B&B Hotel Hamburg City-Ost

Hotels
B&B Hotels
8 (5077 reviews)
Anckelmannstraße 9 , Hamburg , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty breakfast dishes
Uncomfortable bed

Categories

Cleanliness
7.08
Mixed reviews; one reviewer mentioned the dirty breakfast dishes.
Service
8.55
Frequent mentions of friendly staff and good service.
Location
9.09
Many positive comments regarding the convenience of the location.
Room Quality
7.04
Several comments regarding uncomfortable beds and cramped rooms.
Amenities
8.57
Good amenities; E-charging available and convenience of snacks.
Value for Money
8.03
Overall good price-quality ratio, despite some concerns.
Food and Beverage
7.58
Breakfast items missing and feedback on cleanliness of breakfast equipment.
Overall Experience
8.05
Generally positive experiences as noted in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:16

Property Description

Convenient Location
Located in Hamburg, B&B Hotel Hamburg City-Ost is just a short distance from major attractions like Hamburg Central Station, Dialog im Dunkeln, and Inner Alster Lake.

Modern Amenities
Enjoy air-conditioned rooms equipped with a desk, flat-screen TV, and private bathroom. Free WiFi and private parking are also available for your convenience.

Nearby Attractions
Explore Town Hall Hamburg and Miniatur Wunderland, both just a few kilometers away from the hotel.

Experience comfort and convenience at B&B Hotel Hamburg City-Ost - book your stay now for an unforgettable Hamburg getaway.

Important information:

Check-in is available 24 hours a day. Guests arriving outside reception opening hours can check in via a check-in terminal in the entrance area. Cash payment is only possible during the reception opening hours. For more information, please contact the property. When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 5077 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
C
Carl solo_traveller gb
9
2026-08-22 via Nuitee
H
Hartmut solo_traveller de
9
2026-08-22 via Nuitee
J
Jenny family_with_children de
8
2026-08-22 via Nuitee
I
Irmgard solo_traveller de
8
2026-08-21 via Nuitee
A
Andreas solo_traveller de
9
B&B Hotel wie immer
2026-08-21 via Nuitee
G
Giulistress solo_traveller it
5
Cons:

camere e struttura sporche , prezzo eccessivo

2026-08-21 via Nuitee
J
Josep solo_traveller es
7
2026-08-20 via Nuitee
B
Bora extended_group us
10
2026-08-18 via Nuitee
P
Paolo family_with_children it
5
Soluzione accettabile per una notte ad Amburgo, ma non oltre.
Pros:

Struttura silenziosa. 5 min a piedi dalla metro.

Cons:

Struttura poco pulita e poco curata, a partire dalle aree comuni. Stanza molto piccola, in 3 non ci si muove. Moquette sporca, tende piene di polvere e bastone della tenda perdeva i pezzi.
La sorpresa è stata che nonostante il costo sopra la media per un budget hotel, devi avvisare il giorno prima se vuoi farti rifare la camera (letti e pulizia sommaria bagno). Se no il servizio non c’è. Ti avvisano al check in, non c’è un extra da pagare, ti devi solo ricordare. Mai vista una cosa simile e infatti ci siamo dimenticati di avvisare e ci siamo rifatti noi letti e pulito un po’ il bagno. Giustificato come un’attenzione alla sostenibilità, ma in realtà è solo un risparmio di costi generali. La colazione manca di dolci, c’è solo salato. Il budget hotel come questa catena offre meno servizi (sale meeting, area ristoro, dining room confortevole) rispetto a una catena di media qualità ma la pulizia e i servizi di base vanno garantiti con standard più che accettabili.

2026-08-18 via Nuitee
R
Rosa family_with_children pt
8
Boa relação preço/qualidade, quarto grande e confortável, localização pouco conveniente
Pros:

O quarto era grande e confortável, com decoração moderna e todas as comodidades necessárias. O staff era prestável e simpático. O hotel tinha uma área de espera e vending machine úteis. Boa relação preço/qualidade.

Cons:

A localização era afastada do centro, perto de uma estação de metro, mas havia obras, então o acesso ficou difícil. A banheira deitava água para fora e a limpeza poderia ser um pouco melhor, tinha várias teias de aranha no teto e o chuveiro tinha alguma sujidade. Havia poucas tomadas.

2026-08-18 via Nuitee
K
KugAtis solo_traveller hu
9
2026-08-18 via Nuitee
R
Reni62 solo_traveller de
6
Stadthotel in guter Lage
Pros:

Das Personal an der Rezeption war immer freundlich und hilfsbereit. Die Garage war hell und die Parkbuchten ausreichend groß. Die Lage des Hotels ist durch die Nähe zur U-Bahn und S-Bahn sehr gut.

Cons:

Geputzt wird das Zimmer nur wenn man es bis Abends 22 Uhr für den nächsten Tag anmeldet - dann gehe ich davon aus das dieses Zimmer dann auch geputzt wird u sauber ist. Nein ! Das Badezimmer ist auf dem Boden dreckig gewesen mit Haaren u Dreck und die Ablage nicht gesäubert bei unserer Rückkehr nachmittags, das Zimmer war nicht gesaugt. Die Klimanlage ist sehr laut und bläst direkt auf das Kopfteil des rechten Bettteils. Ein Vorhang hing zum Teil runter. Die "Hocker" sind total schlimm, wenigstens ein Stuhl mit Lehne sollte möglichst im Zimmer sein.
Das Frühstück ist okay aber mehr nicht. Bei den Brötchen sollte ein scharfes Messer liegen und Körbe zum mitnehmen an den Tisch. Wenigstens Rührei sollte angeboten werden. Aufgeschnittenes Obst fehlt.

2026-08-17 via Nuitee
E
Eduardo extended_group es
9
2026-08-16 via Nuitee
T
Thomas extended_group de
9
2026-08-16 via Nuitee
H
Hans-Joachim couple de
9
Für einen Stadtbesuch sehr geeignete Unterkunft
Pros:

Kleines aber gemütliches und ruhiges Zimmer, perfekte Lage zur U-Bahn, sehr freundliches Personal, gutes und vielfältiges Frühstück

2026-08-14 via Nuitee
A
Ahmad family_with_children se
10
Det var en utmärkt vistelse och jag skulle återvända igen.
Pros:

Hotellet var rent, personalen var hjälpsam och vänlig, och läget var nära restauranger och tågstationen.

Cons:

Det finns ingen telefon för att kontakta hotellpersonalen eller servicen, och det finns inget kylskåp på rummen.

2026-08-14 via Nuitee
B
Benjamin solo_traveller de
9
2026-08-13 via Nuitee
B
Berkay solo_traveller tr
10
2026-08-13 via Nuitee
C
Celina extended_group de
7
2026-08-12 via Nuitee
M
Michael family_with_children de
7
2026-08-12 via Nuitee