Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Small Rooms
Elevator Delays
Average Breakfast Quality

Categories

Cleanliness
8.56
Guests noted the hotel was very clean.
Service
8.73
Staff were described as friendly and helpful, although there were some delays.
Location
8.97
Great location cited repeatedly as a strong point.
Room Quality
7.52
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities
7.85
Amenities were average; some issues with elevator wait times.
Value for Money
7.61
Price was deemed high relative to room quality and amenities.
Food and Beverage
7.56
Breakfast offerings were considered mediocre by several guests.
Overall Experience
8.03
Overall experience varied; some guests were satisfied, while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Accommodations
Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning.

Convenient Amenities
Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks.

Prime Location
Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport.

Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Important information:

"Early Check Policy and Fees:
-10AM: Charged 20% of the Daily rate (Based upon availability)
-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)

Late Checkout Policy and Fees:
-1PM-2PM: $50
-After 2PM: Charged 50% of Daily rate
-After 4PM: Charged 100% of Daily rate

Packages Delivery:
-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.
-Any packages received earlier than 7 days will incur a $5 fee per additional package.
-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.

Extra Guest Policy and Fees:
-First two guests in the room are included in the room rate
-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 20000 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 7.52
Amenities: 7.85
Value for Money: 7.61
Food and Beverage: 7.56
Overall Experience: 8.03
D
Dario • family_with_children • it
9
Ottimo soggiorno con vista bellissima della città
Pros:

Posizione ottima due passi ci sono le fermate per più linee di metro e con 20 min a piedi si raggiungono diverse attrazioni tra cui la sempre affollatissima time squadre. I piani alti offrono una vista spettacolare sulla città.
Colazione buona con scelta sia salata che dolce.
Camera silenziosa.
Personale gentile.

Cons:

La camera piccola con spazi essenziali. Ma d'altronde penso che visita new york la camera la usi solo per dormire. La vista della città compensa le dimensioni ridotte.
Nei momenti di punta del mattino gli ascensori sono molto affollati

2026-10-17 • via Nuitee
E
Elsy • couple • us
9
Pros:

Location

Cons:

Extremely small room.

2026-10-16 • via Nuitee
F
Federico • family_with_children • co
8
Pros:

La ubicacion

Cons:

El closet , muy estrecho para 1 semana de wtadia de 2 personas
El desayuno, muy soso y aburrido ....

2026-10-16 • via Nuitee
N
Nelly • solo_traveller • us
10
Pros:

It was a quick stay but I didn't have any issues with the room. Everything worked perfectly. Location is perfect and places nearby too. I will definitely stay again.

Cons:

No issues at all

2026-10-16 • via Nuitee
K
Kristin • solo_traveller • us
8
2026-10-15 • via Nuitee
S
Si • family_with_children • dk
7
It is terrible we had a fire alarm midnight and had to walk downstairs and up again from 34th floor.
Pros:

Location

Cons:

The room is very small, breakfast is very basic.

2026-10-15 • via Nuitee
A
alessia • family_with_children • it
10
2026-10-15 • via Nuitee
E
Esther • couple • ca
8
2026-10-15 • via Nuitee
S
Sanjay Kumar • family_with_children • us
5
2026-10-15 • via Nuitee
A
Andrey • solo_traveller • pl
9
2026-10-15 • via Nuitee
F
FelixS • family_with_children • il
10
Pros:

Very good location, comfortable room, high floor with nice view

2026-10-14 • via Nuitee
H
Hristina • extended_group • bg
10
Pros:

⭐⭐⭐⭐⭐ An Unforgettable Stay in New York!

As I’m soon turning 50, I wanted to give myself a special birthday gift and fulfill my dream of waking up to the most beautiful view of New York City. I contacted the hotel in advance, and they truly exceeded all my expectations! Room 4505 on the 45th floor had the most breathtaking view I could have ever dreamed of. ❤️

The staff were incredibly kind and attentive, breakfast was excellent, and the cleanliness was impeccable. Even the little details, like the water dispenser near our room, made a difference.

Thank you for making my dream come true and making me feel like a queen! 👑 I will cherish this experience forever. Highly recommended! 🗽✨

Cons:

Thank you for everything 💌

2026-10-14 • via Nuitee
A
Antti • family_with_children • fi
9
Voisin tulla uudestaan
Pros:

Kaupunkinäkymä huoneesta, aamupala, avulias ja ystävällinen henkilökunta, kuljetuspalvelu lentokentälle, sijainti lähellä subway linja 1, vähän kaupungin melua vaikkakin hälytysajoneuvojen äänet NYC:ssa todella kovalla.

Cons:

Huone oli moderni ja siisti ja huippunäkymät, mutta vähän pieni 4 hengen perheelle. Säilytystilaa vähän vaatteille ja matkalaukuille. Suosittelisin kiinnittämään eteiseen yksinkertaisen naulakon mihin voi ripustaa vaatteita😊

2026-10-14 • via Nuitee
E
Eduardo • family_with_children • us
9
Good stay overall
Pros:

Close to the things we went to New York for

Cons:

We asked for room to be cleaned 2 days in a row and they did not clean it

2026-10-14 • via Nuitee
W
wei • family_with_children • us
9
2026-10-14 • via Nuitee
A
AGUILLON • solo_traveller • us
10
RECOMENDADO
Pros:

Excelente servicio y ubicación

2026-10-13 • via Nuitee
H
Haixia • family_with_children • us
10
Comfortable room. Breakfast is good
Pros:

Location

Cons:

Room is too small

2026-10-13 • via Nuitee
D
Danylo • couple • ua
8
Pros:

Location and view

Cons:

Food

2026-10-13 • via Nuitee
A
Antoniah • couple • au
10
Pros:

Incredible view of the Empire State Building

2026-10-13 • via Nuitee
B
Bluck • solo_traveller • us
10
A comfortable quiet stay
Pros:

A comfortable room that delivered as was like the picture

2026-10-13 • via Nuitee