Facilities

Free breakfast
Full-service spa
Books
Free WiFi
Terrace
Garden
Continental breakfast
Designated smoking area
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly employees
Cons:
Tired property
Poor cleanliness
Inadequate amenities
Unresponsive to guest concerns
Misleading photos online
Maintenance issues in rooms

Categories

Cleanliness
4.2
The property was criticized for being tired, with dirty and worn-out amenities.
Service
6.1
Staff were noted for their efforts, but there were complaints about understaffing and lack of responsiveness to guest concerns.
Location
5.3
Location did not meet expectations based on online photos and did not compare favorably to other places in Bali.
Room Quality
4.4
Rooms were criticized for being poorly configured, with maintenance issues, unpleasant odors, and inadequate facilities.
Amenities
4.8
Amenities like the gym and pool fell short of expectations, with cleanliness and functionality concerns.
Value for Money
2.8
Guests felt that the price was not justified given the poor quality of the stay and lack of promised amenities.
Food and Beverage
7
Food services were not explicitly mentioned in the review.
Overall Experience
4.6
The overall experience fell short of expectations, with guests disappointed by the discrepancies between online representations and reality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 13:03

Property Description

Luxurious Spa & Beach Amenities
Unwind with massages and body treatments at the full-service spa, then relax at the private beach and outdoor pools.

Dining & Entertainment Options
Indulge in delicious meals at the hotel restaurant or grab a snack at the snack bar. Enjoy evening drinks at the bar/lounge or poolside while taking in the stunning views.

Convenient Facilities & Services
Benefit from complimentary breakfast, multilingual staff, and laundry facilities. Take advantage of the airport shuttle and free parking.

To experience a relaxing beach getaway with top-notch amenities, book your stay at The Village of Angels now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 5 reviews
Cleanliness: 4.2
Service: 6.1
Location: 5.3
Room Quality: 4.4
Amenities: 4.8
Value for Money: 2.8
Food and Beverage: 7
Overall Experience: 4.6
V
Verified traveler
2
Photos of the resort does not match reality
Pros:

My family and I recently stayed at Village of Angels and was very disappointed with our experience.

The property looked tired and worn out—nothing like the attractive photos online. Our room was configured with two separate entrances, a detail that was never mentioned during booking, and this setup proved highly inconvenient for our family with small children.

Throughout our stay, there was no effort to accommodate our concerns. While we were eventually allowed to rearrange the room to include two single beds, this change was made without any refund for the additional room we had originally booked.

The gym facilities were a joke; the resort claims to have a gym, but they don’t (again it didn’t match the images we had seen before booking).

The pool area was equally problematic—the pools were dirty, the water murky with poor visibility, and our children were reluctant to use them. Adding to the discomfort, our room had a persistent mouldy smell, the air conditioning didn’t work properly, and even the outdoor pillows were dirty and worn out.

The only positive thing was the employees. Although they were understaffed, they did their best with what they had.

It does not feel like any of the other places, we have stayed in during our vacation in Bali, nor did it meet the usual service levels, which leads me to think that it is not a Balinese owned place.

Overall, our stay at Village of Angels was far from the relaxing experience we had hoped for, and I cannot recommend th

2025-02-14 • via Nuitee
K
Kyle • family
2
Pros:

There were bedbugs in our room which was extremely disgusting and the property was loud from the birds that they keep on site. Would not recommend staying here. There are much better options close by for equal or less money.

2025-01-12 • via Nuitee
L
Liz • partner
8
Pros:

When getting to the hotel we were very pleased with the large room and outstanding sea view. The decor of the room was just what we were looking for during our stay.

Staff were so friendly, always on hand, really accommodating and you got service with a smile.

The infinity pool and access to the small beach was great to have. The hotel gardens were stunning and very well maintained.

We were looking for a relaxing holiday which is what we got. Very clean and the food was very nice 🙂

The only niggle we had was a dark, narrow road leading to the hotel. Some street lighting would be of benefit.

The hotel also arranged a transfer to and from the airport. We then booked the same local taxi driver throughout who was wonderful.

The Balinese people are lovely 😍

2024-10-19 • via Nuitee
L
Laura
10
Pros:

Beautiful accommodation

2023-08-12 • via Nuitee
H
Hailey
6
Pros:

The gardens around the property are immaculate, and the staff are so kind and helpful. The view from the ocean view villa is amazing and you can hear the waves crashing all night. However, the bed is one of the hardest I’ve ever felt and extremely uncomfortable. Also, my bathroom smelt a bit like sewage, and when I turned on the shower, the water smelt badly, too. Every time I showered I felt less clean because of the smell. Not sure if it was only like this in my room and I have bad luck, or if the water/pipes on the property all need to be checked.

The restaurant food on site is just average with very limited options, but is served quickly.

At this price point in Bali, and even for half this price, there are cleaner, nicer options.

2022-09-28 • via Nuitee