Renaissance Bali Nusa Dua Resort

Hotels
Renaissance Hotels & Resorts
9.4 (1772 reviews)
Kawasan Pariwisata Lot SW 4 & 5 , Nusa Dua , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great amenities
Wonderful location
Cons:
Issues with cleanliness
Beach club needs improvement

Categories

Cleanliness
8.35
Some reviews mention unpleasant odors in rooms due to ventilation issues.
Service
9.99
Exceptional service with genuine, caring staff; guests felt valued and well taken care of.
Location
9.36
Great location mentioned with accessible shuttle transfers to the city and beach.
Room Quality
9.31
Rooms mentioned positively overall, though cleanliness was a concern.
Amenities
9.84
Excellent amenities including clean pools, a gym, and engaging activities for kids.
Value for Money
9.3
Good value given the quality of service, amenities, and overall experience.
Food and Beverage
9.35
Food quality praised, though some areas for improvement noted in the beach club.
Overall Experience
9.72
Guests widely praised their experiences and the emotional connection with the service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Luxurious Accommodation with Modern Amenities
Renaissance Bali Nusa Dua Resort, located near beautiful Nusa Dua Beach, offers a premium stay with free bikes, private parking, and a stunning outdoor pool. The guest rooms are elegantly furnished with air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable experience for guests.

Family-Friendly and Leisure Activities
This 5-star resort caters to families with a kids' club, children's playground, and activities like table tennis. Guests can unwind at the fitness center or enjoy cycling in the surrounding area.

Culinary Delights and Diverse Dining Options
Indulge in a variety of dining experiences at the on-site restaurant serving Cantonese, Chinese, and Seafood cuisine. With options for vegetarian and vegan guests, the resort ensures a delightful culinary journey for all visitors.

Experience luxury, comfort, and exceptional service at Renaissance Bali Nusa Dua Resort. Book your stay now for an unforgettable getaway!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Scheduled shuttle service to Renaissance Beach Club is available between 10AM - 7PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rp 650,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 650,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1772 reviews
Cleanliness: 8.35
Service: 9.99
Location: 9.36
Room Quality: 9.31
Amenities: 9.84
Value for Money: 9.3
Food and Beverage: 9.35
Overall Experience: 9.72
M
Melissa family_with_children au
10
2026-04-10 via Nuitee
family_with_children au
8
2026-04-08 via Nuitee
V
virgil family_with_children nl
10
Het was fantastisch, we komen 100% terug en raden het iedereen aan
Pros:

Het personeel was super, de accommodatie was top, en het ontbijt was voortreffelijk

Cons:

Geen

2026-04-08 via Nuitee
A
Andrea couple sg
1
THE WORSE HOTEL I HAVE EVER STAYED IN BALI.
Pros:

NOTHING.

Cons:

EVERYTHING EXCEPT THE STAFF

I left after the first night, as the room smelled MUSTY. The kind manager showed me four other rooms, but they all smelled musty as well. Terrible. Breakfast was a zoo, with graffiti on the walls… in Bali! This was my 22nd time in Bali, and I disliked every single corner of this property. The only good thing there was the staff. Full stop.

2026-04-07 via Nuitee
A
Ariana family_with_children br
9
Great experience!
Pros:

The staff were incredibly friendly and welcoming, everything was spotless, and the rooms were very comfortable. The pools are fantastic, and there are great activities for kids.
A highlight was the BackStage restaurant — great breakfast! We also celebrated our son’s birthday, and the team made it so special with a cake and lovely birthday wishes. The staffs Velia, Alinda, June and Edo went to the extra mile to make us feel comfy and happy!
The only small improvement would be more gluten-free bread options. Other than that, everything was perfect. We’d definitely come back!

2026-04-07 via Nuitee
N
Nicole family_with_children au
10
Pros:

Hotel was beautiful, grounds were gorgeous. The staff were amazing. My son loved the kids club and kids pool. We had an amazing time here. Breakfast was fabulous. The restaurant Lion X also exceeded our expectations. We loved our time here and will absolutely be back.

Cons:

IF I had to pick something it would be nice to have some shade over the kids pool.

2026-04-07 via Nuitee
M
Melati family_with_children au
10
Amazing hotel, service and facilites
Pros:

Everything - we stay here every year for our family holiday and it never disappoints.

Cons:

Nothing.

2026-04-06 via Nuitee
J
Janif solo_traveller de
10
Großartig habe jede Sekunde genossen 🤩🥰
Pros:

Die Anlage ist traumhaft, Personal sehr freundlich und zuvorkommend, sehr gute Restaurant und ein tolles Frühstück. Ich habe mein Aufenthalt sogar um eine Nacht verlängert, besonderen Dank an Eva und Sri beide sind Spitzenklasse immer am Strahlen und sind immer behilflich und für einen da ❤️❤️❤️❤️❤️

2026-04-06 via Nuitee
S
SusyRa family_with_children pt
10
Pros:

Ambiance, decoration, comfort, amenities, heated pool, amazing and polite staff (hands up to Maria from the reception, for the special treat and Guna from the pool bar). Good food in all the restaurants, , superb breakfast with a vast selection. Very convenient hourly bus to the private beach (a must) and to Bali Collection shopping mall.

2026-04-06 via Nuitee
B
Benjamin family_with_children au
5
Build by the A-Team 5 years ago, now poorly maintained and staffed.
Pros:

Beautiful resort. Great breakfast and great breakfast staff. Good kids area, great pools and food.

Cons:

Absolutely not a 5 star place with how they run it.

About 10 little areas of the resort are under maintenance, get the impression its poorly looked after. some bits in the pool rusted out. Male Spas already out of service. Spa bathrooms poorly cleaned and area has calcium build up everywhere. weird for a 5 year old hotel, could have been 20 years old.

Hotel not very smart around baby seats, and way too expensive for what it is. Even had to put the car seats in ourselves as the staff looking after that were incompetent.

Staff at the beach area are terrible. Took like 15 minutes to communicate i wanted a single beer and clear the bill. Took about 4 discussions with them.

Staff on the phone are really inexperienced. Weird with managing food bills too. Absurd team when it comes to taking money.

2026-04-06 via Nuitee
D
Dilushi family_with_children au
10
Pros:

We really had a wonderful time. Food was great! Kids didnt want to leave. We'll sure be back. Thank you!

Cons:

None

2026-04-05 via Nuitee
N
Nadezhda solo_traveller ru
10
Pros:

Атмосфера, высокий уровень сервиса, прекрасная еда

Cons:

Нет такого

2026-04-05 via Nuitee
O
Oleg extended_group kg
10
Все было великолепно
Pros:

Дружелюбный персонал, чистота и комфорт, хорошие завтраки

Cons:

Такого не было

2026-04-04 via Nuitee
K
Kaizong Amos family_with_children sg
7
Pros:

The resort itself was lovely. Pool was nice. Breakfast was excellent.

Cons:

The resort was a little out of the way. Felt like it missed a bit of the Nusa Dua Bali vibe due to the lack of proximity to the beach. The lighting in the corridor was a little too dim for our comfort but we gather it was to create a certain mood

2026-04-04 via Nuitee
L
Lara family_with_children nl
10
Luxe resort in Nusa Dua
Pros:

Prachtige zwembaden, comfortabele kamer, goeie bedden en heel behulpzaam personeel. Ook het eten was heerlijk.

Cons:

Niets!

2026-04-04 via Nuitee
A
Aposto family_with_children id
10
Kesulitan cek in tanpa kartu kredit
Pros:

Kolam renang dan restonya banyak

Cons:

Cek in harus kartu kredit, harusnya kartu debit juga bisa, jadi repot jika tidak ada

2026-04-04 via Nuitee
J
Jim couple au
7
I have been here twice now and unfortunalty I do not intend on coming back again
Pros:

We felt like 3rd rate people here, the staff would overlook us to serve their own kind on many occations. This was addressed to management but the behaviour still persisted.
Our room was never really cleaned properly or basic utems were not left after cleaning, no towels, no water...

Cons:

Being ignored by staff.

2026-04-03 via Nuitee
N
Nipun family_with_children au
9
Good
Pros:

Facilities

Cons:

Breakfast buffet menu.
Same menu all 4 days.

2026-04-02 via Nuitee
P
Prabhjot family_with_children au
10
Pros:

Almost everything.Staff,food , clean ,pool facilities, location.Stuttle service to main beach and market was great to have.

Cons:

10 minutes away from beach.Although,hotel provide shuttle service to beach.

2026-03-29 via Nuitee
V
Viacheslav couple ua
10
2026-03-24 via Nuitee