UNC Charlotte Marriott Hotel & Conference Center

Hotels
•
Marriott Hotels & Resorts
8.8 (141 reviews)
9041 Robert D. Snyder Rd, Charlotte, North Carolina, 28262 , Charlotte , US
1-7049788000

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Pets allowed

Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Great location and convenient for university access
Cons:
High additional charges for parking and internet
Safety concerns during emergency evacuation

Categories

Cleanliness
9.01
The hotel was described as clean and comfortable, with some concerns about noise potentially impacting perception.
Service
8.98
Service was a mixed sentiment, with some reviews indicating issues during emergencies, but overall staff were described as polite.
Location
9.52
Great location, particularly for university parents and access to public transport.
Room Quality
8.47
Rooms were generally comfortable but received criticism for privacy issues with bathroom doors.
Amenities
9
Amenities were generally regarded positively, though there were complaints about daily internet charges and parking fees.
Value for Money
8.46
Some reviews indicated that the pricing for certain services was excessive, impacting perceived value.
Food and Beverage
8.01
Restaurant prices perceived as high without corresponding benefits for hotel guests.
Overall Experience
8.98
Overall, guests had a positive experience with notable issues that need to be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:21

Property Description

Recreational Amenities and Fitness Center
Indulge in the outdoor pool and 24-hour fitness center during your stay.

Dining and Bar Lounge
Savor delicious meals at Golden Owl Tavern and enjoy drinks at the bar/lounge.

Event Spaces and Services
Take advantage of 9 meeting rooms, express check-in, and dry cleaning services.

Book now for a memorable stay at UNC Charlotte Marriott Hotel & Conference Center!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 141 reviews
Cleanliness: 9.01
Service: 8.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
M
Michael • family
10
Pros:

Beautiful hotel and great staff. Highly recommend

2025-10-10 • via Nuitee
S
Shanissa • partner
10
Pros:

The bartenders were great! Nice, quiet area!

2025-10-07 • via Nuitee
J
John S • partner
8
Pros:

Overall, a pleasant stay, but I was shocked to see my receipt that included an unrefundable pet fee of $150 for ONE NIGHT. OMG, what a rip-off. Buyer beware, never staying at Marriott again with our dog, anyway.

2025-09-29 • via Nuitee
R
Roderick
10
Pros:

….

2025-09-25 • via Nuitee
D
Dana
10
Pros:

Clean and comfortable

2025-08-31 • via Nuitee
S
Shashank • family
6
Pros:

During our stay we had fire alarm gone off four time at odd hours. One of my family member is wheel chair bound and we had informed this to the hotel, despite knowing this none of the staff ever called to offer help during evacuation calls. The hotel does not have any provision or SOP to evacuate the guest. So far so the reception team members were the first people to run away from their desk instead of taking care of the guest, when the alarms went off. You are off you own when you stay with them.

2025-08-31 • via Nuitee
C
Cristian
10
Pros:

Nice, ample and uncomplicated.

2025-08-25 • via Nuitee
C
Corlisa
10
Great stay!
Pros:

A very pleasant stay!

2025-08-24 • via Nuitee
N
Natalie • friends
10
Pros:

Very convenient to the PNC. Very clean and comfortable.

2025-08-24 • via Nuitee
E
Emily
10
Pros:

Clean and polite staff

2025-08-23 • via Nuitee
D
Denise
10
Pros:

See above

2025-08-22 • via Nuitee
B
Becky • family
8
Pros:

The hotel was beautiful. The bathroom door was awful. A barn door for the bathroom doesn’t give any privacy.

2025-08-18 • via Nuitee
S
Sheryl
4
Pros:

This is a convenient hotel for UNCC parents to drop off kids at college. However the 2 issues were charges for parking and daily charges for internet use.
The parking is across the street and it’s not a fixed daily charge. You have to pay every time you drive in and out of the parking garage.
The Internet charge is $10 per day per device. I was charged and once I reviewed the bill- they took the charge off.
I think both charges are exorbitant.
Also, we had the fire alarm go one night that we were there and the whole property had to be evacuated and checked by firemen. The room close to us on the 6th floor had water gushing out of the overhead pipe and flood their room and the hallway.
So overall though it is a great property, there’s issues that need to be rectified.

2025-08-17 • via Nuitee
R
Robert • partner
10
Pros:

Would definitely stay there again

2025-08-11 • via Nuitee
D
Don
10
Pros:

Very convenient and nice.

2025-08-09 • via Nuitee
V
Verified traveler
8
Pros:

Hotel smells great, is clean, cool and inviting. Beds in handicapped accessible room were comfortable but very low. Barn door in doorway of bathroom doesn't open wide enough to allow access for a motorized wheelchair.

2025-08-06 • via Nuitee
J
Jinsong
6
Pros:

The staff was not trying to help when the guests are in the heavy rain.

2025-08-05 • via Nuitee
N
Nicole
10
Very happy with our stay
Pros:

We were very happy with our stay. NIce size rooms with great amenities. Great location!

2025-08-04 • via Nuitee
P
Pebbles Reinhart • family
10
Pros:

Highly recommend the property. It is right on campus. And walking distance to a grocery store and many restaurants. And it is right at the train station if you need to take public transportation.

2025-08-03 • via Nuitee
T
Tabe
10
Pros:

Perfect location

2025-07-28 • via Nuitee