Hotel Manhattan, BW Signature Collection

Hotels
•
Executive Residency by Best Western
8.2 (159 reviews)
17546 Us 59 , New Caney , us

listing image 1
Show all photos
Children allowed

Review Highlights

Pros:
Clean rooms
Helpful staff
Nice location
Comfortable beds
Cons:
No breakfast provided
Cleanliness issues
High prices

Categories

Cleanliness
7.84
The room was clean, but some reports mentioned lingering smells and cleanliness issues.
Service
8.81
Staff was very helpful and positive feedback on service was noted.
Location
8.85
Decent location noted in reviews.
Room Quality
8.3
Rooms were nice and comfy, but some issues reported.
Amenities
7.83
Limited amenities with complaints about the absence of breakfast.
Value for Money
8.29
Considered somewhat expensive, but overall decent value.
Food and Beverage
6.84
Negative feedback on breakfast options led to a lower score.
Overall Experience
8.81
Overall enjoyment from stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Convenient Location
Benefit from easy access to popular attractions like Cynthia Woods Mitchell Pavilion and The Woodlands Town Center, just a short drive away.

Kitchenette Amenities
Enjoy the convenience of having a kitchenette in select rooms, equipped with a fridge and a microwave for your comfort.

Nearby Recreational Facilities
Explore nearby attractions such as Redstone Golf Club, The Woodlands Golf Resort, and Woodforest National Bank Stadium for a fulfilling stay experience.

To make the most of your stay, book Hotel Manhattan, BW Signature Collection now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 159 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 8.81
O
Olvin • solo_traveller • us
8
2026-04-17 • via Nuitee
F
Forrest • solo_traveller • us
8
2026-04-14 • via Nuitee
B
brittany • couple • us
10
2026-04-13 • via Nuitee
J
Johnnesha • family_with_children • us
10
2026-04-10 • via Nuitee
D
Delmy • family_with_children • us
10
2026-04-07 • via Nuitee
C
Carrie • family_with_children • us
6
Pros:

Location

Cons:

Needs deep cleaning and updating.

2026-03-30 • via Nuitee
R
Richard • solo_traveller • us
10
2026-03-09 • via Nuitee
B
B • family_with_children • us
4
Pros:

The location was good! The staff when I first arrived Friday night was excellent but Saturday not so good. Sunday, check out was smooth & the lady at the front desk was nice.

Cons:

I didn't like the fact that on Saturday morning breakfast was shut down early (before the 10am closing). My room wasn't as clean as I would've liked. When I pulled the covers back to lie down there were strands of hair on the sheets & before I pulled the covers back I had to kill 2 small spiders on the pillows. The shower wasn't clean to my liking & the handheld shower head didn't work at all so I had to use the rainshower feature

2026-03-05 • via Nuitee
P
Paulina • extended_group • us
10
Pros:

We arrived a little early and they were able to accomidate us and even upgraded our room. A very polite and helpful staff!

2026-03-03 • via Nuitee
B
B • family_with_children • us
4
Pros:

The location was good for what I was in town for

Cons:

My room was fairly clean. The shower wasn't as clean as I would like & the handheld shower head didn't work. I wanted to use that instead of the rainshower feature. When I pulled the covers back to lie down, there was hair on the sheets and I had to kill 2 small spiders that were on the pillows. I went down for breakfast Saturday morning before 10 & they had stopped serving breakfast for some reason & I didn't appreciate that plus the lady behind the counter didn't acknowledge me & let me know that while I stood at the counter about 10 mins or more

2026-03-02 • via Nuitee
W
Wesley • couple • us
7
2026-02-28 • via Nuitee
G
Garcia • couple • us
2
Was double charged no remote for the tv cleaning lady knocking on the door every hour while trying to sleep
Pros:

The area

Cons:

Only one entrance lots of walking with parking all around the motel

2026-02-23 • via Nuitee
A
Alexis • couple • us
10
2026-01-19 • via Nuitee
W
Willis • couple • us
8
2026-01-19 • via Nuitee
P
Peter • couple • us
2
Pros:

Ok

Cons:

Service at the front desk they did know what their doing. They need more training.

2026-01-19 • via Nuitee
A
Alvear • couple • us
6
2026-01-11 • via Nuitee
T
Tifanii • couple • us
10
Pros:

The bar and the food

Cons:

The shade is kind of old school maybe some cute curtains

2026-01-01 • via Nuitee
J
Juan • family_with_children • us
10
Will be returning again, for my next stay in Houston area.
Pros:

It was modern , clean, inviting , staff was very helpful and beds were very comfortable. For a nice quiet sleep.

Cons:

Restroom could have been a little bigger.

2025-12-28 • via Nuitee
C
Christopher • solo_traveller • us
10
2025-12-25 • via Nuitee
H
Herrera • family_with_children • us
9
Pros:

Room was nice and comfy really great lighting and cleanliness definitely recommend.

2025-12-15 • via Nuitee