Canopy by Hilton London City

Hotels
Canopy by Hilton
9.6 (3045 reviews)
11-15 Minories St , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Great location near public transport
Cons:
Pending charges on credit card
Other minor service issues

Categories

Cleanliness
9.61
Multiple reviews highlight the hotel's cleanliness and overall tidiness.
Service
9.88
Staff received high praise for being friendly, attentive, and accommodating.
Location
9.82
Guests appreciated the hotel's convenient location near public transport.
Room Quality
9.67
Rooms were described as comfortable and beautifully decorated.
Amenities
9.4
Favored unlimited water supply and a nice lounge area but noted some issues.
Value for Money
9.06
Some complaints about overpriced aspects but overall a good value.
Food and Beverage
9.41
Positive feedback on the breakfast buffet and bar food.
Overall Experience
9.98
Many reviews expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Prime Location in London
Located in the heart of London, Canopy by Hilton London City offers convenience and luxury. Close to major attractions like Sky Garden and Tower of London, this 4-star hotel is perfect for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, free bikes, and free WiFi. Stay active at the fitness centre or unwind at the hotel bar. The rooms are equipped with all essentials including a TV, safety deposit box, and a private bathroom with free toiletries.

Convenience at Your Fingertips
With room service, a 24-hour front desk, and proximity to Liverpool Street Underground Station, Canopy by Hilton London City ensures a seamless and enjoyable experience for all guests.

Book your stay at Canopy by Hilton London City now and indulge in the best that London has to offer!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.6
Based on 3045 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.82
Room Quality: 9.67
Amenities: 9.4
Value for Money: 9.06
Food and Beverage: 9.41
Overall Experience: 9.98
B
Braem solo_traveller be
9
2026-08-15 via Nuitee
M
Mackenzie couple gb
8
2026-08-15 via Nuitee
M
Maria Antonella solo_traveller it
8
2026-08-14 via Nuitee
W
Wiky couple ao
10
Formidably
Pros:

Tudo top, a higiene, o aroma, a cama

Cons:

A vista do meu quarto

2026-08-14 via Nuitee
H
Hina family_with_children gb
4
Pros:

Its not worth for money

Cons:

No disposable cups in room .cups were not washed properly and had bad odours

2026-08-11 via Nuitee
E
Esther Damilola extended_group gb
10
Amazing. Great location.
Pros:

It is so pretty and aesthetically pleasing. Hotel is perfectly positioned- a bus stop literally opposite and the train station was just a 3 mins walk! Perfect brunch spot at Florattica too! I really loved it

Cons:

Nothing really

2026-08-10 via Nuitee
O
Olly couple gb
10
2026-08-09 via Nuitee
A
Anna family_with_children us
9
2026-08-09 via Nuitee
K
Kinwasi solo_traveller tz
9
Pros:

Comfortable rooms

2026-08-09 via Nuitee
C
Coupé family_with_children be
9
2026-08-06 via Nuitee
T
Tasha solo_traveller gb
8
Great location, trendy room. Clean hotel
Pros:

New/fresh/clean/nice decor

2026-08-05 via Nuitee
M
Marie solo_traveller gb
9
2026-08-03 via Nuitee
S
Stephanie couple gb
10
Perfect spot for a long weekend stay in London, great positioning, great facilities, and beautiful decor.
Pros:

We didn’t get to experience the Resturant or bar, but the hotel room facilities were perfect. Elegant decor. Very comfortable bed. Air con!

Cons:

We think a premises as such should provide fresh milk in the rooms.

2026-08-03 via Nuitee
C
Codruta family_with_children ro
9
2026-08-03 via Nuitee
G
Guillermo couple es
8
2026-08-02 via Nuitee
I
Ian couple gb
9
2026-08-02 via Nuitee
P
Paul family_with_children gb
4
Paid for early check in and waited for 3 hours to get room
Pros:

Good location

Cons:

Cost

2026-07-25 via Nuitee
A
Anthony couple gb
8
2026-07-21 via Nuitee
H
Helen couple gb
8
Pros:

Location, style

Cons:

Nothing

2026-07-20 via Nuitee
D
David family_with_children au
2
location great - horrible smell from drains in bathroom is known (unsolved) issue
Pros:

Location in London and size of the rooms were very good.

Cons:

Check in process took over 1/2 hour with no explanation as to why. We had requested that all three rooms were joined or on same floor, three different floors were allocated and couldnt get between floors. The sewage and stale water smell in our bathroom was horrendous, complained to management who set maintenance and housekeeping for zero solution. Final night was so bad requested new room, options presented were poor and not feasible. Had to complain in twitter (X) to get a resolution, which was inadequate. When checking out was told that the smell was a known issue. Book with extreme caution.

2026-07-20 via Nuitee