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Facilities
Property facilities
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Front desk (limited hours)
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Housekeeping on request
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Secured parking
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Swimming nearby
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Electric bicycle charging station
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Face masks for guests available
Review Highlights
Categories
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Property Description
Convenient Location and Nearby Attractions
Residence Inn by Marriott Grand Rapids Downtown is strategically located near Aquinas College, Deltaplex, and other popular attractions. Just a short distance from Grand Valley State University and DeVos Place, the hotel offers easy access to key destinations.
Comfortable Rooms with Modern Amenities
Each room at Residence Inn by Marriott Grand Rapids Downtown is equipped with a flat-screen TV, kitchen, and a private bathroom with complimentary toiletries. Guests can enjoy the convenience of air conditioning and a dedicated workspace in all rooms.
Leisure and Business Facilities
Guests can unwind in the indoor pool, stay active in the fitness centre, or utilize the 24-hour front desk. Additionally, the hotel provides a business centre for guests' convenience.
Experience the perfect blend of comfort and convenience at Residence Inn by Marriott Grand Rapids Downtown. Book your stay now for a memorable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Public parking is possible on site (reservation is not needed) and costs USD 33 per day.
Location
Guest Reviews
The hotel manager Andrew was amazing in providing service. Room was beautiful. Staff was efficient and kind. I would highly recommend this property and very grateful to Andrew for assisting us with our stay.
Great location , friendly staff , lovely accommodations
The front desk service was great and our room was excellent. The room was very clean and I would highly recommend this hotel.
Wonderful room and breakfast!
Nothing
First time stay and loved everything. Ease of check in, parking, friendly staff, awesome room, comfy bed, walking distance to Van Andel, good breakfast in the morning! Check out at 11am so didn't feel rushed.
The price was pretty high. I know we paid more because of the concert. That is the only complaint. Didn't have any other issues.
We stayed in the suite and it was beautiful, clean and convenient. I loved the fact there was everything I needed to reheat leftovers from the restaurant we visited for dinner. I loved the DASH bus system for travelling to the Amphitheatre for our concert. The breakfast was wonderful and extremely delicious and I was impressed at the variety and choices of food offered.
It was listed as a city view when I booked it but it was not a city view. I had a view of the police station building and the heating/cooling system from the rooftops. I paid top dollar for what I thought was going to be a beautiful city view but was disappointed by the fact it was not. I drove my pick up truck and found the parking lot extremely tight to manuever around in and suited more for smaller cars and SUVs. I also booked my room in March and had asked for an early 2:00 check in instead of a 3:00. When I called on June 11th to verify my stay they told me that not only did they not see an early check in request but now I had to call at 8 am on June 13th, my check in day, to see if it was possible. I called at 8 am only to be told that I needed to call back at 12:00 to check again. At 12:00 when I called they told me that they could not fulfill my request and that instead of a 3:00 check in now it was going to be 4:00. I explained that my confirmation said check in was 3:00 not 4:00 and after explaining that I just drove over 2 hours to get here she told me 3:00 was fine and abruptly hung up on me. I paid almost $500 for a city view suite, that I did not get, requested an early check in 3 months in advance, that they had no recollection of and then when checking in they tried to double bill my credit card for a room I already paid for. I had to pull my phone out to verify successful online payment and the manager had to be called. It was extremely frustrating to say the least.
Location was perfect . Walking distance to DeVos Center. Parking was convenient.
Difficult to figure out where to park for initial check in
Nice breakfast, very nice place
Nothing
Very comfortable for adults and children. Location good for restaurants and activities b
Paid for parking and the lot was full by 9:30 pm. Had to park on the street.
No complimentary lotion in the bathroom, especially as I forgot mine.
Everything was nice. Woke up too late to test breakfast.
The couch in the room. Some parts were low and others high. The pull out bed was horrible. You could feel the springs and sunk in the middle. Couldn't figure out how to turn off dishwasher after accidently starting it.
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