Canopy by Hilton London City

Hotels
Canopy by Hilton
9.6 (2878 reviews)
11-15 Minories St , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Great location near public transport
Cons:
Pending charges on credit card
Other minor service issues

Categories

Cleanliness
9.61
Multiple reviews highlight the hotel's cleanliness and overall tidiness.
Service
9.88
Staff received high praise for being friendly, attentive, and accommodating.
Location
9.82
Guests appreciated the hotel's convenient location near public transport.
Room Quality
9.67
Rooms were described as comfortable and beautifully decorated.
Amenities
9.4
Favored unlimited water supply and a nice lounge area but noted some issues.
Value for Money
9.06
Some complaints about overpriced aspects but overall a good value.
Food and Beverage
9.41
Positive feedback on the breakfast buffet and bar food.
Overall Experience
9.98
Many reviews expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Prime Location in London
Located in the heart of London, Canopy by Hilton London City offers convenience and luxury. Close to major attractions like Sky Garden and Tower of London, this 4-star hotel is perfect for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, free bikes, and free WiFi. Stay active at the fitness centre or unwind at the hotel bar. The rooms are equipped with all essentials including a TV, safety deposit box, and a private bathroom with free toiletries.

Convenience at Your Fingertips
With room service, a 24-hour front desk, and proximity to Liverpool Street Underground Station, Canopy by Hilton London City ensures a seamless and enjoyable experience for all guests.

Book your stay at Canopy by Hilton London City now and indulge in the best that London has to offer!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 2878 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.82
Room Quality: 9.67
Amenities: 9.4
Value for Money: 9.06
Food and Beverage: 9.41
Overall Experience: 9.98
A
Andrea couple ie
10
Relaxing
Pros:

Yes

Cons:

We only had the option to book a twin room with accessibility

2026-03-02 via Nuitee
E
Elena extended_group es
8
2026-03-02 via Nuitee
D
Dirk solo_traveller de
10
2026-03-01 via Nuitee
C
Catherine solo_traveller be
9
2026-03-01 via Nuitee
C
Clifford couple gb
7
2026-03-01 via Nuitee
A
Archie couple gb
10
2026-03-01 via Nuitee
M
Moustafa solo_traveller ae
8
2026-02-28 via Nuitee
E
Estefania solo_traveller es
9
Noche en Londres
Pros:

Ubicación y atención del personal. Además por sorpresa me eligieron como la huésped del día, y además de dejarme una nota y unos detallitos, mejoraron mi habitación sin coste alguno.
Además, buen desayuno, muy variado

Cons:

Realmente solo ha sido un detalle del desayuno, el embutido no me ha parecido de una buena calidad, pero todo lo demás sí.

2026-02-27 via Nuitee
V
Verica extended_group rs
9
2026-02-26 via Nuitee
S
Shenice couple gb
10
2026-02-23 via Nuitee
J
Jacob couple gb
10
A very modern and clean hotel with great staff
Pros:

Very modern and clean, very nice and comfortable rooms with very nice bathroom

2026-02-22 via Nuitee
L
Lakeisha couple gb
10
2026-02-22 via Nuitee
T
Tiarni couple gb
10
Really really good hotel
Pros:

Everything

Cons:

Nothing

2026-02-22 via Nuitee
F
Faulkner couple gb
9
A pristine, comfortable stay with thoughtful touches and excellent service — slightly overshadowed by a 4am in-room alar
Pros:

Everything was so pristine. The bed was extremely comfortable and we could not have asked for more. We were chosen as guest of the day and got some small gifts including an upgrade! The water on the corridor was super handy and the staff were extremely helpful.

Cons:

Unfortunately at 4am we were woken to an alarm in our room which we first thought was the fire alarm. We then left the room and realised it was just in our room. Luckily there was someone on reception and they sorted it for us pretty quickly which I was thankful for however it did interrupt our stay.

2026-02-22 via Nuitee
L
Linda family_with_children fr
9
2026-02-14 via Nuitee
P
Paul couple gb
9
2026-02-13 via Nuitee
A
Artur Ventura family_with_children pt
8
Good option
Pros:

Location and staff.

Cons:

Having to walk into the elevator hallway to have fresh water from a fountain (no water in the bedroom).

2026-02-13 via Nuitee
B
Büsra solo_traveller de
9
2026-02-13 via Nuitee
A
Adam couple gb
10
Pros:

Stylish rooms and hotel. East end location worked well for my itinerary.

Cons:

Showerhead needed a descale.

2026-02-13 via Nuitee
O
Oksana couple ua
10
The best of the best
Pros:

The best… I love it

Cons:

Pillows uncomfortable, too large for me 🤷‍♀️

2026-02-12 via Nuitee