Hyatt Place New York Chelsea

Hotels
•
Hyatt Place
8.1 (20000 reviews)
140 West 24th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Small Rooms
Elevator Delays
Average Breakfast Quality

Categories

Cleanliness
8.56
Guests noted the hotel was very clean.
Service
8.73
Staff were described as friendly and helpful, although there were some delays.
Location
8.97
Great location cited repeatedly as a strong point.
Room Quality
7.52
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities
7.85
Amenities were average; some issues with elevator wait times.
Value for Money
7.61
Price was deemed high relative to room quality and amenities.
Food and Beverage
7.56
Breakfast offerings were considered mediocre by several guests.
Overall Experience
8.03
Overall experience varied; some guests were satisfied, while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Accommodations
Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning.

Convenient Amenities
Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks.

Prime Location
Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport.

Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Important information:

"Early Check Policy and Fees:
-10AM: Charged 20% of the Daily rate (Based upon availability)
-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)

Late Checkout Policy and Fees:
-1PM-2PM: $50
-After 2PM: Charged 50% of Daily rate
-After 4PM: Charged 100% of Daily rate

Packages Delivery:
-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.
-Any packages received earlier than 7 days will incur a $5 fee per additional package.
-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.

Extra Guest Policy and Fees:
-First two guests in the room are included in the room rate
-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 20000 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 7.52
Amenities: 7.85
Value for Money: 7.61
Food and Beverage: 7.56
Overall Experience: 8.03
K
Karly • solo_traveller • au
10
Would stay again!
Pros:

Amazing views, great location!!

Cons:

Lifts busy and breakfast times busy. But manageable!!

2026-05-31 • via Nuitee
J
Jose • couple • pr
8
.
Pros:

Elevadores se tardan mucho tiempo

Cons:

Location

2026-05-30 • via Nuitee
N
Nuria • solo_traveller • de
8
Pros:

Vistas desde la habitación y el desayuno

Cons:

Poco sitio para desayunar, hay que ir temprano. La habitación es muy pequeña

2026-05-30 • via Nuitee
B
Brigitte • solo_traveller • fr
7
Cons:

La poignée de la fenêtre de notre chambre était cassée ne s ouvrait. Mauvaise adhérence du joint donc beaucoup de bruit.
Petit déjeuner identique toute la semaine

2026-05-30 • via Nuitee
P
Philippe • family_with_children • lu
7
Pros:

Sehr sauber und gute Lage

Cons:

Frühstücks Buffet komplett überfüllt und nicht genügend Sitzplätze für alle.

2026-05-30 • via Nuitee
Özge • family_with_children • tr
7
Pros:

Oda her gun temizleniyor. Konum cok iyi bir cok yere yuruyerek gidebilirsiniz.
Kahvaltı ortalama, cesit cok az.

Cons:

Odalar biraz kucuk. Kahvalti alani kişilere yetmiyor. Surekli asansor sirasi bekleniyor. Bebek arabasiyla 15 dakika bekledigimiz oldu.

2026-05-30 • via Nuitee
B
Barrionuevo Casas • solo_traveller • it
10
Personale sempre disponibile e gentile
Pros:

Personale cordiale e camera sempre pulita

Cons:

Aspettare anche 15 minuti per l’ascensore

2026-05-30 • via Nuitee
I
Ilias • solo_traveller • ua
10
2026-05-30 • via Nuitee
L
Laetitia • family_with_children • fr
8
Superbe séjour
Pros:

La vue depuis la chambre, la propreté de l’établissement

Cons:

Longue attente aux ascenseurs et salles de petit déjeuner trop petites

2026-05-30 • via Nuitee
M
menemencioğlu • couple • tr
2
Pros:

Konumu iyi

Cons:

Asansör sırası var

2026-05-30 • via Nuitee
J
JAUME • extended_group • es
9
Amabilidad y practicidad
Pros:

Completo

Cons:

Más espacio para desayunar

2026-05-30 • via Nuitee
S
sophie • family_with_children • lu
8
Très bon emplacement
Pros:

Petit déjeuner
Emplacement

Cons:

Chambre un peu petite
SDB avec porte coulissante donc pas intime

2026-05-30 • via Nuitee
K
Krish • solo_traveller • gb
8
Need to make stay more comfortable by addrrssing the concerns of guests.
Pros:

Location was excellent

Cons:

The mattresses were pathetic… inspite of our request to provide us with firm mattresses no efforts were made. wanted to bring to your attention that the mattresses in our room seem to be sagging and are quite uncomfortable. We haven’t been able to rest well because of this.

2026-05-30 • via Nuitee
D
Danielle • solo_traveller • nl
8
2026-05-30 • via Nuitee
O
Owen • family_with_children • gb
7
Fab spot for our family trip to NYC
Pros:

Location was great, and it was nice to have breakfast included

Cons:

Room was too small for 4 people, we were just on top of each other with no space.

2026-05-30 • via Nuitee
B
Benjamin • couple • us
4
No vuelvo al hotel ni lo recomiendo
Pros:

Habitación muy chica sin roperos para ropa!

Cons:

Los ascensores funcionan pésimo
El desayuno 9:30 finaliza.

2026-05-30 • via Nuitee
M
Minna • family_with_children • ch
5
2026-05-29 • via Nuitee
C
CHUN WEI • extended_group • tw
5
性價比很低的飯店
Pros:

基本上紐約的住宿就是貴，沒有滿意的部分

Cons:

房務清潔就是完全不標準，每天缺東缺西，水也補不齊

2026-05-29 • via Nuitee
H
Hamed • couple • ae
8
Very great hotel
Pros:

The place and how clean it was

Cons:

The room is very small

2026-05-29 • via Nuitee
K
Krisha • couple • au
5
2026-05-29 • via Nuitee