathan!
Pros:

Everything was exceptional

Cons:

The pool was a tad cold and unfortunately there was no hot tub

2026-03-09 via Nuitee
S
Sherry couple us
10
Pros:

The Free breakfast the service and the rooms all awesome

Cons:

Nothing

2026-03-09 via Nuitee
J
John couple ca
9
2026-03-03 via Nuitee
T
Theresa couple us
10
Beautiful hotel. Very clean and amazing staff.
Pros:

Location!!

Cons:

It was perfect!! Hot tub would be a nice addition!!

2026-03-02 via Nuitee
G
Green solo_traveller us
3
2026-03-02 via Nuitee
S
Steve couple us
10
Pros:

We had a great room and the location was perfect for visiting Van Andel Arena.

2026-03-02 via Nuitee