Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol by IHG

Hotels
•
Holiday Inn Express
8.5 (967 reviews)
950 West Van Buren Street , Phoenix , US
+1 602-675-2894

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Good food
Cons:
Cleanliness issues
Sketchy location
Payment difficulties

Categories

Cleanliness
7.71
Several reviews noted cleanliness issues including stained sheets and dirty bathrooms.
Service
9.18
Many reviews praised the staff for being friendly and accommodating, particularly Jacquelin.
Location
7.72
Some guests mentioned the location as sketchy, but felt safe within the hotel.
Room Quality
8.17
Rooms were generally described as comfortable, though there were some cleanliness issues.
Amenities
8.7
The presence of facilities like 24-hour coffee and breakfast options were positively noted.
Value for Money
8.66
Fairly rated given the overall quality and service received relative to the price.
Food and Beverage
9.21
Breakfast was highlighted positively by several guests.
Overall Experience
8.68
Generally positive experiences reported, though some concerns about cleanliness and location persist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:46

Property Description

Central Location in Phoenix
Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol is conveniently located near top attractions such as Arizona State University and Talking Stick Resort Arena.

Modern Amenities
Enjoy free WiFi, a fitness centre, and a refreshing outdoor pool with a hot tub during your stay. The rooms are well-equipped with air conditioning, flat-screen TVs, and comfortable bedding for a relaxing experience.

Convenience and Comfort
With free parking, laundry facilities, and a business centre, we ensure a hassle-free stay for our guests. Our 24-hour front desk is always available to assist you promptly.

Book your stay at Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol for a memorable experience in Phoenix!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.5
Based on 967 reviews
Cleanliness: 7.71
Service: 9.18
Location: 7.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
J
Juan • solo_traveller • us
10
Una estancia cómoda y agradable en Phoenix
Pros:

El hotel me pareció muy limpio, organizado y bien cuidado. La habitación estaba en excelentes condiciones, las camas eran bastante cómodas y el baño se encontraba impecable. En general, las instalaciones estaban muy bien mantenidas y el ambiente era agradable. Tuve una estancia tranquila y cómoda, sin ningún inconveniente. Sin duda, es un alojamiento que recomendaría y al que volvería.

Cons:

No tengo ningún comentario negativo. Mi experiencia fue muy satisfactoria.

2026-10-16 • via Nuitee
C
Chuchun • extended_group • tw
8
Cons:

空調忽冷忽熱
隔音不佳

2026-10-16 • via Nuitee
Y
Yuji • solo_traveller • jp
6
2026-10-14 • via Nuitee
D
Doris • couple • us
8
Cons:

Bad neighborhood

2026-10-12 • via Nuitee
A
Amber • couple • us
10
2026-10-12 • via Nuitee
K
Karla • couple • us
8
2026-10-12 • via Nuitee
S
Stephanie • couple • us
10
Would stay again
Pros:

It was well kept and clean and the breakfast was great! It was so quiet which was a play and Mikayla ( I believe that was her name) was so nice and so helpful and very welcoming gave us great recommendations for places to eat we will definitely be back.

Cons:

No fan in the bathroom for ventilation

2026-10-10 • via Nuitee
C
Chaudhry • extended_group • ca
10
Quality and value for money is great
Pros:

Cleanliness and quality

Cons:

All is good

2026-10-09 • via Nuitee
H
Hermanus • couple • za
9
2026-10-07 • via Nuitee
A
Ana • couple • us
10
2026-09-19 • via Nuitee
E
EUSEBIO • couple • cr
10
2026-09-13 • via Nuitee
A
Adam • solo_traveller • us
8
2026-09-13 • via Nuitee
A
Antonio • couple • us
10
2026-09-12 • via Nuitee
J
Jon • solo_traveller • us
10
2026-09-09 • via Nuitee
A
Angela • extended_group • gb
10
Great stay in a lovely hotel staff were really lovely and helpful
Pros:

The hotel was lovely, we used the pool which was nice and clean, room was nice, bed was really comfortable had a great nights sleep.

Cons:

I have no issues

2026-09-08 • via Nuitee
B
Benji • solo_traveller • us
1
Pros:

The staff were amazing but the location was scary and we didn't realize how scary it was until we were outside one night walking to our car in the parking lot and we almost got mugged.
Repeatedly.
Throughout our stay.

When the hotel said the doors lock at 8 and only way to get in is with a key card, we should have known how bad the area was.

If you discount that we were afraid for our car and ourselves every time we stepped outside, the hotel was fine.

Cons:

Bad area, vagrants, and dangerous.

2026-09-05 • via Nuitee
S
Shea • couple • us
10
2026-09-03 • via Nuitee
V
Villanueva • couple • us
9
2026-09-01 • via Nuitee
C
Colburn • family_with_children • us
9
2026-09-01 • via Nuitee
W
Wolfgang • solo_traveller • at
9
2026-09-01 • via Nuitee