Hotel Gran Palmeiras

Hotels
8.2 (62 reviews)
RIVERA DEL RIO #39 INT. 1 Col. Centro, URSULO GALVAN, PLAYA DE CHACHALACAS , Chachalacas , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Nice pool area
Cons:
Cleanliness issues
Limited food options
Need for maintenance

Categories

Cleanliness
7.78
Multiple reviews indicate issues with cleanliness, including dirty pool and lack of proper maintenance.
Service
8.75
Service was generally positive with mentions of kind staff, though it was noted there could be inconsistencies.
Location
9.29
Good location near the beach that guests appreciated.
Room Quality
7.74
Mixed feedback on room conditions with requests for modernization and issues with decor.
Amenities
8.27
Amenities like the pool were positively highlighted, but there were concerns about noise and missing features.
Value for Money
8.23
General sentiment indicates value for money but with room for improvement.
Food and Beverage
6.78
Food service complaints noted, especially regarding menu limitations and breakfast availability.
Overall Experience
8.75
Overall a good experience, with emphasis on enjoyment despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:54

Property Description

Luxurious Amenities
Hotel Gran Palmeiras offers a range of luxurious amenities including free Wi-Fi, an outdoor swimming pool, and beautifully landscaped gardens. Guests can also enjoy delicious meals at the on-site restaurant serving Mexican and seafood dishes.

Comfortable Rooms
The rooms at Hotel Gran Palmeiras are designed for comfort and convenience, featuring private bathrooms with hot water, air conditioning, and satellite TV. Some units even have a private terrace with stunning views of the pool area.

Convenient Location
Situated just a short walk from Playa Chachalacas Beach, guests can easily explore the area's attractions. The hotel also provides shuttle services for a fee, making it convenient to travel to Veracruz or the nearby airport.

Experience luxury and comfort at Hotel Gran Palmeiras - book your stay now!

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). Property will contact you with instructions after booking. Please note that the property may cancel the reservation if this payment is not made.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 62 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
J
Jiménez family_with_children mx
10
Pros:

La atención del personal.

2026-03-22 via Nuitee
K
Karla Alexia couple mx
9
2026-03-17 via Nuitee
N
Nadeshda family_with_children mx
9
Pros:

La tranquilidad, la ubicación, la limpieza, el trato muy amable del personal a cargo.

Cons:

No tengo algo negativo que opinar.

2026-03-11 via Nuitee
L
LUIS ALBERTO extended_group mx
8
Pros:

la alberca y la atención del personal

Cons:

fallo la televisión, la ventana del baño no sirve, pero todo bien.

2026-03-03 via Nuitee
F
FERNANDO family_with_children mx
9
Buen Hotel
Pros:

El espacio que ofrece es bueno, cuenta con aire acondicionado, ventilador, tv con cable.

Cons:

El área del baño cae mucha agua

2026-01-31 via Nuitee
J
Joaquin family_with_children mx
9
2026-01-31 via Nuitee
J
juan antonio family_with_children mx
10
2026-01-19 via Nuitee
G
Gustavo family_with_children mx
8
2026-01-04 via Nuitee
G
Guadalupe family_with_children mx
6
2026-01-02 via Nuitee
C
Clara couple es
7
Pros:

Por la mañana pudimos disfrutar de la piscina. Muy buena ubicación, cerca de la playa. Personal agradable. Habitación correcta.

Cons:

Por la tarde hubo unos hombres bebiendo alcohol escuchando música y haciendo mucho ruido en la piscina. No deberían de permitirse estas situaciones que incomodan a los demás huéspedes.

2025-12-29 via Nuitee
D
Diego Leonardo family_with_children mx
6
Falta de Mantenimiento
Pros:

La cercanía con la playa de chachalacas

Cons:

El lugar difiere mucho de las imágenes reales, demasiados moscos, y la alberca sucia , el lugar la hace falta mantenimiento de pintura y los servicios los tienes que pedir como el agua caliente si no no te avisan , la tv se tiene que programar con el celular propio.

2025-12-22 via Nuitee
J
Jérôme family_with_children fr
6
Etablissement fonctionnel pour une courte etape
Pros:

Accessibilité, parking gratuit, situation geographique, personnel accueillant, chambre fonctionnelle, globalement propre meme si on peut esperer mieux, la vue sur le fleuve

Cons:

Un peu bruyant et propreté a ameliorer, surtout dans les douches qui manquent un peu de pression

2025-12-21 via Nuitee
H
Hernández family_with_children mx
9
2025-12-14 via Nuitee
F
F3RD1N4ND7 couple mx
10
Pros:

El trato con el personal, la vista y ubicaciób del lugar

Cons:

Deberían modernizarlo, como los accesos

2025-12-04 via Nuitee
N
Nathan family_with_children gb
6
Cons:

Hotel could do with a vending machine for cold drinks. The nearest shops are a walk away and not open late. Also had issue with WiFi on last day - appeared like they had decided to do some work and turned off the service to my wing of the hotel. Relative to other hotels in the area not expensive but to do be honest I simply wouldn't go back to this area...dirty beaches, underwhelming generally, few restaurants open.

2025-11-19 via Nuitee
A
Adrien_famille family_with_children mx
8
Pour dormir à Chachalacas
Pros:

L'espace dans la chambre

Cons:

Pas de rideaux occultants

2025-11-18 via Nuitee
M
Milanes Garnica family_with_children mx
9
Cons:

Que en el restaurante no hay todo el menú que ofrecen

2025-10-27 via Nuitee
J
Juan Andres extended_group mx
9
Cons:

Recomiendo llevar repelente ya que una vez es de noche hay mucho mosco y es incomodo poder estar en la zona de la alberca por dicha razón.

2025-10-23 via Nuitee
A
Adriana Garcia family_with_children mx
7
Volveremos
Pros:

La alberca, es amplia, cómoda para chicos y grandes, se pueden echar muy bien los clavados

Cons:

Que no hubiera servicio de alimentos

2025-10-06 via Nuitee
A
Ana family_with_children mx
8
2025-10-05 via Nuitee