Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Good amenities
Cons:
Issues with cleanliness
Breakfast area space
Water pressure in the shower

Categories

Cleanliness
8.33
Some comments regarding cleanliness were made, highlighting issues at the entrance and breakfast area.
Service
9
Numerous reviews praised the friendly and attentive staff, especially mentioning specific individuals and their hospitality.
Location
8.84
Guests consistently highlighted the excellent location in relation to transport and attractions.
Room Quality
8.49
Positive mentions of room comfort and cleanliness, though some noted slightly smaller living space.
Amenities
8.62
Amenities were generally considered good, with some minor feedback regarding breakfast area space.
Value for Money
8.48
General sentiment indicates good value given quality and services provided at the hotel.
Food and Beverage
8.43
The breakfast experience had mixed reviews with some areas highlighted for improvement, such as space and service.
Overall Experience
8.6
Overall sentiment was very positive, with most guests expressing satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Bar with Panoramic London Views
Experience a one-of-a-kind stay at Hyatt Place London City East with our rooftop bar, Pocketsquare, offering breathtaking views of London from an outside terrace.

Convenient Amenities and Services
Enjoy modern amenities such as free WiFi, a 24-hour front desk, and room service. Start your day right with our breakfast to go and make use of our business center or unwind in the snack bar.

Indulge in comfort with rooms featuring a desk, flat-screen TV, terrace, and balcony. With popular attractions like Tower of London and Tower Bridge nearby, make your stay memorable at our hotel.

Book now for an unforgettable London experience at Hyatt Place London City East.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4512 reviews
Cleanliness: 8.33
Service: 9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.6
M
Mathijs • couple • nl
9
2026-04-16 • via Nuitee
M
Monika • family_with_children • at
9
Sehr empfehlenswert, gutes Frühstück, nettes Personal
Pros:

Freundliches Personal, bequeme Betten, gutes Frühstück- es gab auch Becher to go, Ubahn- Station fast beim Hotel Eingang. Sehr schöne Ausblick von der Terrasse im Rooftopbar.

Cons:

Die Umgebung war etwas erschreckend, aber die da Ubahn- Station ganz in der Nähe war, konnte man schnell weg. Vielleicht für Viele nicht so wichtig aber es gibt keine Klobürsten im Badezimmer.

2026-04-16 • via Nuitee
A
Anu • solo_traveller • gb
8
2026-04-15 • via Nuitee
R
Rinse • solo_traveller • nl
8
2026-04-15 • via Nuitee
P
Peter • family_with_children • at
9
2026-04-15 • via Nuitee
I
Ilana • solo_traveller • br
9
2026-04-14 • via Nuitee
A
Anabelle • solo_traveller • fr
9
Pros:

Le serveur du rooftop était exceptionnel

2026-04-14 • via Nuitee
J
James • couple • gb
8
Enjoyable…
Pros:

Great room, very comfortable and warm.

Cons:

Breakfast in the restaurant was extremely busy- I think the hotel must have been pretty busy with uptake when we stayed.
When checking out there’s a strange additional charge added if you do express checkout- this was removed when I went to the reception.

2026-04-13 • via Nuitee
I
Ilias • solo_traveller • ch
8
2026-04-13 • via Nuitee
Σοφία • couple • gr
10
Pros:

Ηταν σε εξαιρετική τοποθεσία, πεντακάθαρο ,πολύ φιλικό προσωπικό , είχε υπέροχο μπαρ με θέα, ασφαλές

Cons:

Τίποτα, όλα ήταν υπέροχα

2026-04-13 • via Nuitee
C
Cem Magnus • family_with_children • no
9
2026-04-13 • via Nuitee
B
Bernhard • family_with_children • at
10
Pros:

Sehr großzügige Zimmer und sehr ruhig (man bekommt nichts mit von anderen Zimmern oder vom Londoner Verkehr)
Sehr nette MitarbeiterInnen
Gutes Frühstück vor Ort dazu gebucht

Cons:

Wenig Ablegeplätze im Badezimmer für Toilettsachen

2026-04-13 • via Nuitee
I
Ilmaz • couple • nl
9
Top verblijf!
Pros:

Locatie en hotel was prima

2026-04-13 • via Nuitee
P
Petra • solo_traveller • gb
10
2026-04-12 • via Nuitee
L
luca • family_with_children • it
9
Ottimo e comodo per conoscere Londra
Pros:

Comoda ed accogliente con buon ristorante annesso.
Ricca e varia colazione continentale.
Personale attento e disponibile all’occorrenza.
Vicinissimo alla stazione della metro Aldgate East, Brick Line a due passi e con una breve passeggiata si raggiunge la city o tower bridge.
Struttura adatta per famiglie con figli piccoli.

Cons:

:)

2026-04-12 • via Nuitee
E
Emilia • solo_traveller • pl
9
Pros:

Nowoczesny hotel, dobra lokalizacja

2026-04-12 • via Nuitee
E
Elisete • solo_traveller • gb
9
Pros:

Everything was okay ,nice breakfast.

Cons:

None

2026-04-11 • via Nuitee
P
Polat • couple • de
10
Preis Leistung stimmt,sehr sauber und freundliches personal
Pros:

Wir hatten das Standard Zimmer,ausreichend für 2 Personen

Cons:

Das es im Badezimmer keine Steckdose vorhanden war

2026-04-10 • via Nuitee
M
Mossi Simson • couple • de
10
10/10
2026-04-10 • via Nuitee
S
Susanna • family_with_children • it
9
2026-04-09 • via Nuitee