Hyatt Place New York Chelsea

Hotels
Hyatt Place
8.1 (20000 reviews)
140 West 24th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Small Rooms
Elevator Delays
Average Breakfast Quality

Categories

Cleanliness
8.56
Guests noted the hotel was very clean.
Service
8.73
Staff were described as friendly and helpful, although there were some delays.
Location
8.97
Great location cited repeatedly as a strong point.
Room Quality
7.52
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities
7.85
Amenities were average; some issues with elevator wait times.
Value for Money
7.61
Price was deemed high relative to room quality and amenities.
Food and Beverage
7.56
Breakfast offerings were considered mediocre by several guests.
Overall Experience
8.03
Overall experience varied; some guests were satisfied, while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Accommodations
Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning.

Convenient Amenities
Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks.

Prime Location
Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport.

Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Important information:

"Early Check Policy and Fees:
-10AM: Charged 20% of the Daily rate (Based upon availability)
-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)

Late Checkout Policy and Fees:
-1PM-2PM: $50
-After 2PM: Charged 50% of Daily rate
-After 4PM: Charged 100% of Daily rate

Packages Delivery:
-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.
-Any packages received earlier than 7 days will incur a $5 fee per additional package.
-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.

Extra Guest Policy and Fees:
-First two guests in the room are included in the room rate
-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 20000 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 7.52
Amenities: 7.85
Value for Money: 7.61
Food and Beverage: 7.56
Overall Experience: 8.03
L
Luguy couple fr
8
Pros:

bon petit dejeuner, il faudrait toutefois un peu plus de variete, la chambre etait silencieuse, du moins pour celle que j'avais j'ai pris une chambre avec vue et on a pas ete décu

2026-05-16 via Nuitee
Y
Yelena family_with_children us
10
2026-05-16 via Nuitee
M
Marine solo_traveller fr
9
Pros:

Propreté
Petit déjeuner parfait

2026-05-16 via Nuitee
D
Dag Richard extended_group no
7
2026-05-16 via Nuitee
W
Wanda family_with_children us
10
Amazing
Pros:

I like it everythying from this hotel, I don't have any complaints. The location is excellent, the breakfast was amazing, and everything was delicious. Very clean, the personal very attentive and professional. I highly recommend this place.

Cons:

N/A

2026-05-16 via Nuitee
G
Gardiner couple us
9
2026-05-16 via Nuitee
C
Coraline couple fr
10
Super😍
Cons:

Nous avons passé un incroyable séjour (fin février).
L’hôtel est très bien situé et est à deux pas des stations de métros. La vue du 42 ème étage est magnifique !😍
La chambre était faite tous les jours et propre.
Le personnel est très accueillant.
Le petit déjeuner est bien, je vous conseille d’y aller tôt le matin pour un petit peu plus de tranquillité mais nous n’avons jamais eu de problème à trouver une table libre.
Je vous recommande à 100% cet hôtel.
Nous reviendrons pour notre prochain séjour !

2026-05-16 via Nuitee
B
Bernadette couple gb
8
2026-05-16 via Nuitee
A
Aleja couple us
10
2026-05-15 via Nuitee
A
Audrey solo_traveller es
9
Pros:

Location breakfast

2026-05-15 via Nuitee
Наталья solo_traveller us
7
2026-05-15 via Nuitee
N
Nico Bronzati solo_traveller us
9
2026-05-15 via Nuitee
D
Dilone solo_traveller us
10
Pros:

Everything

Cons:

Nothings

2026-05-15 via Nuitee
I
Isabella solo_traveller it
8
Pros:

Ottima zona, vicina alla metro, lo staff ci ha anche fatto un upgrade della camera gratuita.

Cons:

Nella prima camera l'aria condizionata era molto rumorosa (impossibile dormire), e dopo varie lamentele hanno prima tentato una riparazione che non è andata a buon fine e poi finalmente ci hanno cambiato stanza. Colazione molto basic, piuttosto scadente.

2026-05-15 via Nuitee
A
abad couple co
10
Me Gustó mucho
Pros:

Es muy amplio y limpio

Cons:

No es tan cerca a el centro

2026-05-15 via Nuitee
L
Laila solo_traveller us
8
Pros:

It was close to time Square, a lot of food to find, very beautiful views, free breakfast and easy-to-use public transportation like the busses and subway.

Cons:

Checking in was a hassle.
One of the front desk was rude and not kind.

2026-05-14 via Nuitee
M
Maria Eleni couple gr
10
Best view of the Empire
Pros:

Great location, absolutely stunning view

Cons:

-

2026-05-14 via Nuitee
P
Przemysław couple pl
9
Było wyjątkowo, miło i czysto
Pros:

Widok z okna na 40 piętrze oraz wystrój

Cons:

Nie ma takiej rzeczy

2026-05-14 via Nuitee
C
Candice extended_group fr
9
Un sejour parfait
Pros:

Vue exceptionnelle de notre chambre ! Nous ne nous lassions pas de la regarder.
Les chambres étaient propres et correspondaient parfaitement à la description. L’hôtel est exactement comme sur les photos. Le personnel est très agréable.
Le petit déjeuner était varié avec du pain de mie, des fruits frais, céréales, café, thé, jus de fruits, produits salés… et des choses changées tous les jours comme les pancakes, le pain perdu, les gaufres. La salle n’est effectivement pas très grande mais n’avons jamais eu à attendre pour trouver une table ni pour attendre l’ascenseur d’ailleurs…
Le quartier etait idéal ! Chelsea est un quartier calme mais proche de tous les métros pour visiter toute la ville sans problème, un quartier vivant où on peut trouver des commerces (supermarché au bout de la rue, bars à 2 pas, divers restaurants et fastfoods autour, magasins de vêtements, etc..)
L’hôtel dispose également d’un bar avec une loggia extérieure, il propose à manger aussi. Les prix sont corrects: ni plus cher ni moins cher qu’ailleurs.

Cons:

Le manque de rangement dans la chambre car pour 4 personnes et avec 6 valises en tout c’est un peu comme jouer à Tetrix. Mais cela ne nous a pas empêché de trouver un moyen de ranger nos affaires.

2026-05-14 via Nuitee
L
Laura Elizabeth couple gb
6
Comfortable room with a.view, great location, some small changes would make it excellent!
Pros:

Great central location, close to subway and attractions. Easy to walk everywhere.

Cons:

First room that was given to us was way too noisy and had no view, they did swap our room for last 3 days with no charge, which was better but the hotel must know which rooms are noisier and when a couple is staying 4 days why would they put us on a noisy room from day 1? Breakfast choices were ok but they could do with some Greek yogurt, also there was no English breakfast tea downstairs. Also paper bowls and cups cannot be good for the environment. Also the cleaning trolley was left outside the room for 4 days, so we had to squeeze past it daily. No visual indication as to which lift is arriving.

2026-05-14 via Nuitee