Premium Suites D'lement At Genting Highlands

Hotels
6.9 (999 reviews)
1 Jalan Ion Delemen , Genting Highlands , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Facilities for disabled guests
Sauna
Non-smoking throughout
Wheelchair accessible
Outdoor furniture
Shopping on site
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable
Good views
Spacious rooms
Cons:
Cockroaches
Bad odor
Maintenance issues
Difficult to find rooms

Categories

Cleanliness
5.35
Multiple reviews indicated issues with cleanliness, including reports of cockroaches and stains.
Service
7.85
While there were some service difficulties reported, generally described as standard for hotel expectations.
Location
8.85
Frequently praised for its good location and proximity to attractions.
Room Quality
6.85
Mixed reviews on room quality with references to comfort, but also reports of issues like unpleasant odors.
Amenities
6.35
Reported availability of some amenities, but also comments on the lack of basic utensils and poor maintenance.
Value for Money
5.35
Concerns raised regarding the perceived value, especially mentioning high costs for low quality.
Food and Beverage
7.35
No specific food or beverage offerings mentioned; rated standard due to mixed expectations.
Overall Experience
7.25
Overall experiences were mixed, with some guests expressing satisfaction and others disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:58

Property Description

Modern Accommodation with Garden & Bar: Enjoy comfortable stays in our stylish suites with a serene garden and trendy bar on-site.
Convenient Amenities: Benefit from convenient facilities such as parking, a sauna, and a 24-hour front desk for all your needs.
Fully Equipped Units: Our air-conditioned units feature a kitchenette, flat-screen TV, and private bathroom ensuring a pleasant stay.

Book now for an unforgettable experience at Premium Suites D'lement At Genting Highlands!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUL

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 20 per day.

Location

Guest Reviews

6.9
Based on 999 reviews
Cleanliness: 5.35
Service: 7.85
Location: 8.85
Room Quality: 6.85
Amenities: 6.35
Value for Money: 5.35
Food and Beverage: 7.35
Overall Experience: 7.25
V
Vidiya • couple • my
9
2026-03-11 • via Nuitee
A
ANDREW • extended_group • my
7
Pros:

View of hill

Cons:

NO YOUTUBE

2026-03-08 • via Nuitee
T
TURUGESWARAN KANASAN • couple • my
10
2026-03-07 • via Nuitee
A
Aravin • extended_group • my
9
Nice, clean and comfortable.
Pros:

Everything looks new and clean. Would have given a 10 if not for some minor issues as in the next column

Cons:

1. Master bedroom basin clogged. Water not draining out smoothly.
2. Hair dryers in the bathrooms not working. Still ok since the one in the room is in working condition.
3. No utensils in the kitchen.....Plates, bowls and cutleries. Please provide these items since in some occasions we buy take away food and would like to eat in the apartment.

2026-03-04 • via Nuitee
V
VANITHA • couple • my
8
Awesome
Pros:

This is my 3rd times staying there.good value for money.very comfortable with the rooms.

Staffs was very friendly and good customer services.

Cons:

I just request to arrange for baggage locker,it's easy for customer to come early and keep our luggage the at lobby.

So we can go to theme park and come back there for check-in at 3pm.

2026-03-04 • via Nuitee
M
Muhammad Rusydi • couple • my
9
2026-03-04 • via Nuitee
A
Anissha • couple • my
10
2026-02-24 • via Nuitee
W
Woon • couple • my
5
2026-02-22 • via Nuitee
M
Muhamad aiman • couple • my
10
2026-02-13 • via Nuitee
C
Cassandra • couple • my
8
The room is decent and bigger than expected.
Pros:

Bigger than I expected. Comfortable.

Cons:

Parking self paid. Valet RM 50/day. Or public car park at max capped RM 18 per entry.

2026-02-13 • via Nuitee
A
Aiman • couple • my
7
2026-02-11 • via Nuitee
S
Sapenah • couple • my
8
2026-02-11 • via Nuitee
J
Jayacelvam • couple • my
1
2026-01-28 • via Nuitee
J
Jason • extended_group • my
10
2026-01-20 • via Nuitee
K
Kok Liang • couple • sg
1
Bad,, bad not for living
Pros:

Everything all is bad .no good inside the room, basin got stuck.

Cons:

Long distance to casino

2026-01-20 • via Nuitee
N
NUR ANIS • extended_group • my
8
2026-01-20 • via Nuitee
Z
zainiza • extended_group • my
10
2026-01-19 • via Nuitee
L
Lau • family_with_children • my
10
Pros:

The weather

Cons:

Location, too far from genting first world, and the road is too dangerous and lack of light

2026-01-19 • via Nuitee
M
MOHD IRFAN BIN • extended_group • my
8
2026-01-19 • via Nuitee
K
Kim Shoo • extended_group • my
10
Pros:

Nice view. Good environment.

Cons:

No free parking. Every apartment supposed have a parking lot.

2026-01-14 • via Nuitee