JW Marriott Tampa Water Street

Excellent

Very Courteous staff, great location.

We stayed at this hotel due to the 2026 Wine Spectators Grand Tour Wine Tasting Event. As Marriott Bonvoy Platinum Elite members, we got a nice view of the water and free breakfast the next morning. We found the check-in efficient as we did mobile check in originally and asked for early check-in online. Upon arrival, we checked in early at the front desk and we were informed our room was ready. The room was modern, clean, and had great views. The pool area was spacious with available cushioned chaises. JW Marriott has a rooftop bar with great views at night. The service staff at the bar were friendly and accommodating to our numerous requests. In the morning, the Breakfast was a generous spread of cold and hot items, as well as made to order items included with the price of the buffet.

The location of this hotel was great, close to the river walk and was connected via bridge to the Marriott next door. That provided more access to different restaurants.

The Conference center on the second floor was spacious and accommodated over 1000 plus attendees for the Wine tasting. We found the food served during the event to be delicious and the overall setup very well organized.

Parking Tip - Overnight parking is additional $55 per night. However, right behind JW Marriott is a self parking garage for only $18, but no in and out access. Literally just a walkway separating the JW Marriott garage and the public garage.

This was a breakdown in both service and accountability.

We arrived at 10pm after a full day of travel with a confirmed reservation, only to be told at the desk that my rate would not be honored due to a “policy” applied selectively at check-in. No viable solution was offered.

At that point, I had no choice but to leave and secure another hotel, late at night, exhausted, and without having eaten.

Despite refusing to honor the reservation, the property still charged me for the night.

I’ve followed up multiple times with Marriott Bonvoy and have been told that only this location can resolve the issue and I should expect a call. Six weeks later, there has been no response from their management (Front Office Manager R. Little?).

This reflects poorly not just on the property, but on the standards I expect from Marriott.

Breakfast? We didn't get breakfast. We didn't have any food

Everything. Location was great.

0 empatía. Una lástima .
He sido socio de Marriott mucho tiempo este lugar no
Lo recomiendo. No caigas en reservar este lugar . Si por alguna razón pasa algo no tienen consideración

Great place a little pricey,weak wifi,and cable TV. Fodd at steakhouse is very good

We had the most wonderful experience at the JW Marriott Tampa Water Strret. We booked this hotel because it was within walking distance of the arena in Tampa for a hockey game. But, the experience that we had at this hotel was amazing. The front desk personnel were very inviting and accommodating. A special shout out for Ivana (the front desk manager)Ramandeep who checked us in and Yaneth the director They made our stay even better, we will definitely go back to this hotel.
..The room was clean and comfortable. The rooftop bar was beautiful, especially at night. The pool area on the sixth floor was very relaxing and we had lunch at the pool restaurant. I would recommend the grouper open face sandwich.
If you are going to any event at the arena do yourself a favor and stay at this hotel!!!

Location location location

Ubicación , estética , servicio

Not sure why every jw I have been to you can’t get a seat by pool after 9am. Also Not sure the vibe they are going for this one but it seems intentional . No music .

If you’re looking for a fun place with a fun pool, more space save yourself some money and stay at Marriott across the street.

The good news is you get access to both staying at jw .

Great location, friendly staff, nice amenities

Check in is crowded. Entry is nice. Elevators are busy. Views are beautiful. They are a little rude when it comes to confusing the method of payment. Pool was very busy. Overall Didn’t feel comfortable.

Exceptional service from the moment you arrive to the time you depart. Room was spacious and clean. The team always had a smile on their faces and willing to help wherever you walked in the hotel. Hats off to the General Manager. Our choice hotel when visiting Tampa!

We had an excellent stay at the JW Marriott Tampa. From check-in to check-out, everything felt seamless and welcoming. My Marriott Gold status was acknowledged at arrival and I was given a great upgrade, which was greatly appreciated. The pre- and post-stay emails with tips on enjoying the property were also a nice touch.

We stayed in a Stay Well room, which was great for allergies. The room was beautifully designed, quiet, and extremely comfortable—the bed and shower were both excellent. Housekeeping was especially impressive, paying attention to small details like neatly folding cords on the bedside table.

Breakfast was fantastic and well managed, rotating between à la carte and buffet options. The servers even remembered me by name each morning, which made the experience feel very personal.

The hotel amenities are excellent. The rooftop bar was a highlight, and the chat feature was very helpful—responses came within minutes and they even helped secure a reservation there.

Overall, the location is great and the service felt very personalized despite the size of the hotel. I would absolutely stay again and would even choose it over the nearby EDITION.