Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Small Rooms
Elevator Delays
Average Breakfast Quality

Categories

Cleanliness
8.56
Guests noted the hotel was very clean.
Service
8.73
Staff were described as friendly and helpful, although there were some delays.
Location
8.97
Great location cited repeatedly as a strong point.
Room Quality
7.52
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities
7.85
Amenities were average; some issues with elevator wait times.
Value for Money
7.61
Price was deemed high relative to room quality and amenities.
Food and Beverage
7.56
Breakfast offerings were considered mediocre by several guests.
Overall Experience
8.03
Overall experience varied; some guests were satisfied, while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Accommodations
Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning.

Convenient Amenities
Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks.

Prime Location
Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport.

Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Important information:

"Early Check Policy and Fees:
-10AM: Charged 20% of the Daily rate (Based upon availability)
-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)

Late Checkout Policy and Fees:
-1PM-2PM: $50
-After 2PM: Charged 50% of Daily rate
-After 4PM: Charged 100% of Daily rate

Packages Delivery:
-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.
-Any packages received earlier than 7 days will incur a $5 fee per additional package.
-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.

Extra Guest Policy and Fees:
-First two guests in the room are included in the room rate
-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 20000 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 7.52
Amenities: 7.85
Value for Money: 7.61
Food and Beverage: 7.56
Overall Experience: 8.03
M
Marcella • family_with_children • it
7
Cons:

La camera troppo piccola

2026-08-08 • via Nuitee
I
Ivano Giorgio • family_with_children • it
7
Pros:

La vista dalla camera

Cons:

Camera piccola per una famiglia

2026-08-08 • via Nuitee
I
Iuliana • family_with_children • us
8
Great stay and value
Pros:

Location, breakfast, staff

Cons:

Rooms, bathroom size

2026-08-08 • via Nuitee
M
Moran • solo_traveller • il
8
2026-08-08 • via Nuitee
H
Hussain • couple • ca
6
The mattress and pillows were too soft. They did try to out some extra blankets to make it slightly firmer but that didn
Pros:

Location and customer service

Cons:

Facility.

2026-08-08 • via Nuitee
J
Jocelyn • family_with_children • us
7
Would recommend and would stay again
Pros:

The approximate time Square and Madison Square Garden was perfect very walkable for most of the sites but also very easy to get to a subway station to go either uptown or downtown

Cons:

When they tell you that there are certain times at the elevators are busy believe them because although it was a great location the building had four very busy elevators

2026-08-08 • via Nuitee
M
Mario • solo_traveller • gb
9
Pros:

The hotel was central, easy access to subways to downtown and uptown, everything was walkabale Distance.
The hotel was great, the staff verg friendly. They give us an amazing room on the 22nd floor for our honeymoon and the view was outstanding. Tje bed was super comfy and the room clean.

Cons:

There is no complementary water in the room unless you pay extra 6 dollars per bottle, which is kinda expensive, considering it is a 500 ml bottle. Sure there was a water fountain in the 25th floor which was nearby the floor we were staying. Except that, everything was good.

2026-08-08 • via Nuitee
E
Eugenio • couple • it
7
Pros:

Posizione molto comoda per visitare la città e vista incredibile su downtown

Cons:

L’orario della colazione durante la settimana è molto limitato (fino alle 9), il che comporta una congestione di persone incredibile sia per prendere l’ascensore che per servirsi e trovare un tavolo.

2026-08-08 • via Nuitee
F
fernanda • extended_group • ar
8
Cons:

Breakfast time in not
Enough considering the number of guests

2026-08-08 • via Nuitee
G
galindo • solo_traveller • us
8
Pros:

Great view

Cons:

Elevator is slow during rush hour. Which is understandable.

2026-08-08 • via Nuitee
A
Andrea • solo_traveller • it
5
2026-08-07 • via Nuitee
R
Roxann • solo_traveller • us
8
2026-08-07 • via Nuitee
I
Ingrid • solo_traveller • ch
7
Pros:

L'emplacement pour nous était parfait.

Les chambres sont petites il manque de l'espace pour ranger les effets personnels

4 ascenseurs dont certains en panne pour un si grand établissement engendre beaucoup d'attente à certaines heures . La.meme chose pour la salle a manger.pour le petit déjeuner lequel est par ailleurs copieux
La.salle de gym pourrait être dotée d'accessoires pour la poulie

Cons:

L'attente aux ascenseurs et salle à manger

2026-08-07 • via Nuitee
M
Michelle • family_with_children • ie
8
A great hotel for groups or family travelling together. Well located and very clean.
Pros:

Great location, our rooms were well located and close together as requested.

Cons:

Breakfast time during the week could have been till 20.00. The lifts were super busy and often tricky to get. The dining room for breakfast was super busy and it could be difficult to get seats.

2026-08-07 • via Nuitee
J
jaspreet • extended_group • nl
5
2026-08-07 • via Nuitee
L
Lori • solo_traveller • ca
7
Pros:

Convenient location and good breakfast buffet.

2026-08-07 • via Nuitee
J
Jeremy • extended_group • gb
5
Good location, but outweighed by poor lifts, breakfast and bed comfort
Pros:

Location

Cons:

1. Lifts - sometimes had to wait 10 minutes to arrive
2. Breakfast - like a rugby scrum at peak times
3. Sofa bed - very uncomfortable

2026-08-07 • via Nuitee
R
Regina • solo_traveller • us
10
2026-08-07 • via Nuitee
A
Ajay • solo_traveller • us
10
2026-08-07 • via Nuitee
S
Stavros • family_with_children • gr
7
2026-08-07 • via Nuitee