Super 8 by Wyndham Phoenix West

Hotels
•
Super 8
5.7 (810 reviews)
4135 N 27th Ave , Phoenix , us

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Children allowed

Facilities

WiFi available
Air conditioning
24-hour front desk
Heating
Pets allowed
Daily housekeeping
Vending machine - drinks
Paid WiFi
Staff adhere to local safety protocols

Review Highlights

Pros:
Low price / good value
Helpful front desk / cleaning staff
Easy access to I-17 / convenient location for driving
Checkout at 11am
Some rooms had working AC
Privacy noted by some guests
Cons:
Roaches, stained/holed linens, general filth and strong odors
Unsafe neighborhood: prostitution and drug activity reported
Security incidents / guests kicked out / unhelpful security
Broken fixtures, noisy or non-working AC, WiFi issues
Pool closed / limited amenities availability
Refund and payment disputes; front desk attitude complaints

Categories

Cleanliness
1.5
Strongly negative: multiple reports of roaches, stained/holed sheets, ripped/dirty towels, cigarette/mold smells and general filth.
Service
10
Mostly positive for front-desk and housekeeping: several reviewers praise clerks, 'great staff' and cleaning ladies. NOTE: separate reports of security incidents and occasional unresponsiveness are also recorded.
Location
6.9
Mixed: convenient access (right off I‑17) and some quiet comments, but multiple reports of an unsafe area with open prostitution, drug activity and general insecurity.
Room Quality
2
Negative: rooms described with roaches, burn holes, torn bedspreads, broken fixtures, noisy or non-working AC units and overall poor condition.
Amenities
8
Moderately positive presence of basic amenities (coffee, checkout time, privacy) reported by some guests; however pool often closed and WiFi/AC reliability problems noted by others.
Value for Money
8.5
Generally seen as low-priced and good value by many reviewers, though some guests complained about disputed charges and refund issues.
Food and Beverage
5.7
Limited mentions: one complaint about lack of breakfast information, another positive note about morning coffee; otherwise not widely discussed.
Overall Experience
3
Overall negative: pervasive cleanliness and safety concerns (roaches, filth, prostitution, drugs) led many guests to avoid staying or seek other hotels despite some positive staff interactions and low rates.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 20:32

Property Description

Convenient Location
Located just 11 km from Copper Square and Phoenix Convention Center, Super 8 by Wyndham Phoenix West offers easy access to key attractions in Phoenix.

Comfortable Rooms
Each room at our hotel is equipped with essential amenities such as air conditioning, free WiFi, a flat-screen TV, and a fridge, ensuring a comfortable stay for all guests.

Helpful Services
Our friendly reception staff is always ready to assist guests with information and guidance to explore the area, making your stay hassle-free and enjoyable.

Ready to experience comfort and convenience in Phoenix? Book your stay at Super 8 by Wyndham Phoenix West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.7
Based on 810 reviews
Cleanliness: 1.5
Service: 10
Location: 6.9
Room Quality: 2
Amenities: 8
Value for Money: 8.5
Food and Beverage: 5.7
Overall Experience: 3
M
Mario • couple • us
5
We’re never coming back …
Pros:

There was no complimentary breakfast like it said on the ad just coffee first day and the second just coffee and orange juice that’s it no cereal no pancakes no eggs no nothing we were very disappointed and we are never going back to that place .. especially because there were too many people of the homeless or drug using community in that particular area.. we didn’t feel safe but we manage and people were very loud at times .. I have nothing more to say that will be nice thanks anyway ..

2026-08-28 • via Nuitee
V
Vivar • solo_traveller • us
5
2026-08-28 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-08-27 • via Nuitee
O
Ortiz • solo_traveller • us
3
2026-08-22 • via Nuitee
E
Epaminodas • solo_traveller • us
1
2026-08-06 • via Nuitee
K
Kristie • solo_traveller • us
1
2026-07-23 • via Nuitee
B
Brandon • solo_traveller • us
6
2026-07-19 • via Nuitee
D
Destiny • solo_traveller • us
1
Price was decent, cleanliness was awful, also saw a roach in the lobby :( think i also got bit up by
Pros:

cheap price

Cons:

Linen was dirty, had holes. bed had trash on it. towels were ripped and dirty also smelled like cigaretts.

2026-07-19 • via Nuitee
J
Javis • solo_traveller • us
5
2026-07-17 • via Nuitee
K
Katrina • couple • us
6
2026-07-17 • via Nuitee
S
shaunta • solo_traveller • us
4
2026-07-16 • via Nuitee
J
Jose • couple • us
8
2026-07-16 • via Nuitee
P
Polly • couple • se
1
2026-07-14 • via Nuitee
M
MAURO • solo_traveller • us
10
Pros:

Clerk service

Cons:

No pool available

2026-07-07 • via Nuitee
C
Christina • solo_traveller • us
1
2026-07-05 • via Nuitee
A
ABR • solo_traveller • us
10
2026-07-04 • via Nuitee
D
Duran • solo_traveller • us
10
2026-07-02 • via Nuitee
J
Joshua • couple • us
1
Dangerous place, the motel does not respond to messages.
Pros:

Nothing

Cons:

Everything

2026-06-30 • via Nuitee
A
anthony • solo_traveller • us
4
Safer in Mogadishu
Pros:

Air worked

Cons:

Hooker infested war zone.

2026-06-29 • via Nuitee
J
Jaime • couple • us
8
2026-06-29 • via Nuitee