Canopy by Hilton London City

Hotels
•
Canopy by Hilton
9.6 (2999 reviews)
11-15 Minories St , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Great location near public transport
Cons:
Pending charges on credit card
Other minor service issues

Categories

Cleanliness
9.61
Multiple reviews highlight the hotel's cleanliness and overall tidiness.
Service
9.88
Staff received high praise for being friendly, attentive, and accommodating.
Location
9.82
Guests appreciated the hotel's convenient location near public transport.
Room Quality
9.67
Rooms were described as comfortable and beautifully decorated.
Amenities
9.4
Favored unlimited water supply and a nice lounge area but noted some issues.
Value for Money
9.06
Some complaints about overpriced aspects but overall a good value.
Food and Beverage
9.41
Positive feedback on the breakfast buffet and bar food.
Overall Experience
9.98
Many reviews expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Prime Location in London
Located in the heart of London, Canopy by Hilton London City offers convenience and luxury. Close to major attractions like Sky Garden and Tower of London, this 4-star hotel is perfect for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, free bikes, and free WiFi. Stay active at the fitness centre or unwind at the hotel bar. The rooms are equipped with all essentials including a TV, safety deposit box, and a private bathroom with free toiletries.

Convenience at Your Fingertips
With room service, a 24-hour front desk, and proximity to Liverpool Street Underground Station, Canopy by Hilton London City ensures a seamless and enjoyable experience for all guests.

Book your stay at Canopy by Hilton London City now and indulge in the best that London has to offer!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 2999 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.82
Room Quality: 9.67
Amenities: 9.4
Value for Money: 9.06
Food and Beverage: 9.41
Overall Experience: 9.98
A
Alison • solo_traveller • ca
10
2026-06-20 • via Nuitee
L
Laura • couple • gb
8
2026-06-19 • via Nuitee
M
misba • couple • gb
10
2026-06-15 • via Nuitee
B
Barbara • extended_group • ch
8
2026-06-15 • via Nuitee
D
Duncan • couple • gb
10
Pros:

Thank you for making my daughter’s 30th birthday treat extra special with a upgrade
Much appreciated as always we’ll be back
Cheers Dunc

2026-06-14 • via Nuitee
R
Rebecca • couple • gb
10
Would 100% stay here again
Pros:

Very friendly staff, our stay was made special with a room upgrade. The room was very spacious and comfortable with a modern feel. The rooftop bar was great with the nice weather although I would recommend booking a space on the outside terrace.

2026-06-13 • via Nuitee
C
Carl • couple • gb
8
Overall it perfectly suited our needs and to be fair would return felt a bit pricey
Pros:

Location spot on , hotel very nice, staff super friendly and helpful.

Cons:

Breakfast was a little limited but was good quality, would have been nice to have an omelette without ordering via waiter

2026-06-13 • via Nuitee
A
Alan • solo_traveller • ie
9
2026-06-12 • via Nuitee
S
Sara • couple • fr
5
Passable
Pros:

Propre , à 2min du métro

Cons:

J’ai eu une mauvaise expérience concernant le paiement : l’hôtel m’a débité l’empreinte bancaire + la moitié de la somme du séjour
Après plusieurs appels ils m’ont enfin remboursé

2026-06-07 • via Nuitee
Z
Zain • couple • gb
9
Pros:

Modern and stylish. Staff were excellent

2026-06-07 • via Nuitee
A
Alison • couple • gb
10
2026-06-06 • via Nuitee
E
Ethan • family_with_children • gb
10
It was great, the staff were super accommodating and the rooms were 10/10, would reopened
Pros:

Loved the view, size & lay out of the property along with how comfy & big the bed was

2026-06-05 • via Nuitee
C
Cevdet • couple • tr
10
Pros:

Good place to adopt London.

2026-06-02 • via Nuitee
A
Annika • couple • se
8
2026-06-02 • via Nuitee
D
Dennis • couple • nl
9
Amazing
Pros:

Very nice location easily reachable by underground. Our room was beautiful with great beds and a nice shower.

2026-06-02 • via Nuitee
C
Chayamporn • extended_group • th
7
2026-06-01 • via Nuitee
K
Katarzyna • family_with_children • pl
9
Pros:

Świetna lokalizacja, komfortowy, pięknie urządzony hotel. Widok z okna na wieżowce City.

Cons:

Polecam, pomimo, że w żaden sposób nie udało mi się skontaktować z personelem przed przyjazdem w kwestii późnego zameldowania, na co straciłam kilka godzin

2026-06-01 • via Nuitee
8
884lisettet • Business
10
Best stay ever
Pros:

This hotel is amazing and the staff are super friendly and professional. Thank you for making this a home away from home. Best hotel breakfast I have ever had!

2026-05-29 • via Tripadvisor
4
485madse • Solo travel
10
Couldn’t fault it :)
Pros:

I popped in for a spot of lunch by myself and sat outside. I had the most wonderful time. I was served by Walter who was one of the most friendly, attentive and sweetest gentlemen I’ve ever met and been served by. I had the ceaser salad and without trying to be too dramatic, might have been the best I’ve had. Light, full of flavour and very filling. Thank you to all the staff involved x

2026-05-29 • via Tripadvisor
Y
Yasmine • couple • lu
8
Overall a very pleasant stay !
Pros:

The location was perfect. The bar was nice, the staff was friendly and helpful. The room had a good size.

Cons:

The pillows were very uncomfortable as far too big. Would have liked the option to change pillows.
There was no shower gel provided in room 117. The bottle was not fixed / replaced throughout our stay.

2026-05-29 • via Nuitee