Tru By Hilton Rocky Mount, Nc

Hotels
•
Tru by Hilton
8.5 (1186 reviews)
255 Gateway Blvd , Rocky Mount , US
+1 252-618-0022

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Service inconsistencies
Room comfort problems

Categories

Cleanliness
7.5
Some complaints about cleanliness and bugs.
Service
9
General assistive behavior from staff, though with some issues during check-in.
Location
9
Consistently mentioned as a strong point of the hotel, easy to find.
Room Quality
8
Rooms were generally comfortable, but issues with the firmness of beds and bugs were noted.
Amenities
8.5
Breakfast was positively mentioned, but some amenities were lacking.
Value for Money
8.5
Price was generally considered fair given the location.
Food and Beverage
9
Breakfast options were positively received.
Overall Experience
8.5
Mixed feelings due to specific issues, but also many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:45

Property Description

Modern Accommodation: Tru By Hilton Rocky Mount, Nc offers stylish accommodation in Rocky Mount with a 24-hour front desk for your convenience.

Comfortable Rooms: Each guest room is equipped with a TV and a fridge, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 74 km from Pitt-Greenville Airport, Tru By Hilton Rocky Mount, Nc provides easy access for travelers.

Book your stay at Tru By Hilton Rocky Mount, Nc now for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1186 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
P
Patricia • couple • us
8
2026-10-23 • via Nuitee
B
Brian • solo_traveller • us
10
2026-10-18 • via Nuitee
J
Juan • couple • us
2
Bad experience
Pros:

Poorly managed tv broken in bedroom lights out in bedroom

Cons:

Poor customer service

2026-10-18 • via Nuitee
P
penny • couple • us
8
2026-10-15 • via Nuitee
M
Margaret • couple • us
10
2026-10-13 • via Nuitee
R
Ronda • couple • us
9
2026-10-12 • via Nuitee
B
Betty • couple • us
10
The room was perfect and breakfast was wonderful
Pros:

The property was beautiful and very well maintained

Cons:

There was nothing not to like

2026-10-11 • via Nuitee
G
G • solo_traveller • us
10
2026-10-10 • via Nuitee
M
Monica • extended_group • us
7
It was an excellent stay!
Pros:

The room was clean. Didn't get the chance to try the breakfast.

Cons:

The staff belittled me for booking 3rd party. He states y'all and this 3rd party booking like it was a problem. I stayed well they had a cheaper rate for the same room. Then he proceeded to say I would never book 3rd party no matter how cheap it is. At the end of the day, my money and my choice. I was highly offended and it was unnecessary. Plus, the alarm kept going off during our stay between 5-6pm that Friday and 6:45am that Saturday morning.

2026-10-08 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-10-08 • via Nuitee
J
John • couple • us
9
Pros:

Very clean

2026-09-18 • via Nuitee
C
Celya • extended_group • us
10
2026-09-14 • via Nuitee
K
Kay • couple • us
1
2026-09-14 • via Nuitee
K
Kristine • couple • us
5
After 12 hour travel day showers were needed night and morning, didn’t happen. Not happy about that.
Pros:

Quiet, so very refreshingly clean!!

Cons:

Absolutely NO hot water, couldn’t shower or wash up in sink as the water was sooooo cold.

2026-09-13 • via Nuitee
L
Liana • family_with_children • us
3
Ok
Pros:

Location

Cons:

The manger on site and the way he treats guest

2026-09-13 • via Nuitee
D
Dudek • couple • us
4
No value for this Hilton. Water temperature should be 100F to 105F, with adequate pressure.
Pros:

Breakfast was good. Room was clean. Very modern yet noticeable small.

Cons:

Shower. Low water pressure. Low water temperature. To be clear, we took our showers late in the evening in medium temperature water, far too low water pressure. 10pm is not a good time to change rooms so we did not call the front desk. I mentioned this to the front desk associate in the AM, who just came on duty, and besides, we were checking out.

2026-09-05 • via Nuitee
F
Fred • couple • us
10
Great budget hotel
Pros:

Bright, shiny, new, very 21stC. Fine breakfast. Above all, excellent VALUE.

2026-08-31 • via Nuitee
M
Morgan • couple • us
2
Disappointed
Pros:

Breakfast was ok. In general we like this hotel, have stayed here before.

Cons:

There were 5 industrial sized fans running all night next to our room, 416. The staff said they’d be turned off at night. That never happened. Extremely loud all night. I won’t be back.

2026-08-30 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-08-27 • via Nuitee
V
Vadim • family_with_children • us
3
Cons:

Air conditioner made a loud noise even turned off. Had to call a front desk to have them completely disconnected. Could not sleep at all.

2026-08-24 • via Nuitee