Hyatt Place New York Chelsea

Hotels
•
Hyatt Place
8.1 (20000 reviews)
140 West 24th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Small Rooms
Elevator Delays
Average Breakfast Quality

Categories

Cleanliness
8.56
Guests noted the hotel was very clean.
Service
8.73
Staff were described as friendly and helpful, although there were some delays.
Location
8.97
Great location cited repeatedly as a strong point.
Room Quality
7.52
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities
7.85
Amenities were average; some issues with elevator wait times.
Value for Money
7.61
Price was deemed high relative to room quality and amenities.
Food and Beverage
7.56
Breakfast offerings were considered mediocre by several guests.
Overall Experience
8.03
Overall experience varied; some guests were satisfied, while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Accommodations
Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning.

Convenient Amenities
Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks.

Prime Location
Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport.

Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Important information:

"Early Check Policy and Fees:
-10AM: Charged 20% of the Daily rate (Based upon availability)
-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)

Late Checkout Policy and Fees:
-1PM-2PM: $50
-After 2PM: Charged 50% of Daily rate
-After 4PM: Charged 100% of Daily rate

Packages Delivery:
-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.
-Any packages received earlier than 7 days will incur a $5 fee per additional package.
-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.

Extra Guest Policy and Fees:
-First two guests in the room are included in the room rate
-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 20000 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 7.52
Amenities: 7.85
Value for Money: 7.61
Food and Beverage: 7.56
Overall Experience: 8.03
B
Bettina • family_with_children • de
8
Gutes, preiswertes Hotel mit kleinen Schwächen.
Pros:

Sehr gutes Frühstück! Die Lage des Hotels ist gut, ein Supermarkt ist 5 min. entfernt. Wir haben auch den Room-Service genutzt und waren damit sehr zufrieden. Unser Zimmer lag im 38 Stock mit Blick auf das Empire State Buildung, eine tolle Aussicht!

Cons:

Der Frühstücksraum ist zu gewissen Zeiten viel zu voll, so dass man keinen Tisch bekommt. In dem extrem kleinen Zimmer wäre ein Stuhl und ein Haken, um eine Jacke aufhängen zu können, noch sinnvoll gewesen.

2026-04-04 • via Nuitee
A
Anna • couple • de
8
Great location! Easy stay
Pros:

Great location to train and bus, plus major areas of the city. Simple rooms that were comfortable

Cons:

Elevator wait time

2026-04-04 • via Nuitee
M
MLR • family_with_children • ar
9
Vacaciones en familia
Pros:

El personal del hotel es muy amable. La ubicación del hotel es excelente. La limpieza y el desayuno también estuvieron muy bien.
Nos dieron una habitación en el piso 43 con una vista magnífica al Empire State. Inolvidable!!!!

Cons:

Las habitaciones son muy pequeñas al igual que el baño. Las habitaciones no tienen algun lugar donde poner las valijas y el placard era demasiado pequeño para 3 personas.

2026-04-04 • via Nuitee
B
Besarta • family_with_children • at
9
Es war toll
2026-04-04 • via Nuitee
M
Monica • family_with_children • ec
9
Pros:

Excelente ubicación, seguridad, atención de David de recepción excelente, también de los chicos de maletería.

Cons:

Sugiero mejorar el servicio de los ascensores, variar la alimentación en el desayuno.

2026-04-04 • via Nuitee
H
Henrik • family_with_children • de
8
Pros:

Lage
Zimmer mit Blick auf Skyline
Service

2026-04-04 • via Nuitee
F
Fabio • couple • br
10
Pros:

Breakfast is excellent, nice staff, good location.

2026-04-04 • via Nuitee
C
Chris • couple • us
10
Awesome views, nice room, bit tight, but comfy and clean.
Pros:

Great location and views if high up! Nice clean room, comfy bed, good shower.

Cons:

The elevators were really slow, when busy. The cafeteria for breakfast was packed and kind of bleak, but food was good.

2026-04-04 • via Nuitee
L
Laura • couple • gb
10
2026-04-04 • via Nuitee
K
Katherine • couple • us
10
It’s a great location and the staff is very friendly.
Pros:

Location, breakfast, view from room.

Cons:

Crowded breakfast room, second floor breakfast room too cold, waiting for the elevator.

2026-04-04 • via Nuitee
H
Helene • family_with_children • at
9
2026-04-04 • via Nuitee
J
Jennifer • family_with_children • us
10
Great place to stay in Chelsea
Pros:

Great location, clean updated room, friendly staff and plenty of breakfast options.

Cons:

The elevators are crowded and busy in the mornings.

2026-04-04 • via Nuitee
M
Moira • extended_group • us
9
2026-04-04 • via Nuitee
D
Daniela • family_with_children • us
8
Pros:

Camas cómodas y cuartos limpios

Cons:

El elevador tardaba realmente demasiado o había veces que no llegaba e íbamos por las escaleras. La zona de café/té por la tarde ya estaba vacía y se tardaban envolver a llenar.

2026-04-03 • via Nuitee
T
Thomas • couple • us
10
2026-04-03 • via Nuitee
J
John • couple • us
3
Elevators ruin the experience
Pros:

Location

Cons:

Elevators are a major problem and source of discomfort

2026-04-03 • via Nuitee
F
Fabrício • couple • us
10
2026-04-03 • via Nuitee
D
dambor76 • family_with_children • hu
10
Pros:

Pici szoba, célnak megfelelt. Az ágy kényelmes, a fürdő megfelelő. A kilátás valami eszméletlen , főleg éjszaka.A reggeli bőséges és változatos.

2026-04-02 • via Nuitee
A
arfuch • family_with_children • ar
10
2026-04-02 • via Nuitee
I
Isabel • couple • de
8
Tolle Aussicht und gemütliche Zimmer
Pros:

Tolle Lage und Aussicht! Gerne wieder.

Cons:

Frühstück könnte bessere Auswahl sein..

2026-04-02 • via Nuitee